C410a won't always scan - says other devices are using scanner
Often when I put a document in the scanner and then on the software click 'scan' I get an error message that says "The scan cannot be performed because another program or computer is using the networked HP imaging device. Try again later." And the extended error information is: 8, [ (0, 18, -2147467259) ]
I can't figure out what it is that is causing this. It just happened again now, and from the computer I can check the ink levels, and even print, but I get that message when I try to scan.
Any help? Thanks...
Hi there,
Try downloading and running the print and scan doctor located here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
It can fix a lot on its own and if not give a better idea of what is going on.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
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