C309a will no longer connect to our router to print wirelessly.

We just moved. Printer will no longer connect. When I use the wireless set up wizard it can never find our wireless router. School starts soon, I need HELP! Thanks, any advice is appreciated.

Please provide the following relevant information so someone can help including:
Printer Model -
Detailed Problem Description -
Operating System of computer (including service pack revision) -
Connection Method - USB, Hardwired LAN, Wireless? -
Make and model of router and modem? -
Error messages - on printer screen and/or computer, any blinking light patterns.
If wireless, status of Blue Wireless light on printer, on, off or blinking? -
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

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Hello,
I have become the defacto tech guy at the catholic school I work at. Within the last week per Apple's advice I updated our 2012 Mac Mini server to Yosemite form Lion and Updated the Server from 2.Something to 4. Now, all of the apple products in the school work fine, but the pc products that the office staff use will not even locate the network. I even brought in a Windows 8 machine in from my house and it would not connect. I set up my 2009 MacBook right next to it and it works fine.
I am not sure what to do. I have called Apple and Microsoft, however I do not have the budget to pay the multiple hundreds of dollars to talk to the engineers. I have been beating myself up for "doing this" but it is what Apple recommended to me.
I need to get this right, does anyone have any ideas. Apple says there are no know issues with connectivity with Microsoft product. I have to believe that there is something conflicting. A week ago, everything worked, and right after the upgrade this happened. It cannot be a coincidence.
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After upgrading to 3.6.8 our desktop will no longer connect to our DSL system. It downloaded and installed the upgrade then refused to connect. Help!

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I have not found this to be a solution in my case. I have some Apple OS users, Fedora/Ubuntu users and Windows 7 users who are using the SonicWall client. They can connect to either location in the US fine. Once connected, they receive a DNS search domain of pppFrameEncoded =0; instead of our AD domains which are passed fine in Windows and additionally the correct DNS servers (IP addresses) are listed in preference above the local router IP of the user.
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smb://hostname.sub.domain.com works fine
smb://hostname does not but resolves
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Emma-
In Safari, press on the Bookmarks icon and select History. Then press on Clear History at the top of that menu, and see it there is any improvement.
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Hello dchoffa,
Thank you for using Apple Support Communities!
I would start with this troubleshooting from the article named:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Be sure you're in range of your Wi-Fi router (access point).
Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your W-Fi setting is dimmed, follow these steps.
Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
Tap and Forget this Network.
Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.
Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
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Sterling

My iPhone5S will no longer connect to my home wifi but others do.

My iPhone5S will no longer connect to my home wifi but others do. Mine will connect to other networks. I have rebooted the router and the phone, reset Network Settings, deleted the wifi network and reinstated it. Can anyone please help?

Good day Telbuoy,
Thank you for contributing to the Apple Support Communities.
It sounds like your iPhone 5s is not connecting to your home Wi-Fi network. You've done a good job of isolating this behavior to your iPhone and home Wi-Fi router.
There are a few more steps that I'd suggest trying next:
Make sure your iPhone is updated to the latest iOS version using the steps in Update the iOS software on your iPhone, iPad, and iPod touch.
Make sure your router is using the settings in Recommended settings for Wi-Fi routers and access points.
Update your Wi-Fi router with the latest firmware and make sure the router supports your Apple product. For more information, contact the manufacturer of your router. (from If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network)
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Hi,
When Zeen's battery level goes below 5 %; it tends to Reset to Default where it looses all the connections and sync to the printer or router.
So its very important to make sure that Zeen's battery does not go to low. To avoid this I would suggest to charge Zeen regularly.
You may try the steps below as of now and check the results.
We need to Factory Reset the Zeen making sure it is connected (Docked) on the C510a printer.
Once it is docked try the steps below:-
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02844556&cc=us&dlc=en&lc=en&jumpid=reg_r1002_us...
Open the above link; and then perform the Factory Reset as shown in Solution Two.
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though I am an HP employee, I am speaking for myself and not for HP.

5C will no longer connect to my home network, but all other devices do.

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Good day Telbuoy,
Thank you for contributing to the Apple Support Communities.
It sounds like your iPhone 5s is not connecting to your home Wi-Fi network. You've done a good job of isolating this behavior to your iPhone and home Wi-Fi router.
There are a few more steps that I'd suggest trying next:
Make sure your iPhone is updated to the latest iOS version using the steps in Update the iOS software on your iPhone, iPad, and iPod touch.
Make sure your router is using the settings in Recommended settings for Wi-Fi routers and access points.
Update your Wi-Fi router with the latest firmware and make sure the router supports your Apple product. For more information, contact the manufacturer of your router. (from If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network)
Best Regards,
Jeremy

TS1398 ipod will no longer connect to wireless

My ipod will no longer connect you ATT wireless. It did before and my iPhone and iPad still connect jut fine. Any ideas why?

Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
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- Power off and then back on the router
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- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
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Apple Retail Store - Genius Bar

My ipad will no longer connect to my wi-fi

my ipad will no longer connect to my wi-fi, nothing has changed i even reset my ipad, now it will not take my security code any suggestions. it worked yesterday and i even used it today at the hospital on their wi-fi, now i am home and it will not connect

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at
http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
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    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
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Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I recently installed the 5.5.3 AirPort Utility update and my airport will no longer connect to the internet.

I recently updated my macbook's AirPort Utility to 5.5.3 and it will no longer connect to wireless networks. First let me explain everything I have done already, I have reset my router, and tried on other's (my friends and my schools) networks. I have been able to succesfully connect to my friends wireless (router is made by netgear), but when i try to connect to my network (WRT54G linksys router) and my schools network (im unaware what they use for routers) I am unable to connect, and my AirPort will proceed either state it does not have an IP address and will assign itself one and will not connect to the internet. It will connect to the network with an IP, but will be unable to connect to the internet with the browser claiming DNS lookup failure.
yes, I have deleted and changed my location,
       deleted the selected service.
       tried resetting my router
       cleared my PRAM / NVRAM
       installed the newest firmware onto my WRT54G
       Renewed my DHCP lease
       made sure my Configure IPv4 is using DHCP
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Any suggestions on why the 5.5.3 update might of screwed up my airport?

If everything else is connecting with no issues, I would go into the wifi setting on the iPad and redo the info there, user, password and anything else related to your wifi at your house.
It is possible whatever he reset may have reset something to default setting which will not allow it to connect. If you need too then verify the wifi setting by comparing it with another device setting that works on your home network.
Good luck

C309a will no longer connect to our router to print wirelessly​.

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C309a will no longer connect to our router to print wirelessly.