C5280 disc printing problem

to all who had this problem of disc printing, I have now solved the problem.
Download and install the latest drivers from hp web support..Make sure you do not connect the usb cable until asked by the screen instructions, once connected wait until program install is complete, make sure you have Roxio 3.2 installed on ur comp. Open Express labeler from start button and insert your label when ready to print click ok and set the window to start from hp printable cd/dvd print to hub and this will work with no problems..Good luck

The only solution I have found is to uninstall and reinstall the HP software.  Just after reinstalling, you can use HP Solution Center and under Printer Settings, select CD.  This should set the paper size correctly.  However, it will only print correctly on 8 1/2" x 11" paper if you set the printing properties for regular paper.  If you Apply these settings so that 8 1/2" x 11" is the current default, you will likely not be able to set the paper size to CD again.  The only solution I have found in this case, is to uninstall and reinstall the HP software.  What a pain!
- Jim

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    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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    Hi, thaks for response, meant to post as a discussion (not question), wanted to save others time if they get the same problem

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    Only turning off the Printer and on again makes the Printer working again to print anything from other programs.
    At the moment where someone sends a print Job from Firefox (Problem exists only on TerminalServers 2008, 2008R2, 2012, 2012R2.) to any Printer, the Printer must be restarted to work again.
    Printing from Server 2003R2 works.

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