C309a Error Printing Cheques

I have recently replaced my older HP All in One with a new C309a. I continue to get load paper errors when printing on pre-printed cheques. The printer loads the first cheque but tells me that there is no paper in the printer. I have no problems when printing on plain paper. I use this printer for business and must be able to print payment cheques.

No, I did have it set up wider than tall. But that is when the jam occured, presenting th cheque landscape (widew edge first) the cheque is too short for the printer to grip it - hence the jam (the cheque got lot in the depths of the printer and I have had to do quit a strip dowwnn job to get it back!.)
So the cheque has t print portrait. I have tried opening the feed gates wide and inserting the cheque down the left side - but the printer feed whee is in the centre and doesn't grip the cheque. (the cheues are onlhy 85mm on the short edge.)
Perhaps I had better stick to hand writing!
(Sorry about all the tpos in that. I'll shall now have to leave it a few days and try experimenting some more another time. Thanks for you help)

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    Immediate No
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    Table CONSULTOR * NOT IN DATABASE * ***
    Object Type
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    Cluster
    Index Only No
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    Initial Transactions
    Max Transactions
    Percent Free
    Percent Used
    Initial Extents
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    Column ID_GENERAL * NOT IN DATABASE * ***
    Datatype NUMERIC
    Max Length 5
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    Domain
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    Column CONC_ID_CONCEPTO * NOT IN DATABASE * ***
    Datatype NUMERIC
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    Mandatory Yes
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    Column CONS_ID_CEDULA * NOT IN DATABASE * ***
    Datatype NUMERIC
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    Column FECHA_ACT * NOT IN DATABASE * ***
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    Default Value
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    Column DESCRIPCION_ACT * NOT IN DATABASE * ***
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    Column CANTIDAD_HORAS * NOT IN DATABASE * ***
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    Mandatory No
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    Primary Key GENE_PK * NOT IN DATABASE * ***
    Enabled Yes
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    Immediate No
    Exception Table
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    Unique Yes
    Global No
    Bitmapped No
    Compute Statistics No
    Reverse No
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    Initial Transactions
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    Percent Free
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    Initial Extents
    Next Extent
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    Foreign Key GENE_CONC_FK * NOT IN DATABASE * ***
    Enabled Yes
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    Immediate No
    Cascade Delete RESTRICT
    Cascade Update RESTRICT
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    Key Column CONC_ID_CONCEPTO
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    Total Differences: 3
    ====================================================================================================================================

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