C4440 scan error Operation could not be completed (error 0x00000015​). The device is not ready.

I have updated, restarted, etc. Sometimes when scanning I do not get this message, but more often I do.
When scanning I receive the following message:
Error message when scanning "Operation could not be completed (error 0x00000015). The device is not ready.
Please help!!

Hello, nylamama:
Follow the steps in this document, and you should find the help you need to resolve the error.
Let me know if this helps, and thank you for contacting HP!
Cheers,
SN_63 (Saint Nana): I work on behalf of HP.
Click the thumbs up icon if you want to say "Thank you." To help others on the forum, select "Accepted Solution" on the post that solves your problem.

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