C5280 printer error "remove and check colour cartidge" even with new cartridge and contact cleaning

Error message repeats even after-
1 installing new colour cartridge,
2 cleaning of cartrdge contacts, and printer contacts
3  off/on power,
4  sliding cartridge from right to left
5 removed and placed back paper
6 unplug electrical wire connection
Thank you

Try steps 3,4,5,6 in the link below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01611456&cc=us&lc=en&dlc=en&product=3204464&tmp...
I work for HP but my posts and replies are my own.
Have a great day!!!

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