C310 printer is not feeding and printing 4 X 6 envelopes correctly

I place the envelope, flap up, in the inside right hand upper corner of the feed tray as indicated both on the printer tray and in the selection position shown in my PrintMaster program, but the resulting print just gazes an edge of the envelope, as though the printer is trying to print in the wrong place.  When I put through a full sheet, the printing is done on the bottom right side of the sheet (the side closest to the person feeding) instead of the inside top right of the sheet as fed into the printer.  That is, on the printed side, the print is in the top right hand corner, but on the reverse side (which was face down when fed into the printer) the portion of the sheet that printed (as fed into the printer) was on the bottom right (the part closest to the person feeding the paper), not the inside top right.  I can't feed a 4 X 6 envelope from that outside position, as it will not feed.  How can I change the printer settings to print correcting on the envelope from the position it has to feed from?

I have a Vivera HP Inks printer...when the paper first starts to feed it jams.  Does this every time.
Thabnk-you, Kathy Dent

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