C310 place to set DNS address(es)? Can print wireless but cannot connect to web services.

Wireless connection setup with no problem for printing (static IPs all around with WEP). Opened port on CA firewall but not on router(?) Can print across wireless network but cannot connect to web services. Thinking that I need to enter DNS(s) but cannot find anywhere to enter them.

Hi,
Open your browser and type in the ip adress of your printer. This will bring you to an internal page of the aio. On the networking tab you shouild be able to set your dns.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Although I work for HP my posts and replies are my own
Please mark the post that solves your problem as "Accepted Solution"

Similar Messages

Cannot connect to Web Service to change IP address

Already said, I have a LaserJet Professional P1606dn printer, had it for a while now. Someone sent a print job to it, nothing out of the ordinary, and all of a sudden, it printed that print job over and over. I checked in the print queue, nothing was there (not even on the server where the printer is stored). We save the printer settings and the driver on the print server and install it on machines through the server. We turned it off and waited a few minutes, then plugged it back in. It was okay until someone else sent a different print job. Started spitting out the print job from before (then one printing over and over). I did a factory reset on the printer. Needless to say, it changed the IP address (but did not change it to 192.168.x.x). It kept our domain's IP but the last number in the IP address changed. I figured the IP address would change and I was okay with that. Here's the problem: I printed a Configuration page with no issue and it gave me the IP address. However, when I try to log on to the printer via the Web Service (putting the IP address in a web browser), the page times out and says it can't be displayed. All I need to do is go in and change the IP address to a static IP address (back to the original IP address). Under "Network Information," the status says "An unknown error has occurr" but the rest of the sentence/error is cut off. I'm not sure if it gives an error code or just stops with "occurred" or what. And unfortunately, the printer does not have a display screen so the only way I can change it is through the Web Services via a web browser. I've tried Google Chrome (my default browser) and Internet Explorer. Both browsers timed out and said that the page couldn't be displayed.

Could be your network. What I would do is connect the printer directly to a computer using a crossover cable. I would recheck the ip address on the printer and make sure the computer has an address with the first 3 sets of number the same and the last digit on the computer 1 off from the one on the printer. Then use the web browser on the computer to see if you can attach to the printer. If you can you can then change the ip address to what you want. Keep in mind most times when you have the issue you are having the issue is the driver and the computer sending the print job. In other words the q may be empty but the printjob file in the windows subdirectory has not cleared. Sometimes you have to go in and physically delete the printer. It could be on the server, but sometimes it is on the local machine.

I am struggling to connect my macbook pro to a wireless network. Works fine with USB and my Toshiba can print wirelessly but not the MAC. Any ideas?

Hi
I cant print wirelessly on my Mac pro but can via usb. the Toshiba does work wirelessly..any ideas?

If you can use the wireless network properly (surf the web, check email, etc.) then there is probably nothing wrong with your network settings.
When you print from your Mac Pro, does the printer show up in the Printer list at all (in the Print dialog box)?
If not, have you already tried to Add Printer from the bottom of the Printer list?
If you click Add Printer and it can't see the printer, the next thing to do is probably go to the Toshiba printer web site and see if there is a Mac printer driver to download and install so that it shows up in the Printer list.

When trying to connect to google+, I get a message that I need a new version of Firefox. I have the newest version (6). I can get gmail, but cannot connect to google+. Please help

I cannot connect to my new google+ account using Firefox 6. When I try to access google+ I get a message that I need to update Firefox, which I have done twice. I can access gmail and everything else that google has to offer - I think. Please help.
Thank you

Open System Preferences > Network > Advanced > Proxies
Deselect any checked boxes on the left then click OK.
If none of those boxes were selected, it might be a Safari extension causing the proxy dialog.
From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test.
If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.

Setting up eprint - cannot connect to Web Services

HP 7510 - new install - eprint cannot connect to Web Services

Hi,
You may have to wait and retry. The site may go down for maintenance. OR you may wat to try this:
http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile/Envy-110-Printer-Cannot-Enable-Web-Services/td...
Hope this helps.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

From my iPad I can print wirelessly in my office, but how do I print remotely via the web through my HP ePrint printer. It is set up with an email address but i don't know how to access it from my iPad.

I can print wirelessly in my office from my iPad, but how do I print remotely via the web to my HP ePrint printer. The printer is set up with an email access address but I don't know how to access it from my iPad.

Read through this for some information on how to do this:
http://www8.hp.com/us/en/support-topics/mobile-printing/how-to-print-mobile-devi ces-ipad-iphone.html

I am trying to set up using my printer wirelessly through airport. I have a macbook and my husband can print wirelessly from his Macbook Pro but I can't. What do I have to do to set mine up? The printer is an Epson R2400

I am trying to set up using my printer wirelessly through airport. I have a macbook and my husband can print wirelessly from his Macbook Pro but I can't. What do I have to do to set mine up? The printer is an Epson R2400

Is there a cd that came with the printer?
If so, put in the cd and that will help you set it up.
If not, I think macs come with a program that helps you set up printers.
Also make sure that the printer is connected to the same network.
Make sure the printer is on.

TS3899 I can recieve emails but cannot send emails through my iPad for my Comcast email account. I believe I have all setting aligned properly. Anyone else have this problem?

I can recieve emails but cannot send emails through my iPad for my Comcast email account. I believe I have all setting aligned properly. Anyone else have this problem?

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
iPad Mail
http://www.apple.com/support/ipad/mail/
 Cheers, Tom

Can't re-add printer after removing from eprint center - 'Web Services Problem'

I have an HP Photosmart Premium C310 series printer (Model Number CN503B) which I have been using with ePrint for about 18 months. Aside from intermittent issues it has worked, I use a chromebook most of the time so rely on the ePrint option via Google Cloud Print.
Last week it stopped working, with every job in the list showing as cancelled. Following advice on the forum I removed the email address of the printer from the eprint center. I thought it would then be simple to add the printer back. However, I have been unable to connect the printer to the web service so I cannot create the code I need to add the printer back.
STEPS TO REPRODUCE:
1. Factory reset printer settings
2. Factory reset network settings
3. Restart printer and Reboot router
3. Settings -> Network -> Wireless Setup Wizard
4. Choose correct SSID, enter password for WPA
5. ‘Connected to Network’
6. Settings -> Web -> Enable Web Services
7. ‘Accept terms’ screen -> Accept
8. ‘Checking for product updates’ screen shows briefly then returns to 'accept terms' screen
9. Next it makes a ping sound and shows ‘Web Services Problem’ ‘Problem connecting to Web Services Server’, it then pings again a few seconds later (which ties in with what I see in the network logs as a second attempt)
10. Log on to printer via web interface and set IP address of printer to manual IP outside DHCP range (as advice on other threads in this forum). Check DNS setting valid (same as gateway server which all other devices on network are also using successfully as DNS)
11. Repeat steps 6 and 7 - still same error message
I consider myself technically savvy and have followed all advice I can find on this forum including the following:
1. reverting to printer and network defaults
2. rebooting router
3. assigning static IP address to printer outside of DHCP range of router
4. connecting to printer via web interface and setting DNS to variously: same as gateway, google DNS (8.8.8.8), ISP DNS
5. adjusting firewall settings on router to explicitly allow and log outbound connection on the HP ports (already had a rule allowing all outbound connections)
As mentioned, the printer worked fine with ePrint previously so I suspect the ePrint server is rejecting a request from my printer for some reason, maybe because there is old / corrupt data on the server regarding my specific printer.
I’m logging outbound traffic from the printer and here are what the router logs show me (printer IP replaced with 192.168.x.x below, even though it is not public )
Thu, 2013-04-11 09:13:42 - TCP Packet - Source:192.168.x.x, 36475 Destination:15.201.202.81,80 - [HTTP rule match]
Thu, 2013-04-11 09:13:43 - TCP Packet - Source:192.168.x.x, 51463 Destination:15.201.224.79,443 - [HTTPS rule match]
Thu, 2013-04-11 09:13:44 - TCP Packet - Source:192.168.x.x, 53044 Destination:15.201.224.79,443 - [HTTPS rule match]
Thu, 2013-04-11 09:13:44 - TCP Packet - Source:192.168.x.x, 51463 Destination:15.201.224.79,443 - [HTTPS rule match]
Thu, 2013-04-11 09:13:44 - TCP Packet - Source:192.168.x.x, 53044 Destination:15.201.224.79,443 - [HTTPS rule match]
Thu, 2013-04-11 09:13:51 - TCP Packet - Source:192.168.x.x, 64270 Destination:15.201.224.79,443 - [HTTPS rule match]
Looks like both are HP sites: first is 'g4t2674.houston.hp.com' and the second secure one is ‘registration-pro-site2eprint.houston.hp.com’ which sound likely to be correct. That suggests the DNS is working but that the registration server doesn’t like the request for some reason.
I had the printer registered for Google Cloud Print but I have now deleted that also and it doesn’t seem to have made any difference (assume it just formats and forwards to the HP ePrint email anyway).
One hack that sheds some further light is to switch off wifi on the printer and then switch on ePrint. Eprint gives an error but stays set as 'on'. When I then switch wifi back on I can then at least check for product updates (it tells me I have the latest product updates). However, web services are still a 'no go'. Network traffic for that product update exchange looks like this:
Thu, 2013-04-11 10:14:51 - TCP Packet - Source:192.168.x.x,63960 Destination:2.16.226.12,443 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:00 - TCP Packet - Source:192.168.x.x,63938 Destination:15.240.238.56,80 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:00 - TCP Packet - Source:192.168.x.x,63960 Destination:2.16.226.12,443 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:00 - TCP Packet - Source:192.168.x.x,39054 Destination:2.16.226.12,443 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:00 - TCP Packet - Source:192.168.x.x,63938 Destination:15.240.238.56,80 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:00 - TCP Packet - Source:192.168.x.x,39054 Destination:2.16.226.12,443 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:01 - TCP Packet - Source:192.168.x.x,63960 Destination:2.16.226.12,443 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:01 - TCP Packet - Source:192.168.x.x,63938 Destination:15.240.238.56,80 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:01 - TCP Packet - Source:192.168.x.x,39054 Destination:2.16.226.12,443 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:01 - TCP Packet - Source:192.168.x.x,63938 Destination:15.240.238.56,80 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:01 - TCP Packet - Source:192.168.x.x ,39054 Destination:2.16.226.12,443 - [Any(ALL) rule match]
So clearly the printer can communicate to those servers well enough to find it has the latest firmware.
I realise this is a lot of information but hopefully some of it is helpful for troubleshooting.
Thank you in advance for any help!

The issue disappeared this weekend. I didn't change anything so it must have been something server side. I notice others with the same issue have also seen it resolved.
Thanks to all those who contributed and tried to help out. Although disappointed I went for a long time without ePrint I'm glad that action was apparently taken to resolve in the end.

I am trying to connect to my friend's wifi, i have a very strong signal indicated on my ipad, but cannot connect to the internet. Yesterday i connected without any problem, can anybody tell me why i cannot connect today?

i am trying to connect to my friend's wifi, i have a very strong signal indicated on my ipad, but cannot connect to the internet. Yesterday i connected without any problem, can anybody tell me why i cannot connect today?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

HT2495 I have a wirless network. I connect all my computers to it and a printer. I can print wirelessly from all computers. I tried to add the printer to my new Macbook, but can't find the printer on the add printer and scan icon on preferences.

I have a wirless network. I connect all my computers to it and a printer. I can print wirelessly from all computers. I tried to add the printer to my new Macbook, which is connecte to the network, but can't find the printer on the add printer and scan icon on preferences. I downloaded a installation printer utility from the Manufacturer (lexmark), but it didn't work. Any sugestions?
Thanks,
Ivette

You would need to get the IP address of your printer then manually add a network print queue.
To get the IP address, on the control panel of your printer, press on Setup > Network Setup > TCP/IP > View/Set IP address.

How do I set up my PowerBook to print wireless with HP psc 2410

Can someone tell me how to set up my PowerBook to
print wireless with my HP psc 2410 all-in-one?
What do I need to do?
I checked ifelx list and check out ok for my model.
Thanks,
Kes
PowerBook G4 15 1.67GHz 10.4.2 512MB AirPort Extreme; iMac G4 20 1.25GHz Mac OS X (10.4.2)

Ensure that the Airport base station is configured to not distribute IP addresses.
On the iMac
System Preferences > Sharing > Printer Sharing
On the PowerBook
Applications > Utilities > Printer Setup Utility
Add Printer
It may work with the HP driver (which you will need to install on the PowerBook)
It may work with a third-party driver such as the HPIJS drivers or the Gimp-Print drivers, but this is not the case with all printers.

I can no longer print using wifi. I have to connect a USB cable to print. Setup and pref show that I should be able to print wireless but I keep getting printer not found msg when trying.

I can no longer print via wifi. I could at one time but now I have to connect to printer with USB. All settings appear correct in printer and macbook. Sys pref shows printer with green light next to idle. Sending a print prompt results in "searching for printer, printer not found, ensure printer is turned on". I have reinstalled printer in my print list and reinstalled printer software on macbook. Kodak 5250 AiO printer shows it's configured for and on wifi channel. I go online with laptop using wireless but cannot print. Help!

If you know the IP address of the printer, then you can check if there is a working path between the Mac and printer. This can be done using Network Utility or a web browser.
If you open Network Utility and select the Ping tab, you can enter the IP address of the Kodak and then press the Ping button. If there is a working connection then you should get a reply to each packet sent.
With the web browser, many devices have a built-in web server so you can type the IP address of the printer into the browser and if there is a working connection then you will open the printers web page.
So, are you able to confirm you have a working connection between the Mac and printer?

Tried to mirror my iPad to the tv and got sound but no picture. Can run videos but cannot see I pad screenshot

Tried to mirror my iPad to the tv and got sound but no picture. Can run videos but cannot see I pad screen. Looked on support and it said touch the mirror button but I have no mirror button. What am I missing

Hi Ginger611,
Welcome to the Apple Support Community!
It sounds like you are trying to mirror your iPad to your TV using an Apple TV but don’t see the mirroring option. Please use the attached article for information on setting up AirPlay Mirroring.
iOS: Use AirPlay Mirroring
Cheers,
Joe

I am using a samsung netbook, can do print test but cannot print a file

i am setting up a new hp deskjet 3050 with my samsung netbook using windows 7 starter, i can do print test but cannot print anything else. how do we fix it? thank you

Hi,
If you use your netbook to print through the Wireless, be aware that Windows 7 Started eddition only support printing through a direct USB connection, network communication with the printer is not supported by the OS:
IMPORTANT NOTES
For Windows XP Starter Edition, Windows Vista Starter Edition and Windows 7 Starter Edition
• Is supported for USB only
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=al-109394-2&cc=us&dlc=en&lc=en...
If it is connected through the network, plug a USB between the laptop and the printer, then try printing and check for any difference.
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

C310 place to set DNS address(es​)? Can print wireless but cannot connect to web services.

Similar Messages

Maybe you are looking for

C310 place to set DNS address(es)? Can print wireless but cannot connect to web services.