C309a wireless working Fail on test page

The printer would always need to be unplugged and plugged back in to get it to recognize things and print. We moved and it sat in a box for 2 months, now, when its turned on and I go through set up it doesn't recognize a wireless network. I ran a test page wireless on, wireless working... fail, then all the other tests say not run. I turned it off and on, unplugged and replugged, I'm at a loss, anyone have any suggestions?
Thanks in advance
K

Hello Kayjay-
Sounds like you need to restore network settings. Press the wrench on the front panel, then press network. After network screen, press the restore network defaults. Then go back and run the wireless set up wizard. I hope this helps.
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input !
Thank You,
Donald

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Description:
I've just unpacked my new C310 as a replacement for my older HP Inktjet 3845.
But when trying to install the wireless network everything I try seems to fail.
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HP Network test tool on my laptop (standing next to the printer to test it's location ) gives no issues whatsoever, wireless network is strong and working very well.
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Explanations on the forums seemed to be that this might be a faulty wireless network card in the printer?
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Hello Sashalechat,
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I see that you are having an issue when attempting to connect to a wireless network.
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You can try the HP Print and Scan Doctor as well. Let me know if you see any error codes or messages.
Write me back when you have time.
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Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
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C309a wireless working Fail on test page

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