C4180 problem with printing photos

have a problem with printing photos on my C4180. Got a color photo ink 348 but the printer prints photos only in balck and white, anyone knows how to fix it??

printer model?
operating system?
Although I am working on behalf of HP, I am speaking for myself and not for HP.
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    What do you do when you print a photo and it comes out with black lines all across it ?

    printer model?
    operating system?
    Although I am working on behalf of HP, I am speaking for myself and not for HP.
    Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
    If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
    Happy Troubleshooting : )

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