C5180 All-in-one Printer Feeder Question

One of the four feeders on the paper tray came off, which makes the paper feed incorrectly. Is there a way to put the black clip back on the tray? Please help. I love my printer. Is this something that can be fixed or will I have to replace the printer?

Sure, uninstall the software and re-install from here.
There is also a patch for those who upgraded from Vista to 7, but it is not clear if this is just for those who left their HP software in place during the upgrade or if it would also apply to your situation.
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Hp psc 1210 all in one printer feeding error

I have a model 1210 all in one printer and it will not feed paper. it sounds like something its working, but not gripping the paper. PLEASE ADVISE

Hello @anne0701 , and welcome to the HP Forums!
I can see you're experiencing paper feed issues. I would like to help!
I would recommend performing a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would also suggest following the steps in this video on PSC feed issues:
Fixing Paper Pick-Up Issues - HP PSC 1200 All-in-One Printer
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Ink System failed on C5180 All-in-One printer without fax

I have had the C5180 printer for about 2 years and I am getting the 0xc05d1381 error. I changed out all ink cartridges and I would like some help on solving this issue if possible. Thank you.

Hi
Try resetting the printer as described here
Kind Regards
Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

EA4500 Router and HP OJ8600 all in one printer interface questions.

Hello- I am running IE11,WIN8.1,1TB HD,12GB memory with Linksys's EA4500 Router connected to computer via Ethernet cable. The computer is a Lenovo desktop(K430). I ran a Troubleshoot HP installation test on the interface between the computer and EA4500. I opened my Linksys's Smart Wi-FI to perform the two following tasks.The Troubleshoot HP Installation suggested that I should set MAC Address Filtering to Disabled which I did with no problems. The Troubleshoot HP installation also suggested that I find my printer's MAC address and add it to my list of devices that are allowed to access my networh. How do I do this? Thanks.
Solved!
Go to Solution.

You should do a print configuration page from the printer and that should detail you all infomration regarding MAC and IP addressing. I recommend not using Mac Filtering as it's not needed. I recommend setting up a static IP address ON the printer, 192.168.1.86 which should be outside of the main routers default DCHP pool of .100 thru .199. You'll need to refer to the Mfr help and information on how to set up networking and the configuration of the printer. Review the User Manual as well.

I am unable to stop auto delivery of apps. on HP Photosmart 5520 all in one printer

I am unable to stop auto delivery of apps. on HP Photosmart 5520 all in one printer
This question was solved.
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To add on to what sabertooth04 stated, here is a link to a document that addresses print apps for your model of printer. Click on the drop down titled "Managing Scheduled Delivery Print Apps" and the option to cancel or remove an app will be available for you to click on and review the steps to remove that app . I hope that this helps.
I am a former employee of HP...
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Driver question - my all in one printer will print but not scan

Hi
I have an HP c4280 (you know, the all in one printer you could get for free with the mail in rebate in 2007). I just plug it in and my mac recognizes it as a printer, and it prints fine, but image capture does not recognize it as a scanner. Before I upgraded to leopard I had all of HP's stupid software installed but after upgrading to leopard it didn't work (surprise). A lot of other things didn't work either so I did an erase and install and now everything works beautifully (I feel like I have old Tiger back, but better). However, I do not want to install HP's stupid overbloated and highly unnecessary mountain of software on my nice new clean system (I have turned into kind of an apple-only purist I guess ^_^). I checked HP's website and all they have is the same ginormous software bundle for download, and the installation wizard does not allow the option to install only components of the software (its all 28 programs or nothing). So, my question is, does anybody know where I can find only the driver I need (or WHAT driver I need) to make this printer compatible with image capture so I can scan?

You need to download the full featured driver from the HP site, and it also seems HP has an update for the Leopard installation as well.
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=219&lc=en&cc=us&dlc=en&produc t=3192753&lang=en
I too have a C4280 and wasn't able to use my scanner until I had fully installed the HP software.

HP Photosmart 2610 All in One Printer Paper feeds OK but the software and sensors are a problem

HP Photosmart 2610 All in One Printer Paper feeds OK but the software and sensors are not allowing paper to feed until several steps are taken first.
(I am using Windows 7. I also use the virtual XP mode and mostly MS Office 2003 docs).
I have had this printer for several years and love it. Before I toss it out, I thought I would check if I could get it to work properly before I buy another printer. Note: I did put in a new HP black cartridge (because it was out of ink) but the printer was not working properly for several days before I changed the cartridge. The printer was at step 5 before ink change.
Lately, each time I turn on my printer, I have to go through the same routine
1. The printer wants to align the cartridges so I push OK
2. The paper feeds into the printer and stops at the exact place to start printing.
3. Error message appears that it is out of paper. So I press OK to continue.
4. It says "aligning print cartridges" runs through 2 sheets of blank paper without trying to do anything and then states "cartridge alignment failed" "Press OK to continue"
5. Screen is now normal and it appears it is going to work.
6. It makes no difference if I used the copy function OR when I send a print job from the computer, the paper feeds into the printer and stops at the exact place to start printing but nothing happens.
7. Error message appears that it is out of paper. OR that it is the wrong size paper. I pull the paper that was at the proper place to be printed from the printer and then the error message says "Paper jam. Press OK to continue"
8. I press OK. The printer will then quickly feed in and eject 2 sheets of paper before it will actually start printing the print job. It will work fine after this as long as I print from the same document.
9. If I want to print a different document then I have to start all over again at step 6 to get the printer to work. If I shut the printer off I have to go back to step 1.
What I have already tried
A. Uninstalled and reinstalled the printer driver direct from HP web site. I have done this several times with both the basic driver download and the complete package download.
B. I have done a partial reset by unplugging the printer, and then re-plugging the printer while pushing the "# and 3" buttons while turning on the printer. I have done this several times. Each time it will work fine until I try a different document of turn off the printer.
C. I have downloaded the HP Print and Scan Doctor and used it several times. It states that "everything checks out OK"
D. I have downloaded the HP Hardware Diagnostic Utility 4.0 but it does not work with my printer.
E. I have cleaned all the rollers and blown air throughout to make sure there were no bits of junk in the paper's path or blocking a sensor.
F. I have tried different brands and weights of paper (all 8½ x 11) but nothing works.
Most of the problems started when I added the printer to the virtual machine so I could print XP files. This may just be a coincidence because the printer has the same problems when I use the copy function without the computer being on.
Thanks for looking at my issues. Any help would certainly be appreciated.

I just tried using Notepad as you suggested and had the same result. Paper feeds in stops at proper place and error message "out of paper"
I just put in two new HP ink cartridges because the other two were low and I was told that this might be the problem.
I seem to remember that the HP 2610 shows 2 "ink icons" in the lower left corner. One for black and one for color. The ink icons would change from completly full to just an outline as the amount of ink went down. Currently the black ink icon is missing
This is a very frustrating problem because the printer works great after doing a few steps to get around the problem. The fact that the problem reoccurs any time anything is changed is the major problem
Most of the problems started when I added the printer to the Windows 7 virtual machine so I could work with Windows XP programs. This may just be a coincidence because the printer still has the same problems when I use the copy function without the computer even being on.
I want to thank you for all of your efforts. Perhaps this is a unique problem that will never be solved and it is best to take my losses and buy a new printer. As a last chance, if possible, could you refer my post to someone who is an expert with the HP 2610 printer.

Psc 1315 all-in-one printer will not feed paper. There is no paper jam.

psc 1315 all-in-one printer has stopped feeding paper. There is no paper jam.

hi there sorry to learn that you are having this issue.
Are you still facing this issue? If you are I will do my best to help you.
Have you upgraded the firmware of your printer lately; you can get the latest firmware in the main support page for your printer
This is the main support page for your printer, GO HERE Go to software and drivers download and select your operating system. You should also upgrade the firmware of the printer.
If you are not experiencing this issue any longer, May you let me know, your time and courtesy,
will be deeply appreciated.
Regards;
RobertoR
remember ==▼
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

Photosmart C5180 all in one not copying and or printing

My Photosmart C5180 all in one-- will not print material from my computer. It will not copy either.
I did a print test from my computer's solution software and a nice picture of 2 pears came out fine
in living color. I did an extended self test diagnostic - 2 pages--and the headings (product information, etc)
printed out fine in black and blue ink---but the info under each heading printed really really light - not readable.
When I try to print from my computer I get a blank page. When I try to copy something it sounds like it
is printing, but the paper is blank. Thanks for the help.

Hello,
Please click HERE to access the steps that should resolve the issue . If issue still exists contact HP Tech Support for further assistance.
If you are in US , the toll free # is 1-800-474-6836 .
If you are not in US , then log on to www.hp.com , at bottom-left corner there is a world map icon, click on it and then select the region you belong to, which would then provide support options for you for that region.

Hp officejet pro 8500 premier all-in-one printer

The above printer is 1 1/2 years old and it has stopped printing. When the printing became light, I installed new print cartridges less than a week ago. Now, after five days, the printer is consistently cleaning the print heads and aligning the print heads and my documents are not being printed. And, what is most frustrating, during all the cleaning and aligning, all of my new ink is gone and I'm receiving a message replace ink cartridges.
Re: Problem with HP Officejet Pro 8500 printer: cleans printheads every time it's turned on
Options
08-24-2011 06:34 PM
Well,
to this is say, "get used to it", or throw it away. Many, Many, Many people have had trouble with this printer.
The following are common and frustrating issues that this printer exhibits on a regular basis:
1. Constant Self-Checking (usually every 20-30 pages of print)
2. Very persistant Printhead Cleaning/Checking, (Every startup and after about 20-30 pages printed).
3. Worn-out printheads (usually within 1,100 to 1,500 pages printed).
4. Paper mis-feeds.
5. Paper jams.
6. Nearly impossible to use once the printer reports ink-depletion.
7. Nearly impossible to use CIS Ink for larger print jobs.
8. Ink and printheads "expire" regardless of when they are placed into service. (get a deal on ink or printheads last year? Too bad, the warranty is already expired, most likely).
In short, this printer is the most EXPENSIVE printer I've ever owned, and the most frustrating to use.
I have just over 2,000 pages of regular text printed matter with very little color, and have already gone through 4 sets of ink, and 2 sets of PrintHeads.
Although it's true that you can leave the unit on, and let it go into standby, you should NOT be punished with constant and time-consuming "self-checking" everytime it's turned on, or prints a handful of pages, BUT, it does NOT appear that HP will be standing behind this printer disaster. AND, to make things worse, they've gone on to redesign it, giving it a different look, and so there are about 6 different models/versions of the OfficeJet Pro 8500.
Anyone needing a reliable print/fax/scan/copy solution should look beyond this printer, because it will leave you wanting more, and spending more than you ever imagined you would have to on a late model printer.ro
What is going on? Why does it just automatically clean and align? I also get alignment failed messages. Any suggestiions?

rammerjammer,
Thank you for bringing this to my attention, your feedback is very important and I want to do my best to help. To answer what is going on, since the printing became light, started cleaning itself constantly, and fails the alignment, the printhead was damaged. Click here to see and use the Limited Warranty for HP Ink Cartridges, Printheads, and Related Supplies. There are many ways to contact HP. The number to call is 1-800-474-6836 for HP and Compaq products for Home & Home Office use. If you no longer have a warranty with the printer you can still use the warranty that comes with the printhead or ink cartridges.
If you have a carepack with the printer that extended the one year warranty then the troubleshooting will be covered along with the printer if the printer needs replacing. Check product warranty here, see HP Out of Warranty Support Options for Select HP Consumer Printers here.
To order a new printhead you can go to HP Sure Supply and enter your printer or go to the HP Parts Store and order the printhead by part number C4900A for the Black and yellow and part number C4901A for the Cyan Magenta. These printheads go by region also so be sure you are using the right region, these were found using the United States region.
The HP Officejet Pro 8500 Premier All-in-One printer has separated the ink cartridges from the printheads. The ink cartridges are on the lower left and the removable print heads are on the carriage inside the printer. The printer goes through a calibration process when turned on that will use ink. Leave the printer on and let it go into stand by mode. This type of printer is energy star efficient and made to calibrate on start up and be left on. Allow the printer to clean or calibrate only if the printer must. If it starts cleaning a lot it may be time to do a little maintenance to the printer (recommend once a month for maintenance). Please see the following links for further details.
Cleaning the Printhead Contacts
Printer Paper Tears, Wrinkles, or is Damaged while Printing from the All-in-One
Paper Path Issues in the Automatic Document Feeder
Officejet Pro 8500 User Guide
The printer has a duty cycle of 7.5k page/month. The XL cartridges have a composite page yield of 1.4k pages with about a third of the black ink left over. To me it would seem that the printhead should last somewhere in between. This printer was designed to save money on ink compared to the rest of the officejets. I hate that it has been causing so much trouble, hopefully the information I provided will help.
HP Officejet Pro 8500 Premier (A909n) and 8500 Wireless (A909g) All-in-One Printers Product Specifications
Click here for page yield information.
Click the Kudos on the left side for helping and click Accept as Solution for providing a solution. I work for HP.
Best Regards,
Kenneth

Deskjet 3050 A e all in one printer problems printing from ipad

my ipad is connected wirelessly through the WPS set up to a ZyXEL router.
can't connect desk jet 3050 Ae all in one printer to the wireless network. Ipad can't find printer and print
Can you help and give detailed instruction how to set up?

In order to set the wireless connection, you should use the Software from your PC.
You will be prompted to temporary connect a USB in order to configure the printer.
If the sofware is not yet installed on your PC, follow the instructions below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02722113&cc=us&dlc=en&lc=en&product=5061082&tmp...
If you already completed the software installation, you may find the wireless configuration as following:
1. From the computer’s start menu select All Programs or Programs, and then select HP. 2. Select HP Deskjet 3050A J611 series 3. Select Printer Setup and Software Selection 4. Select eighter Convert a USB connected printer to wireless or Connect a new printer and Follow the onscreen instructions.
I was an HP employee.
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may select the "Kudos" button on any helpful post to give that person a quick thanks.

Unable to scan using HP All-in-One Printer Remote android app.

Hello,
I am using Hp All-In-One Printer Remote android app,Print function works fine but scanning doesn't work neither from my phone (4.4 KitKat) or my tablet (jelly bean 4.1).
scanning function works using my laptop (Windows 7)
plz help.
This question was solved.
View Solution.

Hi @EslamHassan
Welcome to the HP Support Forums. I gather that you have a question regarding the HP All-in-One Printer Remote app.
The LaserJet M127fw printer is not a supported printer for the HP AiO app. I have included the HP Printers and Supported Mobile Printing Solutions document for reference.
Regards,
Happytohelp01
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I work on behalf of HP

Scanning multiple pages with all in one printer using AiO software.

I have the HP all in one printer and when I scan a document even if I add a page, each page has its own PDF identification. I cannot seem to get multiple pages in one scan that I can email as one document. Please advise.

Hi Grwltgr
If you have an ADF(Automatic Document Feeder) tray keep all the pages you want to scan and start scan. All the scanned pages will be added in a single pdf.
If you dont have an ADF tray, i might be able to help you if you can let me know the Complete Model Name.
Kind Regards,
Oliver
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Problem with installing Solution Center for a HP Photosmart Premium All-in-One Printer - C309g

Hi folks,
I've searched many threads and found some directions to remedy this, tried them and have had no luck.
I'm running Windows 7. All updates are current. When I bought the printer I installed the software (on Windows 7 OS) from the disc and everything was fine. Fast forward a year and Solution Center stopped working.
Uninstalled all HP software to reinstall. I was only able to reinstall HP Update. I was able to load the basic drivers for print and scan, but not the entire software suite including Solution Center. The installation stops abruptly after "installing updates".
I even downloaded and tried "PS_AIO_06_C309g-m_USW_Full_Win_enu_140_175" and got the same result as the original installation disc.
What can I do with my printer (HP Photosmart Premium All-in-One Printer - C309g)???
Thanks,
Alex
This question was solved.
View Solution.

Hi jerseyal,
I hate to hear you are having issues. What suggestions have you tried? Did you get an error when installing? How are you connecting the device? Before completing the below steps run the print and scan doctor to see what it indicates and if the issue is resolvable through that tool(click + beside utility diagnostic tools, then download beside print and scan doctor). Click Here
If you are still experiencing the issue the steps below may help resolve it.
Try using the scrubber built into the software, then reinstalling from the current download available on the website.
From original printer installation CD:
1. Insert CD into drive, and then cancel the installer
2. Open My Computer, and then right click on the CD drive and chose open
3. Open folder Util
4. Open folder CCC
5. Run the uninstall_ L4.bat for non-HP computers only.   For HP computers run the Uninstall_L3.bat NOTE: Performing level 4 uninstall on HP computer will negatively affect operating system functionality-HP and I are not responsible for damages or loss of data caused
6. When the uninstall has completed restart the computer
7. Run Disk cleanup from Accessories\ System Tools
8. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
9. Use the following tool to clean the registry. Note: This utility is not HP sponsored or approved. HP and I are not responsible for damages or loss of data caused by the utility. This step is optional.   You can skip it if you want.
http://download.cnet.com/Advanced-SystemCare/3000-2086_4-10407614.html?part=dl-6271865&subj=dl&tag=b...
10. Download the full feature software and drivers Driver Link
11. Run the download to reinstall the printer
From a download:
1. Run disk cleanup on your computer
2. Download and run the software and drivers below.
3. Once the download is done extracting, cancel the download. Driver Link
4.. Press the Windows key + R on the keyboard to bring up the run menu.
5. Type %temp% in the run field and click OK.
6. Look for, and open the folder starting with 7z (Example: 7zS2356)
7. Open folder Util
8. Open folder CCC
9. Run the uninstall_ L4.bat for non-HP computers only.   For HP computers run the Uninstall_L3.bat NOTE: Performing level 4 uninstall on HP computer will negatively affect operating system functionality-HP and I are not responsible for damages or loss of data caused.
10. When the uninstall has completed restart the computer
11. Run Disk cleanup from Accessories\ System Tools
12. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
13. Use the following tool to clean the system and registry. Note: This utility is not HP sponsored or approved. HP and I are not responsible for damages or loss of data caused by the utility. This step is optional.   You can skip it if you want.
http://download.cnet.com/Advanced-SystemCare/3000-2086_4-10407614.html?part=dl-6271865&subj=dl&tag=b...
14. Download the full feature software and drivers Driver link
15. Run the download to reinstall the printer
Note: Depending on type of security software it may need to be disabled when re-installing unit. Also make sure the Adobe flash player is up to date.
Hope this helps!
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input !
Thank You,
I work for HP.

Re-install software for the C6280 all in one printer... get an error message "can't find file"

need to re-install the software for the c6280 all in one printer. downloaded the latest install package from the HP web site. During the install process, I get an error message .. can't find user/appdata/local/temp/7z256315/setup/.....setup/blocksysuser........
the folder 7z256315 does not exist on the HD.
I also get a message that it can't find PS_A10_02_software.msi.
Windows 7 , C6280 all in one printer. Printer is connected to the router. The desktop computer is connected via an ethernet cable, the laptop/ipad/iphone/internet radio are connected via wireless to the router.
hope you can help
thanks
charlie
This question was solved.
View Solution.

Hi cberistain,
Follow the steps below, and let me know what happens?
Step one: Clear temp directory
Type %temp% in the run or search for programs and files field
Highlight all the files in this folder, and then press the delete key to delete. If you get a message that the file is in use you will need to skip this file(s).
Continue with Step 2 below
Step two: Downloaded and extracted to your system:
1. Download the full feature software and drivers
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-77039-1&cc=us&dlc=en&lc=en&...=
2. Once the download is finished double click on the file to extract the software.
3. When the installation window opens press the cancel button to stop the installation
4. Type %temp% in the run or search for programs and files field
5. Look for, and open the folder starting with 7z (Example: 7zS2356)
6. Right click on the folder, and select Copy
7. Close that window, and all your open windows, and then in the middle of the desktop right click your mouse, and select Paste. This will move the 7z folder to your desktop.
8. Open the 7z folder you just copied to your desktop
9. Open folder Util
10. Open folder CCC
11. Run the uninstall_L4
12. When the uninstall has completed restart the computer
13. Run Disk cleanup from Accessories\ System Tools folder under all programs
14. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
15. Open the 7z folder, and then double click on the Setup.exe file which will be toward the bottom of the open window. Follow the on screen instructions to reinstall your printer.
Let me know if you are able to successfully install the software and driver, and are able to print & scan?
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

C5180 All-in-one Printer Feeder Question

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