C5280 printer paper size error

It wont let me change the paper size in the features section. I want to custom size the paper and it wont let me hit ok after putting in the size I need. It says the custom paper size that you have defined will not become available until you have exited and re entered the printing preferences/properities Im not sure what this means.

I can't get anything to save. I exit and return, and the custom paper size I set up won't show up. I hate this printer and will never buy another hp.

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    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Photosmart 375 paper size error msg

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    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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    check your duplicate thread.
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    esmid2 wrote:
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    Hello Bhumika2 ,
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    Cheers, 
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

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