C4380 printer: Feeding paper problem

Using the HP Photosmart C4380 printer, I load the paper properly, no problems, then as the paper feeds into the printer, the paper veers to the right and jams. HELP!

 This video shows how to resolve a carriage jam for the HP Photosmart C4280.  The steps in that video will address paper jams as well.  If you get the 'service the printer' statement without resolving the problem, you are probably at a point where the printer needs to be replaced.  It's probably worth your time to contact HP to see what your service options are. 
I am an HP employee.

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    Hello here you can get your user manual on the following Web site
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    I've never seen that one!
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    http://support.apple.com/kb/ht4718
    (just read the first paragraph)

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  • C310A WILL NOT FEED PAPER. PRINTER CLICKS. If IT PUSH PAPER IN BY HAND, IT WILL PRINT, BUT NOT AUT

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    I do not recognize the cardboard peice you describe - I just opened up my c310a and did not see anything like this.  It may have been part of the packing material....
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    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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    Hello @99stonemo99,
    Welcome to the HP forums.
    I understand that your Photosmart C309 is not feeding paper.
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    Please review the following document for any missed steps.
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    The new printers are also eligible for the Instant Ink program.
    There are about fourteen printers.
    Eleven that you can click on to bring up the user manual.
    This user manual should tell you if the printer can handle card stock.
    Aardvark1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

  • Psc 1315 all-in-one printer will not feed paper. There is no paper jam.

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    hi there sorry to learn that you are having this issue.
    Are you still facing this issue? If you are I will do my best to help you.
    Have you upgraded the firmware of your printer lately; you can get the latest firmware in the main support page for your printer 
    This is the main support page for your printer,  GO HERE Go to software and drivers download and select your operating system. You should also upgrade the firmware of the printer.
    If you are not experiencing this issue any longer,  May you let me know, your time and courtesy,
    will be deeply appreciated.
    Regards;
    RobertoR
    remember ==▼
    You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

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    Hi CRC111,
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    Hello @Allan1, 
    Welcome to the HP forums.
    I understand that your Photosmart C310 is not feeding paper properly.
    I would like to help.
    It seems like cleaning the rollers is the correct direction to go.
    The following link will take you to a document with pictures and a video of cleaning the rollers.
    HP Photosmart Premium e-All-in-One Printer Series (C310) - 'Out of Paper' Error Message and the Prin...
    Please let me know if you need further assistance.
    Aardvark1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

  • HP Officejet 6500A Plus does not feed paper

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    Hello molybdenum, Please follow the steps by clicking the below link.Does not pick paperor Copy paste the below URL in the browser ..http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02446494&cc=us&dlc=en&lc=en&product=4152639&tmp_track_link=ot_search
    Regards,
    Jabzi
    Help the community by marking this post .
    Was your question answered? Mark it as an Accepted Solution!
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    I work for HP

  • Hp6600 printer no paper

    HP Officejet 6600 Load Paper when there is paper -
    When I try to print, printer indicates "Load Paper".  I have paper in the printer, I click on "OK" and still the printer ask me to "Load Paper".
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    Hello @tazwoku 
    Welcome to the HP Forums
    I saw your post about your Officejet 6600 showing you to load paper, when there is paper already loaded. I have hunted down the troubleshooting guide below for you and would recommend you try the steps it lists for the problem with the printer not detecting the paper.
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    Thanks for visiting the community, have a wonderful day
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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    Check the back door. The door you remove to clear paper jams. Make sure it's on properly. THAT cleared my paper feed problem!

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