C510 won't do a product update

When I first used the printer, I did 2 product updates. I then downloaded the froyo beta and the setup for that would crash so I reset the device with the volume/power buttons.
I'm now on a fresh build and trying to do the second product updates. When i click "check for updates now",  I get a error saying "product update unsuccessful! could not connect to server. please check your internet settings and try again."
My internet connection is fine. Other apps can use it just fine. Any ideas?

I just got off with Tech support.  I updated to the 2.2 and then my wireless icon and my settings icon disappeared on my zeen tablet.  When I tried to update, i got a message saying the printer was not available on the network.  I could not sync the printer and the zeen and I could not scan using the zeen.  I tried a hard reset and then I could not get past the 'continue' button on the product setup wizard page.  I was told that the problem is with the Zeen and they are going to replace it.  I will NOT be doing a firmware update on the new one - this was the second tablet I had problems with.

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