C5250 all in one carriage jam

After removing a paper jam, the carriage jam message appeared. I have done everything in the help section and the carriage moves freely. Is there anything else I can do to clear this?      

Ciara,
got the printer back from my neighbor for some photos.  Attached.
Let me know if this IS fixable or is this just another good printer that will go into
salvage or trash.  The images are a bit blurry; sorry.  Best I could do.
Sincerely,
Barry G
Barry Goodman

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