C4280 won't print one color

My C4280 started to print color badly a while ago and I new that the cartridge was getting low so I initially refilled it.  Put it back in and it wouldn't print yellow.  So I figured that I screwed something up and went and bought a new remanufactured cartridge today.  Same thing, no yellow.  Got on the phone with tech support and they bascially said that it sounded like the head is bad and of course I'm a month and a half out of warranty.  Then they had the audacity to give me a "deal" on the exact same model.  Anyone else have a problem like this that they've been able to fix?  Am I missing something obvious?
Message Edited by Caedmons on 06-01-2009 12:05 PM

HP c7180 - Won't print one color[ New ]
12-28-2010 04:50 PM
My C7180 displayed a message that the ink cartridge was out of date and immediately stopped printing which used Mageneta.    I replaced the cartridge and it still won't print this color.    All other print functions and features are fine.   If a photo or print requires red,  however,  it prints as yellow.   Print tests show a small single horizonal line where the mageneta should be.   Additionally,  I've run the "clean print head" command.   Any ideas or suggestions?    Thanks.

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