C309A Printing on DVD's

Trying to find a way to print my photo directly onto the DVD without having to use the HP provided template. Whenever I attempt to attach my photo, it attaches to the HP template.
Any suggestions welcome
This question was solved.
View Solution.

I have just purchased the C309a. I was using Nero to do my cd/dvd direct print labeling before on an epson.
I too am used to more advanced capabilities. When I have tried to print from Nero (as before but with the settings for cd printing on this hp) an error comes up to 'close the cd tray (as it is evidently trying to print to paper even though the setup shows printing to cd). It has been a frustrating start with this printer already for other issues. If my only choices are to successfully print within the default 'HP Solution Center' menu settings, I think I've reached the end of my line on this unit.
Thank you for any help you can provide. (although I appreciate the animation help online, it is just too elemental)
Colin

Similar Messages

Photosmart essential 3.5 doesn't recognise c309a as printable dvd

Just purchased this HP C309a and it has print dvd/cd capability.
Installed full software and driver.
tried to print dvd with photosmart essential 3.5 and when after I choose disc format, it is asking to select print device.
I chose c309a series but it shows this device is not recognise as a printable dvd.
Any idea to solve this?
I connected using ethernet cable.
I can print normal paper or photo but not this dvd.
Thanks.

I think something wrong with photosmart essential 3.5. If I use windows 7, it won't recognise c309a as printable dvd.
If I use Win XP, it is working correctly.
So HP SUPPORT, please update the software and make it compatible with Windows 7.
Thanks

Troubleshooting HP C309a printer

My HP C309a printer is working. But ink is at low level. When I tried to replace the ink cartridge I find that the print head does not home on to the middle. It appears to be stationery at the right side. What do I do? How do I replace a cartridge?

The video at the link here may help. If the printer does not recognize the door being opened you could fool the printer as follows: press copy and once the printer starts going through the motions of printing unplug the power. Once things have come to rest open the printer and manually move the carriage, then change the cartridge. Plug the printer back in and power it up, it may take a bit of time for the printer to initialize.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP Photosmart c309a printer. install msg is 'wireless radio is not functioning'. troubleshoot?

My HP Photosmart C309a printer stopped printing. i uninstalled & re-installed the printer and software. on the reinstall, a message popped up that "wireless radio is not functioning'" how do i troubleshoot this?

This is how to contact HP support: www.hp.com/go/totalcare (click on Printers & Monitors, there is a phone number on the resulting page).
Do it soon.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

HP Officejet 6500 E709n all-in-one: how to print CD/DVD labels, on Mountain Lion OS?

My printer is an HP Officejet 6500 E709n all-in-one: how do I print CD/DVD labels, using MACBook Pro & Mountain Lion OS?
Thanks,
Jim
[Edited for Personal Information]

Hi there Jim, aka @jknud , welcome to the forums
I understand you're looking to print CD/DVD labels to your Officejet 6500 Wireless, from your Mac.
There are normally third party software programs you can download to print out whichever brand of labels you are trying to print on. If you wish to let me know which type of labels you are using, I will see if I can find their support forums for you.
Have a great Monday
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

How do I install the IP address on a C309a printer?

How do I install the IP address on the C309a printer?

Welcome to the HP Forum!
chief92a wrote:
How do I install the IP address on the C309a printer?
Do you mean a static IP address for wireless or LAN?
Why do you want to set the IP address manually?
I suggest that you use the Home network diagnostic utility. Normally your wireless router will provide the IP address when it is set to be a DHCP server in your home network.
Kind regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Printer for DVD's

My Epson R200 just went bonkers and is printing my DVD's off-center. I tried to adjust the location with the dialog box they provide but to no avail.
I'm looking for a replacement... anybody have a suggestion for a reasonably priced inkjet printer for DVD's?

I am guessing the 220 for you behaved like my 200, jams, tray going back and forth "seeking" the proper positioning and having sometimes to reload the thing a dozen times, drivers acting really weird (most of the time had to take stuff over to an iBook to print in OS 9) and the rest.
And so far the 340 has been night and day compared to the 200, an absolute pleasure. Only have had it a couple of weeks (went out and bought it when I could not deal with the 200 anymore) but it works like a charm (touch wood). Almost picked up the 300, but decided on the 340.
Not much difference on price, and some of the extra features such as printing from card not a big deal, but it seemed more solid somehow. The tray does not get kicked out the back either, seems more supported.
The LCD monitor is a nice plus, shows ink levels and other info right there so you get a nice overview of what is happening with the printer. Was about $120 at Staples. Will be using it some more over the next few days and let you know how it behaves if you like. So far it does what I want, printing on proofer DVDs quickly and easily so I do not have to use the perma ink markers (which I resorted to when the R200 just drove me nuts.) Have not done much printing yet of images/art on the DVDs, may run some later to see how it does, though a quick look seems to have the prints in the same ballpark as the 200, not the same as replicated on disc printing, but more than adequate for the most part.
Last thing is I have it hooked up to the DP 2 Ghz Single Core, running OS 10.4.5.

Printing CD & DVD labels

Hi. Does anyone know how to print CD/DVD labels in Leopard? I Have Avery inkjet CD labels and I am hoping that I can print using Pages '08 or something. Avery's advertised software on the back of the package is not mac compatible. Do I need any type of software or is it built into the operating system. I have a Canon ip4000 printer.
Thanks

Hello, I have a Canon ip4300 and it comes with CD-LabelPrint. You can download this software directly from Canon at no cost.
Seems to me it's compatible with all Pixma CD-printing-capable models.
I don't recall of any CD-printing utility built into Leopard.

?recs for "best" airport-capable color printer that prints CD/DVDs &

Can anybody please recommend the "best" *reliably airport-wifi-capable* color printer, that can do all of this:
print CD/DVD imagery directly onto discs
print great photos
has a copier/scanner/fax
I honestly don't know if such a thing even exists? I know that I've had some printers that dont work with the airport which is what I want to avoid
thanks

I've just upgraded my 7 year old Canon bubblejet. I purchased the new Canon MP960 which did everything I wanted it to do bar faxing but that wasn't that big an issue for me. The most important thing was that it would be compatible with OS X Leopard - which I will be upgrading to when available.
I ran it through airport with no issues - printing anyways. To use the utlities I'd have to connect direct to my powerbook...a bit of an inconvenience but not insurmountable because I don't have high scanning demands.
Prints photo's like a dream...so I thought I was in heaven. Until I started printing off hi-res art (from illustrator and InDesign)...and I experienced colour reproduction issues. We're not talking the variances you get between screen/bubblejet/offset....we're talking major variances. Even after ensuring the colours were CMYK hues there were still issues. One piece of art was even set using a combo of RGB and CMYK colours....the neighbours can still hear me laughing in frustration.
If I colorsynced I'd get one colour, used the printer drivers another, used "none" yet another colour. Tried various media types and even when using the same setting they would come up categorically different.
2 hours on the phone with Canon and they could offer no suggestions apart from taking it back to where I got it from. So I took it there...and spent another 3 hours with them. They were kind enough to open a new printer and test that one out on their powerbooks....yet the new printer was even worse with colour registration. To cut a long rant short, I got a refund, am currently printerless and would only recommend the MP960 if you were using it for photo's or where the accuracy of the colour was not that important (e.g. if you were using it for business purposes, and you wanted your logo to print out as accurately as possible, then I'd find another printer until Canon get their act together).
The amusing part - my "on it's last legs el-cheapo" Canon had no issues with reproducing the colours accurately.

MG5420 Won't print on DVD, it always prints on paper

Hello,
I purchased the MG5420 a few days ago as an upgrade to an older Canon printer. 90% of my printing is on DVD's / BLU Rays. I got one to print, and that was all. Now, whenever I try to print on a DVD, it always starts printing to paper. From the pretty bad My Garden software (which I just downloaded the newest version), there is no option to choose paper size J or the disc as a media.
And to top it off, I have tried 3 third party DVD printing software, and they can't print properely on this printer.
Help please...I just want to print on DVD's. I don't care if it never prints on any other media.

Hi, MetalWych!
So that the Community can help you better, we will need to know exactly which operating system is running on your computer. That, and any other details you'd like to give will help the Community better understand your issue!
Thanks and have a great day!

Print on dvd using Canon mx922

I am trying to print on dvd using Canon mx922. Canon software (image garden and photprint ex) do not recognize printer using iMac running 10.7 and macbook air running 10.8. Canon has no solution and referred me to Apple. Anyone have a workaround? Any other software to try?
Thanks.

When you select to add the printer and you see the little pop-up window under the plus button with a heading of Nearby Printers, don't select the MX. Instead, click on Add Printer or Scanner. Then with the Default Add printer window displayed, you should see the MX. It will show something like Bonjour Multifunction in the Kind column. Don't select this one. Instead wait several more seconds and you should see a second MX appear, this one showing Canon IJ Network in the Kind column. Select this and the Mac will state that it needs to get the supporting driver from Apple. Agree to this and after the driver has downloaded, you will have your alternate driver installed and ready to use.

C5550 locked in print cd/dvd mode

hp c5550 on Vista
I was trying to print a DVD and now my printer always wants to do that and must be manually reset every time to provide general printing. It always comes up wanting another cd/dvd. I have reset preferences, printer, everything I can find that has anything to do with printing the c5550 and nothing seems to work. I can always reset it manually to accomplish printing but must do that every time I want to print. It's locked in 'print cd/dvd' mode. I am now at the point of uninstalling the print driver and reinstalling it. Still, I would like to know what I did so if it happens again I can fix if right.

Problem solved. Typical windows tangle. Since I usually use a Mac I'm not as agile with windows problems.

HP Photosmart all in one C309a printing multiple copies when its set to print only one copy.

having issues with my C309a its now printing multiple copys when its set to print only one copy.it started doing this 4 days ago and its happening on both my Windows 7 64 bit computer and my Vista 32 computer that both have the latest release drivers already installed need help.HP please sort this issue out.still under warranty do i have to return it?

I am using a Motorola SBG900 Wirless Surfboard Gateway - supplied with Bigpond Cable. It is set to be using WPA security and have never had a problem with it before whilst connecting any wireless devices such as a laptop, PDA etc.
My feeling is that the wireless functionality of this printer needs some serious work before the next release. And furthermore they should never have released it the way it is as it wouldn't pass 5% of user acceptance tests if using wireless. There are too many complaints on this forum and others about similar problems to suggest that I am not by myself here. Dissapointing considering this is the feature that would be at the top of the list of most purchasing this model. It lets down what could of been a vg printer.
I agree, I think if I want to get this printer working on a wirless network, I will have to set the IP address manually. The problem is the printer refuses to connect to the router now even after it connected a few days ago with no intervention. I have powered down both the router, PC, and printer without any luck yet. I will set the IP address manually first on the printer and see how it goes, then if it connects will see if the PC/router can see the printer during the SW install procedure which has failed >10 times to date.
For now I think I will stick with Ethernet as it is no doubt much faster anyway and will try the wirless setup again in a few days when my patience grows back. Does anyone know differences in speed between USB/Wireless/Ethernet? I know this is dependant on a number of things but just interested in ball park figures here.

Wireless Setup on HP Photosmart All in one (C309a) Printer

I have recently purchased a HP Photosmart Premium (c309a) All in one Printer and have had ongoing issues installing it with Wireless connectivity. The first of the problems are that while the printer itself initially detected the wireless router it drops this connection once in idle or on startup, and it does not automatically detect it the next time. Infact I have had to manualy input the SSID and WEP/WPA passphrase as it has more often than not been able to detect the router again by iteself. This is very painfull and a real turnoff. Secondly, when installing the provided SW the printer isn't detected when scanning for wireless devices and is not found when manually typing the SSID. This occurs even when the printer says it detects the router.
Troubleshooting - Where to start um.....ok I have done the obvious things - power cycle the printer, router and PC. No go. Also downloaded the latest SW from the HP website (as opposed to the CD provided) and resintalled - No go. Also disabled start up programs in msconfig and added the required exceptions and ports to the Firewall and resintalled - no go. The only thing I haven't tried is manually configuring the IP Address, Subnet on the printers advanced settings and matching it on the PC-Printer settings. I found this process ridiculously time consuming and frustrating and would hate to think what the average user would do in this case. Hardly a simple user friendly process. I have since reverted to connect via ethernet just to get it operational (and before I throw it out the window) nevertheless would appreciate some assistance as the wireless feature was one of the reasons I bought it in the first place.

I am using a Motorola SBG900 Wirless Surfboard Gateway - supplied with Bigpond Cable. It is set to be using WPA security and have never had a problem with it before whilst connecting any wireless devices such as a laptop, PDA etc.
My feeling is that the wireless functionality of this printer needs some serious work before the next release. And furthermore they should never have released it the way it is as it wouldn't pass 5% of user acceptance tests if using wireless. There are too many complaints on this forum and others about similar problems to suggest that I am not by myself here. Dissapointing considering this is the feature that would be at the top of the list of most purchasing this model. It lets down what could of been a vg printer.
I agree, I think if I want to get this printer working on a wirless network, I will have to set the IP address manually. The problem is the printer refuses to connect to the router now even after it connected a few days ago with no intervention. I have powered down both the router, PC, and printer without any luck yet. I will set the IP address manually first on the printer and see how it goes, then if it connects will see if the PC/router can see the printer during the SW install procedure which has failed >10 times to date.
For now I think I will stick with Ethernet as it is no doubt much faster anyway and will try the wirless setup again in a few days when my patience grows back. Does anyone know differences in speed between USB/Wireless/Ethernet? I know this is dependant on a number of things but just interested in ball park figures here.

HP Photosmart D5145 will not print on DVD/CD with Windows 8.1

I am unable to print on a DVD following all instructions several times over. The DVD will not pull into the print position, it does not even try, but after a time it will eject the DVD to the eject position . Can anybody help Please

Hi bobbiedean,
Please let me take a moment to say "Welcome Back" to the HP Forums.
I see that you are having an issue printing on CD's/ DVD's.
This can be sometimes be related to a power issue.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
Are you getting any error messages when attempting to print on the disk?
Please feel free to write me back at any time.
Thank you.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

C309A Printing on DVD's

Similar Messages

Maybe you are looking for