C4700 scan does not save on mac 10.9.4

When I scan something from my macBook Pro (OS 10.9.4) it does the overview and says it scanned the sheet, but it does not save. It's set to go to my desktop, but is no where to be found on the mac.
Is there a download I need to load for 10.9.4? Anyone have the link? Or is another issue, and how can I correct it? (I seem to remember this happening before and it needed an update from HP.)

Welcome to the HP Forums AnnieRie,
I read your post, which indicates that the scans don't save on the Mac 10.9.4.
I can help you with this.
The drivers for Maverick are installed by the Apple Updates. The HP Scan software isn't available for Maverick.
If you have a older version, this will cause the issue you are experiencing.
I have provided a document on How to Scan: OS X v10.9. Use the Apple software for scanning.
If the issue persists then check the driver name that is installed for the printer. The Airprint driver might be installed instead of the Printer's driver. (usually defaults to Airprint)
Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side and on the right side of the screen should show the name.
If the printer name shows Airprint then that is the Apple drivers, delete it and add the printer name back in from the list. Click the - sign to delete the driver and then click the + sign to add the driver, might have to click the drop down to select the printer's name to add it in.
Here is a alternate driver provided by Apple, if you are still having issues scanning. HP Printer Drivers v.2.16.1 for OS X.
If you need further assistance, let me know.
Have a wonderful day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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