C4599 Install problem Cannot print alignment page, carriage jam message, says to remove cardboard

Just set up the printer but it will not print the alignment page because of a "carriage jam".  It says to remove the cardboard but there is no cardboard in the printer.  What should I do?

ok, when I thought the problem was resolved, it was temporary. The problem is back. I have searched the forums multiple times and can find no other problems or discussions similar to mine. I even went so far as to reload my machine from scratch. I have the exact same problem. I can reproduce it by creating a new blank project and adding a single empty report definition to the project. If I then try to go into the Page Setup dialog, i get the following error
Crystal Reports ActiveX Designer
Out of memory.
OK  
The dialog then appears but is empty. If I go to the preview of the report and select the Print Report button, VS2008 gets the following error
Microsoft Visual C++ Runtime Library
Runtime Error!
Program: ...(x86)\Microsoft Visual Studio 9.0\Common7\IDE\devenv.exe
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.
OK  
I get the same out of memory error in the standalone designer. I have DEP turned off at the BIOS level as well as via the following bcdedit.exe /set nx AlwaysOff
I then went to my home machine which has VS2008 and Vista64 and installed Crystal12 and SP1 and had the exact same issue. Also when I run my app in debug mode from VS I cannot assign a printer to the report. It gives an exc eption that says that is an invalid printer. If I exit VS and run the same exe, I can assign a printer and run the report.
While I am developing with Vista64, I am targetting x86 machines, not 64bit machines. Am I really the only one with this problem on 2 boxes I tried it on? Is there any help?
I am creating a standard VB forms app nothing web related.
Thank you
Edited by: Ken Lavigne on Dec 24, 2008 10:02 AM

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