C4340Eorror message "Print cartridge(s) missing or not detected

I have recently replaced black Cartridge with a 350xl cartridge and cannot get rid of this message no matter what I do. Anyone any ideas please. 

Hi,
I found a link to a troubleshooting document that may provide you with some help for your  Print Cartridge(s) missing or not detected message.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01530839&tmp_task=solveCategory&lc=en&dlc=en&cc...
I hope that this helps.
---- If my answer was helpful please click the Kudos star.
If your problem is solved please click the Accept as Solution button so other forum users can use the solution.---->
(I am an HP employee) I am not a expert on all our products, but I'll do my best to help you.

Similar Messages

  • Photosmart C4580 All-In-One - Error Message: Print Cartridge(s) missing or not detected

    Hi
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    The cartridges that were in the printer had been in the printer since October so I thought that it could be due to the cartridges needing to be replaced, therefore, I changed the black ink cartridge. Once the cartridge had been replaced the error message disappeared and the document printed.
    However, I went to print another document shortly after and the error message reappeared and the document would not print.
    Due to the fact that changing the black cartridge cleared the error message, I replaced the colour cartridge, however, this did not cure the error message this time.
    I have followed all of the advice on the HP support pages about cleaning the contacts etc, however, it has not worked. I have also contacted the support team by Email, but have had no reply.
    Does anyone know how to cure the problem, or if in fact it can be cured. I am a university student and desperately need the use of my printer, so any help would be appreciated.

    Hi
    Yes it did get resolved in the end.
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  • C4385-print cartridge(s) missing or not detected

    Hello - this may be a systemic issue, but we'll begin at the beginning.  Moved my printer and plugged in to new location, then began receiving this error message:
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    Hi serenity42,
    Sorry to hear about your cartridge problem. You can check this article if you haven't tried cleaning the inks yet. You can have the cartridge/s checked by calling HP Tech Support.
    Hope this works for you!
    ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
    Cheers!
    * If this post has helped you, the White Kudos star on the left is a great way to say thanks!
    * Please mark Accept As Solution if it solves your problem so other users can benefit as well.

  • My printer says print cartridge(s) missing or not detected. I have a HP Photosmart C4200.  The cartridges were working.  I popped the cart.'s out

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    Hi there anne_a,
    This article should cover the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.
    Best of Luck!
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • How to fix - print cartridge(s) missing or not detected

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    I had been printing and the message "Print cartidge missing or not detected" came up. I knew I was in trouble when I tried a new HP cartridge and it didn't change the message. Found this site and I have tried all the steps in the "How to Fix - Print Cartridges missing or not detected" and nothing has worked so far. Also found a thread on another site about how to do a partial reset on your printer. That didn't work either.   I have had the printer 4 years. What are the chances of repairing...and where can I take it to get repaired ....or is it worth it?

  • Printer C4385 - Print cartridge(s) missing or not detected

    Have gone through the trouble shooting solutions but with no luck.
    Has someone else come across this problem.

    I'm experiencing the same problem with my HP C4500 saying the same!  Print Cartridge missing or not detected!  It worked last week!
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  • C4580 says Print cartrigde(s) missing or not detected

    My Photosmart c4580 suddenly stop printing in the middle of an papir and said: "Print cartrigde(s) missing or not detected".
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    Hi there anne_a,
    This article should cover the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.
    Best of Luck!
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • My hp4380c says cartridge missing or not detected but they are

    my photosmart c4380 says cartridge (s) missing or not detected but they are

    Hi zulu-tango,
    Welcome to the HP Support forums.  I understand that you are getting a cartridge missing error message on your Photosmart C4380.
    I have included a link to the trouble shooting document with detailed steps for the error message you are experiencing.
    'Incompatible Cartridge' or 'Print cartridge is missing, incorrectly installed, or not intended for ...
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • After scanning a lot, my printer says print cartriges missing or not detected

    on my C4240 all in one printer, my printer won't let me print after I scanned a lot of papers, It says print cartrige(s) missing or not detected.

    C4200 cartrige not detected .Blk or color , new or refilled makes no difference .I tried to remove the program and reinstall. Results the scanner work fine, the copier not  The message is cartrige (s) not detected . Window 7Gateway PC. I was working before with no problems .      hsynut

  • Photosmart C4280 - "print cartridge missing or not detected"

    keep getting that message, have turned off/onprinter, changed cartridges ??  still not responding -- can't print.  thanks

    Hi @Neil0401 ,
    I understand that you are getting the error message that the " Print Cartridge Missing or Not Detected".
    I would like to help you out with this issue today.
    I would do a hard reset to see if that will resolve the issue.
    Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
    Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
    This ensures the printer is receiving full power and may help this situation.
    I have provided a document with some steps to try to see if that will resolve the issue. Some of the steps you have already tried.
    An 'Incompatible Cartridge' or 'Print cartridge is missing, incorrectly installed, or not intended f...
    Please call our technical support at 800-474-6836 if the issue persists. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assis​t.html
    Have a great day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • PHOTOSMART C4580 'CARTRIDGES MISSING OR NOT DETECTED' HELP!!

    i keep getting CARTRIDGES MISSING OR NOT DETECTED' error message on my photosmart c4580. i have taken out and re set the cartridges, also cleaned them and the printer contacts lovingly with a cotton swab just like the online help advised and i still get the error message. i dont want to buy new cartridges until i definitely know they are empty (i dont really think they are). can anyone help?? thanks
    This question was solved.
    View Solution.

    Hi - Wish I had better news, but since you've already cleaned both the cartridge and carriage contacts, I'm not aware of anything else you can do, but replace the cartridges.
    Sorry about that.
    Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
    I am an HP employee.

  • What is a pen problem.error msg reads as follows:print cartridges missing or not detected

    error msg reads as followsrint cartridges missing or not detected

    HP developers refer to the ink cartridge as a "pen".  
    Please read this post then provide some details.  What printer model? What operating system?  Cleaning the cartrdige contacts as shown in this document may resolve the issue.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Msg notes small black photo cartridge is missing/damaged.Not so.

    Small black photo cartridge is not missing or damaged. Could be empty. I've removed all cartridges, disconnected powercord, and   turned printer off for 60 sec. and put cartridges back and plugged in the power cord. Nothing changed; same message.

    Hi @deac ,
    I see that you are getting a error the "cartridge is missing or damaged". I will certainly do my best to help you.
    Try these steps to see if it will resolve the issue.
    'Cartridge Failed' or 'Cartridge Not Compatible' Error Message Displays on the Computer.
    Disregard the title.
    Are you using Genuine HP Cartridges?
    What are the ink levels?
    If you need further assistance, just let me know.
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • Print message print cartridge cannot move because of paper jam but the paper jam has been cleared.

    My Envy 4502 printer message window says that the print cartridge cannot move and to clear any paper jam obstruction.  There was a paper jam and I cleared it but the message "the print cartridge cannot move and to clear any paper jam obstruction" remains there and I cannot remove it or get the printer to print.  I tried everythng listed in the troubleshooting section of the help guide in the software.  I uninstalled the printer and then reinstalled it which didn't help  in the slightest--the message about the print cartridge is still there.  I also tried unplugging the printer overnight (to try to clear the memory)  and this also did not help--that message is still there.  By the way, I can easily move the printer cartridge by hand and I can hear the cartridge moving when the printer attempts to work.  I would appreciate any help from anyone to get my printer to  work again!

    Hi Cat2c,
    Welcome to the hp support forum,
    Thank you for your query.
    Please find steps to remove paper jam.
    Hope this helps
    I am a HP Employee.
    The opinions expressed here are my personal opinions, not of HP.
    Make it easier for other people to find solutions, by marking an answer “Accept as Solution” if it solves your problem.
    Click on Thumbs up if my post helped you.

  • Error message: Printer cartridge problem

    I'm copying only at the moment.  A small stack of papers.
    Suddenly the printer seemed like it was taking too long on a page, and it just kept staying in the same position but nothing was happening.
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    So I unplugged it and waited a bit, then plugged it back in.
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    Is it something as simple as it's out of ink?  But I don't think it should be.  It wasn't showing that it was low.
    Any suggestions, anyone?

    Hi melegay,
    Welcome to the HP Support Forums! I understand you were trying to copy on your HP Printer and the paper was not feeding, you did a hard reset now your printer's front panel is saying 'Printer Cartridge Problem'. Can you please let me know the Exact model of HP Printer you are using?
    Please start here: 'Ink Cartridge Problem' Message Displays on the Product Control Panel. Follow these steps in the order presented to resolve the issue. When one of the steps resolves the issue, there is no need to continue troubleshooting.
    If you are still getting the error message let me know and leave me with the requested information.
    Thank you,
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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