C309 Photosmart shuts down with a loud bang.
My HP C309a All in One Photosmart will sometimes shut down with a loud bang in the middle of printing a page. I then pull out the plug from the outlet and reinsert it. The printer then powers up again but provides no error message regarding what happened. Anyone encounter something like this. The computer driving it is an iMac. The software and hardware configuration hass not changed since I started using the C309a, which I received as a warranty replacement from HP in July 2010.
Just had the same problem. Would not turn on after the bang and turning off. Pulled the plug and now it turns on. Any further info on this problem?
Thanks for what ever.
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Macbook Pro Shut down with a Woosh sound and Beeeep Beeeeep
Hi,
I have Macbook Pro bought in 2010 Nov and since Dec 2011 i have been having this problem, the computers shuts down with a Beeeeppp Beeepp loud sound and there is WOOOOOOSHHHH should quite loud and then shut up... i have done 2 service but the problems still exist and i am stuck as it works only 10-15 mts before it shuts down...If you have the 15" 2010 model, you may be having some problems with a bad NVIDIA GPU found on some boards that will cause kernel panics. See -> http://support.apple.com/kb/TS4088?viewlocale=en_US&locale=en_US. Note that the kernel panics only affect the 15" model.
If you do have the problem as described in the Knowledge Base article, it's a good thing that you purchased the machine in November 2010 as the replacement program is only 'good' for three years from date of purchase.
If you DON'T have the 15" model, call back. We can look at some logs, maybe, and see just what's going on.
Clinton -
Snow Leopard shutting down with no warning is getting more complex!
I have a series 1 Macbook Pro and have updated to Snow Leopard. As with most other people I immediately got problems with the "battery Service" message. So, having read all the various posts, and tried re-calibration, I bought a new battery.
Charged fully and disconnected adaptor. The machine shut down with no warning at about 85%! I tried a few more times after fully charging the battery and it shut down a number of times - 83%, 85%, 89% and 98%. The battery shows a cycle count of 1. The last time it shut down (89%) I decided to try re-starting without plugging the adaptor back in. The machine started and ran up to the point where it properly started Snow Leopard - when it was about to change from the blue screen - at which point it shut down again. I tried this a number of times and it was absolutely conisistant, doing it every time.
I then had the bright idea of plugging in the adaptor but watching the LED to see what happened. The LED came on green for 1 or 2 seconds, then went red. I then immediately unplugged it again. I then tried to start the machine with battery only. It started perfectly and went on running until down to 15% at which point it shut down, again with no warning. Tried re-starting - it wouldn't! Plugged the adaptor in so that it would charge the battery whilst using the machine. Then, much to my amazement, while the adaptor was still plugged in, and the battery was far from fully charged, the machine shut down - again without warning. That's "it shut down with battery installed AND mains connected". The machine then wouldn't start, with mains connected. It would switch on for a few seconds then shut down again. To get it to start I needed to remove the battery and run it on mains only.
That's where I am at the moment, running 'mains only' with no battery installed. It looks as if Snow Leopard sets the battery monitor / charging hardware incorrectly on the MBP. Once set incorrectly it looks as if it loses itself!
Has anyone else experienced anything like this?It really doesn't get any better! Well, not a lot. I decided that I'd try yet another brand new battery. I charged it fully, disconnected the mag connector and it ran happily without shutting down - hooray. However, after putting out the message about low power and about to shut down, at about 5%, it ran to about 2% and shut down without warning. It didn't go to sleep.
I then couldn't get the machine to start again. I reset the SMC and still no joy. it would start to run, flash the screen a couple of times and then die. To get it to run I had to disconnect the battery, start it, then plug the battery back in again. Snow Leopard does appear to do something odd with the charging hardware. It appears to leave it in an odd state.
You may be right about Battery Update 1.3, but there appears to be no way of installing it under 10.6.8 - unless you know something I don't!
This is the current battery:
Manufacturer: Sony
Device name: ASMB012
Pack Lot Code: 0002
PCB Lot Code: 0000
Firmware Version: 102a
Hardware Revision: 0500
Cell Revision: 0303
Charge Information:
Charge remaining (mAh): 3734
Fully charged: No
Charging: No
Full charge capacity (mAh): 5205
Health Information:
Cycle count: 2
Condition: Normal
Battery Installed: Yes
Amperage (mA): -2230
Voltage (mV): 11429
As you can see, I'm running 'battery only' at the moment! -
HT1414 my iphone 4s shutting down with 20% charge
my iphone 4s shutting down with 20% charge
Hello klmcholden,
The following article provides some useful troubleshooting steps that can help restore proper function to your iPhone.
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Cheers,
Allen -
Safari keeps shutting down with this issue(it was also running slow but I seemed to have fixed that issue for now): Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000078
Anyone have any fixes for this?Process: com.apple.WebKit.WebContent [253]
Path: /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices /com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Identifier: com.apple.WebKit.WebContent
Version: 9600 (9600.1.17)
Build Info: WebKit2-7600001017000000~8
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [243]
User ID: 501
Date/Time: 2014-12-03 19:52:30.132 -0500
OS Version: Mac OS X 10.9.5 (13F34)
Report Version: 11
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000078
VM Regions Near 0x78:
-->
__TEXT 000000010d123000-000000010d124000 [ 4K] r-x/rwx SM=COW /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices /com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Application Specific Information:
Bundle controller class:
BrowserBundleController
Process Model:
Multiple Web Processes
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.WebCore 0x000000010ead3829 WebCore::SocketStreamHandleBase::close() + 9
1 com.apple.WebCore 0x000000010ec266ed WebCore::WebSocketChannel::processOutgoingFrameQueue() + 701
2 com.apple.WebCore 0x000000010ec29331 WebCore::WebSocketChannel::processFrame() + 4769
3 com.apple.WebCore 0x000000010ec2795a WebCore::WebSocketChannel::processBuffer() + 106
4 com.apple.WebCore 0x000000010ec278ca WebCore::WebSocketChannel::didReceiveSocketStreamData(WebCore::SocketStreamHand le*, char const*, int) + 330
5 com.apple.WebCore 0x000000010ead56cd WebCore::SocketStreamHandle::readStreamCallback(unsigned long) + 365
6 com.apple.CoreFoundation 0x00007fff8fb90bd1 _signalEventSync + 385
7 com.apple.CoreFoundation 0x00007fff8fb90a18 _cfstream_solo_signalEventSync + 328
8 com.apple.CoreFoundation 0x00007fff8fb9088f _CFStreamSignalEvent + 623
9 com.apple.CFNetwork 0x00007fff91077f0a CoreReadStreamCFStreamSupport::coreStreamReadEvent(__CoreReadStream*, unsigned long) + 102
10 com.apple.CFNetwork 0x00007fff91077e79 CoreReadStreamClient::coreStreamEventsAvailable(unsigned long) + 53
11 com.apple.CFNetwork 0x00007fff91179f85 CoreStreamBase::_callClientNow(CoreStreamClient*) + 53
12 com.apple.CFNetwork 0x00007fff91077b99 CoreStreamBase::_streamSetEventAndScheduleDelivery(unsigned long, unsigned char) + 183
13 com.apple.CFNetwork 0x00007fff91077922 SocketStream::dispatchSignalFromSocketCallbackUnlocked(SocketStreamSignalHolder *) + 74
14 com.apple.CFNetwork 0x00007fff91077050 SocketStream::socketCallback(__CFSocket*, unsigned long, __CFData const*, void const*) + 206
15 com.apple.CFNetwork 0x00007fff91076f52 SocketStream::_SocketCallBack_stream(__CFSocket*, unsigned long, __CFData const*, void const*, void*) + 64
16 com.apple.CoreFoundation 0x00007fff8fb90057 __CFSocketPerformV0 + 855
17 com.apple.CoreFoundation 0x00007fff8fb505b1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
18 com.apple.CoreFoundation 0x00007fff8fb41c62 __CFRunLoopDoSources0 + 242
19 com.apple.CoreFoundation 0x00007fff8fb413ef __CFRunLoopRun + 831
20 com.apple.CoreFoundation 0x00007fff8fb40e75 CFRunLoopRunSpecific + 309
21 com.apple.HIToolbox 0x00007fff8b021a0d RunCurrentEventLoopInMode + 226
22 com.apple.HIToolbox 0x00007fff8b0217b7 ReceiveNextEventCommon + 479
23 com.apple.HIToolbox 0x00007fff8b0215bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
24 com.apple.AppKit 0x00007fff8c28f24e _DPSNextEvent + 1434
25 com.apple.AppKit 0x00007fff8c28e89b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
26 com.apple.AppKit 0x00007fff8c28299c -[NSApplication run] + 553
27 com.apple.AppKit 0x00007fff8c26d783 NSApplicationMain + 940
28 com.apple.XPCService 0x00007fff91d75c0f _xpc_main + 385
29 libxpc.dylib 0x00007fff95bb2bde xpc_main + 399
30 com.apple.WebKit.WebContent 0x000000010d123b40 0x10d123000 + 2880
31 libdyld.dylib 0x00007fff8a5825fd start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff95bdb662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8d925421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8d925136 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff95bd6a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff95bd5d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8fb41f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8fb41539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8fb40e75 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff8c42f05e _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff8ba25899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8ba2572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8ba29fc9 thread_start + 13
Thread 3:: WebCore: Scrolling
0 libsystem_kernel.dylib 0x00007fff95bd6a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff95bd5d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8fb41f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8fb41539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8fb40e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8fbf6811 CFRunLoopRun + 97
6 com.apple.WebCore 0x000000010df8cff4 WebCore::ScrollingThread::initializeRunLoop() + 244
7 com.apple.JavaScriptCore 0x000000010d8ddfbf ***::wtfThreadEntryPoint(void*) + 15
8 libsystem_pthread.dylib 0x00007fff8ba25899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8ba2572a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8ba29fc9 thread_start + 13
Thread 4:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff95bd6a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff95bd5d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8fb41f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8fb41539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8fb40e75 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff8f3e8ff7 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x00007fff8f3e8dfb __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00007fff8ba25899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8ba2572a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8ba29fc9 thread_start + 13
Thread 5:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff95bda716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8ba27c3b _pthread_cond_wait + 727
2 libc++.1.dylib 0x00007fff894dcd43 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
3 com.apple.JavaScriptCore 0x000000010d8e7e83 JSC::BlockAllocator::blockFreeingThreadMain() + 227
4 com.apple.JavaScriptCore 0x000000010d8ddfbf ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8ba25899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8ba2572a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8ba29fc9 thread_start + 13
Thread 6:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff95bda716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8ba27c3b _pthread_cond_wait + 727
2 libc++.1.dylib 0x00007fff894dcd43 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
3 com.apple.JavaScriptCore 0x000000010d8e86cb JSC::GCThread::waitForNextPhase() + 171
4 com.apple.JavaScriptCore 0x000000010d8e8528 JSC::GCThread::gcThreadMain() + 88
5 com.apple.JavaScriptCore 0x000000010d8ddfbf ***::wtfThreadEntryPoint(void*) + 15
6 libsystem_pthread.dylib 0x00007fff8ba25899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8ba2572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8ba29fc9 thread_start + 13
Thread 7:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff95bda716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8ba27c3b _pthread_cond_wait + 727
2 libc++.1.dylib 0x00007fff894dcd43 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
3 com.apple.JavaScriptCore 0x000000010d8e86cb JSC::GCThread::waitForNextPhase() + 171
4 com.apple.JavaScriptCore 0x000000010d8e8528 JSC::GCThread::gcThreadMain() + 88
5 com.apple.JavaScriptCore 0x000000010d8ddfbf ***::wtfThreadEntryPoint(void*) + 15
6 libsystem_pthread.dylib 0x00007fff8ba25899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8ba2572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8ba29fc9 thread_start + 13
Thread 8:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff95bda716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8ba27c3b _pthread_cond_wait + 727
2 libc++.1.dylib 0x00007fff894dcd43 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
3 com.apple.JavaScriptCore 0x000000010d8e86cb JSC::GCThread::waitForNextPhase() + 171
4 com.apple.JavaScriptCore 0x000000010d8e8528 JSC::GCThread::gcThreadMain() + 88
5 com.apple.JavaScriptCore 0x000000010d8ddfbf ***::wtfThreadEntryPoint(void*) + 15
6 libsystem_pthread.dylib 0x00007fff8ba25899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8ba2572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8ba29fc9 thread_start + 13
Thread 9:: DFG Worklist Worker Thread
0 libsystem_kernel.dylib 0x00007fff95bda716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8ba27c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x000000010dba724b JSC::DFG::Worklist::runThread(JSC::DFG::ThreadData*) + 235
3 com.apple.JavaScriptCore 0x000000010d8ddfbf ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff8ba25899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff8ba2572a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff8ba29fc9 thread_start + 13
Thread 10:: FTL Worklist Worker Thread
0 libsystem_kernel.dylib 0x00007fff95bda716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8ba27c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x000000010dba724b JSC::DFG::Worklist::runThread(JSC::DFG::ThreadData*) + 235
3 com.apple.JavaScriptCore 0x000000010d8ddfbf ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff8ba25899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff8ba2572a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff8ba29fc9 thread_start + 13
Thread 11:: FTL Worklist Worker Thread
0 libsystem_kernel.dylib 0x00007fff95bda716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8ba27c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x000000010dba724b JSC::DFG::Worklist::runThread(JSC::DFG::ThreadData*) + 235
3 com.apple.JavaScriptCore 0x000000010d8ddfbf ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff8ba25899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff8ba2572a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff8ba29fc9 thread_start + 13
Thread 12:: FTL Worklist Worker Thread
0 libsystem_kernel.dylib 0x00007fff95bda716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8ba27c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x000000010dba724b JSC::DFG::Worklist::runThread(JSC::DFG::ThreadData*) + 235
3 com.apple.JavaScriptCore 0x000000010d8ddfbf ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff8ba25899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff8ba2572a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff8ba29fc9 thread_start + 13
Thread 13:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff95bda9aa __select + 10
1 com.apple.CoreFoundation 0x00007fff8fb8da03 __CFSocketManager + 867
2 libsystem_pthread.dylib 0x00007fff8ba25899 _pthread_body + 138
3 libsystem_pthread.dylib 0x00007fff8ba2572a _pthread_start + 137
4 libsystem_pthread.dylib 0x00007fff8ba29fc9 thread_start + 13
Thread 14:: QTKit: listenOnDelegatePort
0 libsystem_kernel.dylib 0x00007fff95bd6a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff95bd5d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8fb41f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8fb41539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8fb40e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8fbf6811 CFRunLoopRun + 97
6 com.apple.QTKit 0x00007fff8bef0e6c listenOnDelegatePort + 385
7 libsystem_pthread.dylib 0x00007fff8ba25899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8ba2572a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8ba29fc9 thread_start + 13
Thread 15:: QTKit: listenOnNotificationPort
0 libsystem_kernel.dylib 0x00007fff95bd6a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff95bd5d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8fb41f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8fb41539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8fb40e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8fbf6811 CFRunLoopRun + 97
6 com.apple.QTKit 0x00007fff8bef1334 listenOnNotificationPort + 353
7 libsystem_pthread.dylib 0x00007fff8ba25899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8ba2572a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8ba29fc9 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff95bdae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ba26f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8ba29fb9 start_wqthread + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff95bdae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ba26f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8ba29fb9 start_wqthread + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff95bdae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ba26f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8ba29fb9 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000001 rdx: 0x000000000009c580
rdi: 0x0000000000000000 rsi: 0x0000000000000002 rbp: 0x00007fff52ada830 rsp: 0x00007fff52ada820
r8: 0x00007ffd758510c0 r9: 0x00007ffd70f49b70 r10: 0x00000000da9b03bd r11: 0x00000000fb952d8c
r12: 0x000000011c198a18 r13: 0x000000011c1988c0 r14: 0x0000000000000004 r15: 0x000000011c198900
rip: 0x000000010ead3829 rfl: 0x0000000000010246 cr2: 0x0000000000000078
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10d123000 - 0x10d123ff8 com.apple.WebKit.WebContent (9600 - 9600.1.17) <01AE09F5-BF23-30B6-B5D5-D5A624CFFF6F> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices /com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
0x10d12a000 - 0x10d12afff WebProcessShim.dylib (7600.1.17) <868C1950-0B6A-3734-9FA0-3DA6D75A6CDD> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebProcess.app/Content s/MacOS/WebProcessShim.dylib
0x10d135000 - 0x10d3cffff com.apple.WebKit (9600 - 9600.1.17) <8C2C77EF-14DD-3F9E-9EF1-95B2A9B4FFF8> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
0x10d6ad000 - 0x10d7e0fff com.apple.WebKitLegacy (9600 - 9600.1.17) <3B62C7FA-2646-3A09-BB76-79224FA2E723> /System/Library/StagedFrameworks/Safari/WebKitLegacy.framework/Versions/A/WebKi tLegacy
0x10d8d4000 - 0x10dd8bff5 com.apple.JavaScriptCore (9600 - 9600.1.17) <ADC5427B-649F-3C9F-A88A-D5EA81093BC1> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
0x10defe000 - 0x10edb2ffd com.apple.WebCore (9600 - 9600.1.17) <854B5ADC-58CA-34F4-B3CA-90D79F6534FB> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
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0x7fff8ddc9000 - 0x7fff8de1aff7 com.apple.audio.CoreAudio (4.2.1 - 4.2.1) <BE13E840-FB45-3BC2-BCF5-031629754FD5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff8de44000 - 0x7fff8de4cff7 com.apple.AppleSRP (5.0 - 1) <ABC7F088-1FD5-3768-B9F3-847F355E90B3> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x7fff8de61000 - 0x7fff8de83fff com.apple.speech.LatentSemanticMappingFramework (2.11.6 - 2.11.6) <C2687C2C-239A-3EB4-857C-BA107F34A5E8> /System/Library/Frameworks/LatentSemanticMapping.framework/Versions/A/LatentSem anticMapping
0x7fff8de84000 - 0x7fff8dea9ff7 com.apple.CoreVideo (1.8 - 117.2) <4674339E-26D0-35FA-9958-422832B39B12> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff8deaa000 - 0x7fff8e010fff libGLProgrammability.dylib (9.6.1) <07700B99-8542-32D7-BB96-29472EFE75EF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x7fff8e01e000 - 0x7fff8e1beff7 GLEngine (9.6.1) <28300FBD-E3B2-35D2-BB54-77DCE62FC371> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLEngine.bundl e/GLEngine
0x7fff8e2b1000 - 0x7fff8e6fffef com.apple.VideoToolbox (1.0 - 1273.54) <4699BB55-7387-3981-9217-869215F00CA9> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x7fff8e770000 - 0x7fff8e774ff7 libcache.dylib (62) <BDC1E65B-72A1-3DA3-A57C-B23159CAAD0B> /usr/lib/system/libcache.dylib
0x7fff8e775000 - 0x7fff8e7a6ff7 libtidy.A.dylib (15.12) <BF757E3C-733A-3B6B-809A-A3949D46466E> /usr/lib/libtidy.A.dylib
0x7fff8e7a7000 - 0x7fff8e7a8ff7 libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib
0x7fff8e7c6000 - 0x7fff8e7cbfff com.apple.DiskArbitration (2.6 - 2.6) <A4165553-770E-3D27-B217-01FC1F852B87> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff8e7cc000 - 0x7fff8eab6fff com.apple.CoreServices.CarbonCore (1077.17 - 1077.17) <3A2E92FD-DEE2-3D45-9619-11500801A61C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff8eab7000 - 0x7fff8eabdfff com.apple.AOSNotification (1.7.0 - 760.3) <7901B867-60F7-3645-BB3E-18C51A6FBCC6> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication
0x7fff8eb47000 - 0x7fff8eb55fff com.apple.opengl (9.6.1 - 9.6.1) <B22FA400-5824-36AF-9945-5FEC31995A0E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff8eb56000 - 0x7fff8eb63ff0 libbz2.1.0.dylib (29) <0B98AC35-B138-349C-8063-2B987A75D24C> /usr/lib/libbz2.1.0.dylib
0x7fff8eb64000 - 0x7fff8ec93fef com.apple.MediaControlSender (2.0 - 200.34.4) <FC24EC8D-2E46-3F76-AF63-749F30857B96> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x7fff8ec94000 - 0x7fff8ec97ff7 com.apple.LoginUICore (3.0 - 3.0) <1ECBDA90-D6ED-3333-83EB-9C8232DFAD7C> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore
0x7fff8ec98000 - 0x7fff8ecc7fd2 libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
0x7fff8ecc8000 - 0x7fff8ee80ffb libicucore.A.dylib (511.35) <6F097DA7-147C-32A1-93D2-728A64CF0DC2> /usr/lib/libicucore.A.dylib
0x7fff8ef34000 - 0x7fff8f17cff7 com.apple.CoreData (107 - 481.3) <E78734AA-E3D0-33CB-A014-620BBCAB2E96> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8f1f2000 - 0x7fff8f20dff7 libCRFSuite.dylib (34) <FFAE75FA-C54E-398B-AA97-18164CD9789D> /usr/lib/libCRFSuite.dylib
0x7fff8f20e000 - 0x7fff8f285fff com.apple.CoreServices.OSServices (600.4 - 600.4) <C63562F5-6DF5-3EE9-8897-FF61A44C8251> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff8f286000 - 0x7fff8f286ffd com.apple.audio.units.AudioUnit (1.10 - 1.10) <68B21135-55A6-3563-A3D6-3E692A7DEB7F> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff8f287000 - 0x7fff8f337ff7 libvMisc.dylib (423.32) <049C0735-1808-39B9-943F-76CB8021744F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff8f338000 - 0x7fff8f33ffff libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
0x7fff8f382000 - 0x7fff8f682ff7 com.apple.Foundation (6.9 - 1056.16) <24349208-3603-3F5D-95CC-B379616FBEF8> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8f684000 - 0x7fff8f6acffb libxslt.1.dylib (13) <C9794936-633C-3F0C-9E71-30190B9B41C1> /usr/lib/libxslt.1.dylib
0x7fff8f7b0000 - 0x7fff8f7d9ff7 libc++abi.dylib (49.1) <21A807D3-6732-3455-B77F-743E9F916DF0> /usr/lib/libc++abi.dylib
0x7fff8f7da000 - 0x7fff8f7dafff com.apple.Carbon (154 - 157) <45A9A40A-78FF-3EA0-8FAB-A4F81052FA55> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff8f8ca000 - 0x7fff8f92fffb com.apple.Heimdal (4.0 - 2.0) <F34D6627-9F80-3823-8B57-DB629307DF87> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff8f930000 - 0x7fff8f932fff libCVMSPluginSupport.dylib (9.6.1) <FB37F4C4-1E84-3349-BB03-92CA0A5F6837> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff8f933000 - 0x7fff8f981fff libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
0x7f -
Hello, I have MacBook Pro and whenever I start Aperature 3 it stays on for about 5 minutes then it shuts down with an error of shutting down unexpected... anything??
Also does anyone know how to take something from one picture and add it to another in aperature?
Thank you!!!I had the exact same problem. Here is what an Apple Support person told me to do - and it worked like a charm!
Go to your APPLICATIONS Folder. Find a folder within that folder called TOOLBARS. Remove the ENTIRE folder. Once you remove that folder, your Aperture should work perfectly.
There is something in that folder that you don't need that messes with Aperture. Try it. Mine worked perfectly! -
I movie shuts down with one minute left to process movie. How do I fix?
iMovie shuts down with less than a minute to process. How can I fix? I've tried 4 times now. Memory issue?
Hi Thersa
May be some help here.
*Not knowing the origin to Your problem - General approach when in trouble is as follows:*
• Free space on internal (start-up) hard disk if it is less than 10Gb should rather have 25Gb
• Hard disk is untidy: Repair Permissions, Repair Hard disk (Apple Disc Util tool)
• Delete iDVD pref file - *or rather start a new user/account* - log into this and re-try
• Program miss-match: iDVD 5.0.2, Mac OS X.4.11 AND QuickTime 7.4.1 - is OK - DON’T work under Leopard
• Program miss-match: iDVD 6.0.4, Mac OS X.4.11 AND QuickTime 7.4.1 - is OK (might work under Leopard)
• Program miss-match: iDVD’08 v. 7.0.1, Mac OS X.4.11 AND QuickTime 7.4.1 - is OK (might work under Leopard)
• iDVD (08) v7 Locate theme folder. Move out iDVD1, iDVD 2 and eventually iDVD4 folders to desktop - re-try
• Try a Cleaning CD/DVD that cleans the laser lens on the DVD burner/player
iDVD 6.0.4 and iDVD 7.0.1 are compatible with Mac OS X 10.5 Leopard
iDVD pref file resides: Mac Hard Disk (start-up HD)/Users/"Your account"/Library/Preferences and is named:
com.apple.iDVD.plist
While iDVD is NOT RUNNING - move this file out to desk-top.
Now restart iDVD.
Last resort: from Craig: Solved the problem!! Finally!!
I deleted every iDVD application and folder from my boot drive,
emptied the trash and then installed iDVD 08 using the customize option
and I am up and running.
Yours Bengt W -
What causes my computer to shut down with a hardware problem while burning a video to DVD from Premier Elements 10?
air traffic controller
What computer operating system is your Premiere Elements 10 running on?
If not asked before, what video card/graphics card does your computer use? NVIDIA GeForce? If so, please read Announcement at top of this forum describing the Premiere Elements 10 NVIDIA GeForce issue and related how to solution information.
Please review the Adobe document dealing with troubleshooting burn to disc issues
http://helpx.adobe.com/premiere-elements/kb/troubleshoot-system-errors-freezes-burning.htm l
After that, we can decide what next if necessary.
If any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR -
Macbook Pro shuts down with 40% battery left... does not just go to sleep
Hi,
Our MacBook Pro has started to shut down with about 40% battery left. After it has shut down, I press the button underneath the computer and 2 our of 5 lights light up on the battery. I wouldn't mind if it just went to sleep but I totally have to restart it and lose everything I have been working on when it died. The computer used to go to sleep when the battery got to 0%, then I could plug it in and keep working.
I don't know if it's a software issue or a battery issue or a firmware issue.
Any tips would be MUCH appreciated.
Thanks a lot.I have read so many articles across the internet with people experiencing this problem. This is the conclusion I came to.
I could not calibrate my battery as my system would hard power down before it got anywhere close to draining the battery entirely. The last 10 cycles on my battery were attempts at calibrating. The most common cause would be because the battery in our macbook pro does contain something close to the charge being reported by the computer, but cannot deliver it. Your fuel gauge is probably not incorrect, especially when the leds on the battery itself show a charge that should be capable of running the machine. Even if it is not calibrated correctly. The internal resistance of the battery itself has compromised the batteries ability to deliver the amperage necessary to run our machines. After finally realizing this, I turned my screen brightness all the way down, and sat all my power settings to max battery life without allowing the machine to go asleep. Then, I went to sleep myself =). In the morning it appeared as though I had a successful calibration and the machine did not power down hard. Depending on how bad of shape your battery is in, this may or may not work. Either way, it didn't matter much. Even with my fuel gauge being correct, if my screen brightness was cranked up and I was doing anything somewhat processor intensive, my battery failed to provide the needed amperage and powered down my system hard again.
The battery really does have the amount of power it says, it just cannot deliver it as fast as needed. At a slower rate, it will work. A replacement battery is needed. I cannot explain the strange jumps/dips in storage capacity but would guess these numbers are a guide, and more than one environmental factor can change this number. Also, once the internal resistance builds up inside the battery and the inability to calibrate happens, it compunds the problem.
My machine is a first gen intel macbook pro. A few months after I bought it, I had battery problems and apple replaced my battery. My machine is 31 months old, it's battery is somewhere around 27. I tried to get apple to replace my battery and they told me no. I was 40% healthy @ 207 cycles. Many people complain about this but it seems reasonable to me, I didn't argue. I do believe my battery failed prematurely, however, it was due to a few factors and I do not think it was the batteries fault. My machine was one of those nice overheating first generation macbook pros. To make the matter worse, one of my internal fans stopped working. I knew this as my istat pro program showed me 1 fan @ zero rpm. I figured I had applecare and had work to do, so continued to use the computer for several months. I did quite a bit of video encoding and processor intensive work. When I would get to work in the morning, my granite desktop was really cold, however, after a half hour or so with the macbook pro running the heat would dissipate through it and warm it up nice and comfortable! lol, some may not think this is funny, but it worked well for me. I frequently had over 180 degree cpu temps and the bar above the keyboard being too hot to lay your hand on and keep it there. I am sure some of this excess heat contributed to the premature failure of my battery. The type of batteries in our machines are killed by heat, charge amount, cycles and age. Probably in that order for most users. So, can I blame apple because my unit ran hotter than it should have because their fan failed! eh, maybe, but I am happy with this laptop overall. I have never had a single laptop for more than 15 months and have had this one for over 30 now.
I ran across this site somewhere, it may have been another user on these forums, I cannot remember. http://www.batteryuniversity.com/partone-19.htm On this page, it talks about our batteries, the effects of heat and level of charge in combination with age. At 77 degrees F., charged to 100% (which is very typical of our machines, or close to it) after one year the battery is 80% as good as it was when it was new. At 32 degrees it is as 94% as good as new after one year. Jump up to 104 F. and the battery is only 65% as good as new after 1 year. Sometimes my computer is running for days and sometimes the environment is warm. Add that to the heat produced by the machine itself and I bet the battery sustained 100 degree temperatures for long periods of time. Just for fun, at 140 degrees and 100% charge in our lithium ion batteries, after only 3 months the capacity is only 60% of its new capacity.
Anyways, that is my battery story. Sum up. The inability to calibrate is due to the batteries increased internal resistance and inability to deliver the charge at a rate needed by your computer even though it appears healthy, or somewhat healthy. You may be able to calibrate by making your laptop drain less power, turn screen brightness all the way down, turn airport & bluetooth off, let hard disk sleep, and let it go. But that will not stop the hard shut down problem, although the fuel gauge will be more accurate. Think of it like this. a 100 gallon fuel tank on a car full of gas. The fuel gauge is correct, it is full. However, the fuel line connecting the fuel tank to the engine is made of a space age material that shrinks as it ages and is exposed to heat. Eventually the fuel line shrinks to the size of a coffee stirrer or small straw. When the motor is turned off the fuel seeps into the small straw. Start the motor, it begins to sip the fuel from the straw. Rev it up (encode video), the motor demands more gas but cannot get it. The motor stalls out (your computer shuts off). Same idea somewhat. Sorry so long -
IPhone 5 shuts down with over 30% battery remaining
My iphone 5 is shutting down with over 30% battery remaining. It used not to shut down with still around 2% remaining but its increasing with every day now. For the last 5 days or so it is shutting down when showing even 30% remaining. When plugged in again, the battery is all drained down. Please someone give some valuable advice.
thanks
Ehtasham ShahidSounds like a definite hardware problem. You should still be in warranty, so head over to an Apple Genius Bar and they will either repair or replace it. A replacement will be much more likely, and it's free (if in warranty).
Good luck! -
IPhone 5 shuts down with the battery at 40%
I'm having issues with my iPhone 5. It regularly shuts down with the battery being far from 0%. When I took it to the apple store, a "genius" said that the battery is fine and restored the phone to the factory settings. I set it up as new without touching the backup (with iOS 8), but the iPhone keeps shutting down with a half charged battery. If anythings, the problem only became worse with iOS 8.1. I would appreciate any suggestions on how to fix it.
The iPhone is out of the warranty and is not eligible for battery replacement. Another issue I have is that the home button often responds with a delay, but I don't know if it's related to the main problem.
ThanksHere's the battery info from iBackupBot:
CycleCount: 368
DesignCapacity: 1430
FullChargeCapacity: 1200 -
My iPhone with 40 or so percent randomly shuts down with iOS 7 and 6. Often with the camera app stating the phone is out of battery. Moments later I turn it back on and the same battery life still appears. It sometimes happens over and over until I leave it alone for a while (still not charging), and then it works.
I think you might get a new phone instead of repairing it as it takes time and you said the repairing center is far from your living place
-
Mac shuts down with 15% battery
It still has battery but it shuts down without notice
Here is the battery information
Battery Information:
Model Information:
Serial Number: W00070GZY77ZC
Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 3
Hardware Revision: 2
Cell Revision: 100
Charge Information:
Charge Remaining (mAh): 715
Fully Charged: No
Charging: Yes
Full Charge Capacity (mAh): 3344
Health Information:
Cycle Count: 536
Condition: Service Battery
Battery Installed: Yes
Amperage (mA): 2273
Voltage (mV): 11691
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
Current Power Source: Yes
Display Sleep Uses Dim: Yes
PrioritizeNetworkReachabilityOverSleep: 0
Battery Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
Wake on AC Change: No
Wake on Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0100
Wattage (W): 85
Revision: 0x0000
Family: 0x0085
Serial Number: 0x001225b8
Charging: Yes
Thanks!Does it shut down with the power adapter attached? What color is the power adapter led?
Have you tried a SMC reset?
http://support.apple.com/kb/ht3964
Ciao. -
Computer shuts down with charge on battery and no warning
without warning and plenty of charge on my battery my mac book pro shuts down? if it just sits there in sleep unplugged it seems to run fine, but if its unplugged and i try to use it (with a charged battery) it shuts down with out warning. started about 3 months ago. Is the battery just old..?
It is almost certainly a sign that your battery is dying, timskins.
The problem is that when batteries deteriorate their internal resistance increases and they are no longer able to deliver power when it is demanded, even though they still have the ability to store it. They may chug along providing low power for quite a bit longer, but when your computer suddenly needs a bit more (because of increased CPU or GPU demand, or the HD spinning up or whatever) it is unable to provide it and the computer shuts down unexpectedly.
Think of it like driving a car with a bad fuel pump. Your car is driving along a highway with a full tank of gas. Its running smoothly enough. You put your foot down to accelerate up a hill or overtake a another vehicle and the engine dies because the fuel pump can't meet the greater demand for gas. The tank is still pretty full but the fuel can't be pumped in fast enough to keep it running in a high demand situation, so it shuts down.
See the section dealing with increasing internal resistance in batteries at http://www.batteryuniversity.com/parttwo-31.htm for more about such things, or http://www.buchmann.ca/Chap9-page1.asp for a longer, more technical, account.
Once this starts happening the only options are to get a new battery or to avoid any work that makes much demand on power (like visiting a "Flash" based website or, when it gets bad enough, even spinning up the HD from a stationary situation.) Unfortunately even with light use the battery will soon reach a point where the regular peaks of CPU and HD use will become too much for it and you will suffer more and more unexpected shutdowns until the battery is replaced.
My suggestion would be that you take the battery to an AASP or Apple Store, where they can quickly "stress test" the battery for you to make certain that in your case this is, indeed, the problem.
Rod -
My iphone 5 is shutting down with 30% battery remaining
My iphone keep shutting down with approx. 30% battery remaining, sometime 18%, I have to plug it to turn it on again, it is very frustrating. I did reset the phone and it still doing it. PLEASE HELP!
Sounds like a definite hardware problem. You should still be in warranty, so head over to an Apple Genius Bar and they will either repair or replace it. A replacement will be much more likely, and it's free (if in warranty).
Good luck!
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