C4795 Printer Won't Turn Off And Small Screen Is Frozen
My HP Photosmart C4795 printer that I purchased Sunday, April 10th is having an issue where once I turn it on, I cannot turn it off. The small screen has the HP logo on it and a little bar on it that doesn't seem to fill up; it just seems to shimmer if that makes sense. Since the menu on the built-in screen is inaccessible, I cannot copy anything as well.
My Service ID number is 20101 and it is connected using the USB cable.
Could someone please let me know what I can do?
I have already uninstalled and reinstalled the software to no avail. Thank you for your time.
Same issue, printer goes into la-la land when attempting to shutdown. I've downloaded the Firmware update dated Feb 2011 which is supposed to fix communication issues. I've connected the printer back via USB and it's still not responsive. I've uninstalled/reinstalled a few times. All I see in these forums is people stating the same issue over and over, but no solution. Here I am adding to the clutter. I know I'm out of warranty, so I gues I get what I pay for, but I do know I've worked with a DELL and a LEXMARK printer and the only reason I had to replace, was because they died of old age or had a close encounter with the tile floor after an exhuberant New Yea's Eve party. I've tried the Diagnostic Utility - taht was a waste of time. it's a diagnostic utility but it asks YOU if everything is ok. If you answer know, it directs you to the support site and forums. Does anyone know if there is some hard-reset function? I'ts Superbowl Sunday, and I'm feeling like kicking a field goal except the football has an HP logo and a paper tray...
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No I mean don't use the "Slide to Power Off", just hold down the Home and Lock buttons until the screen goes black.
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I have a error message: Remove and check cartridge. I have removed both cartridges, cleaned them and cleaned the points on the printer. I tried to turn the printer off so I can unplug the power cord and see if resetting will help. Pressing the on/off switch does not turn the printer off. I have not tried downloading firmware updates (something I've never done) and will try that if anyone thinks it will help. I've read that my next step would be to buy new cartridges, but since the printer won't turn off I'm concerned that I'll be stuck with $50 worth of ink and still need a new printer. Any help will be appreciated!!
Hi @3Friends ,
Welcome to the HP forums.
I understand you are having a problem with the scan to email feature on your Photosmart 7520.
I would like to help you.
Try setting a manual DNS.
Here is a link, to a post by happytohelp01, that has some nice screen shots and the steps.
It is for a 7510, but the steps will be the same.
Efax 7510 still won't work after turning off/on ePrint several times
If that does not get the scan to email working, you may have to remove, then enable the web services.
This will be kind of like an uninstall/reinstall, for the scan to email and ePrint features.
If you have a custom ePrint address, it will be lost.
Not lost for six months, or a year, but forever.
Just touch the ePrint icon on the printer
Go into the settings sub menu, then scroll down and chose remove web services.
It will bring you back to the main screen, just touch the ePrint icon again, and enable the feature.
After that go to scan to email and set it up again.
Please let me know if I can be of further assistance.
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping! -
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multiplryan wrote:
To be totally honest, about 3 weeks prior I spilled some milk from cereal on the desk and a little bit got onto the battery.
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See if this lets the iPad start up.
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Could it be something as simple as the Hold switch got turned on? I would try resetting it.
This will work for Nano's generation 1-5.
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For a 6th Generation:
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Try:
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- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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Apple Retail Store - Genius Bar -
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Claire, please post your machine specs as requested. There are some variants of the MBP with specific hardware issues. Example: the older "silver key" MBPs with 2.2Ghz and faster processors can have a defective video chipset that produces a black screen or distorted video. That problem is covered under an Apple program that will fix this at no cost to you if you computer is that model.
Do "About this Mac" from your Apple menu and, in the resulting window, click the "More Info..." button. That launches System Profiler for you. The first screen looks like this:
The second line, "Model Identifier" (or "Machine Model" if you are running OS10.4) precisely identifies your MBP variant. Post that, and include it in your equipment info in your profile for future posts. That means people don't have to ask, and you get faster help that is targeted to your specific model. Saves everybody a bunch of keystrokes and you get better advice. -
my iphone 4 just turned off and the screen is black and it wont turn on . its in perfectly good condtion and ive had it since april , help please?
I've tried that. It doesn't work. The only thing that happens is the apple comes up. I've tried holding the home as I'm plugging it in and keeping it held for a few minutes, but nothing happens. My iTunes doesn't even read that it's connected.
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iOS: Unable to update or restore
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The screen on my iPod touch is white and won't turn off and on?
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Try:
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I put it in rice as soon as I got back, and left it for 36 hours as instructed by a website and friends. Ever since dropping it the torch hasn't turned off and the bac camera won't work.
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Try:
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IPhone won't turn off and won't sync even after I plug in my computer.
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Try a Reset...
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http://support.apple.com/kb/ht1430
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Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
Backup and Set Up as New Device
http://support.apple.com/kb/HT4137
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