C310 Does not wake up from Energy Sleep mode

Printer wont wake up from Sleep mode. I have to unplug the printer from the electrical plug. Then it connects Wireless to my network. This Piece of {Content Removed: Language Filter Evasion} is about to find its way back to the store and I'm going to look at another brand. I have had HP for quite some time. I need Help and don't tell me to call Support unless you can give me someone in AMERICA that speaks english fluently

Me too, I have had the same problem.  Numerous hours spent on the phone with HP Support.  Tried sequence to get into special support mode but it didn't work.  This is my second C310 that has had this problem.  I returned my original new one that I bought on HP's shopper site when support determined it was bad.  It had the same issue.  The last call I made to support they told me just ot wait for new firmware that is supposed to fix this.  The do not have any idea when this firmware might be ready.  They said just to wait.  I have used only HP printers for over 15 years because I believed they were the best printers.  I have told several customers, friends, etc to buy only HP printerst, that they were the best.  Not so sure I will think that anymore now.  We'll see if we ever get that firmware and it works how I feel about HP printers.  I really hope it works out but I am tired of waiting.

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