C5288 all-in-one printer is not scanning.

My C5288 all-in-one printer was working nicely. However, for the last one month, I am not able to scan on the machine. The driver has been uninstalled completely and re-installed several times. When the installation is being completed, a fatal error message is getting appeared - no error number is shown. When Hp Solution centre short cut is clicked, it is showing a message "no HP device have been found". I can print, but no scanning is being done. This clearly shows that there is something wrong with the OCR portion of the software.
Can you kindly guide me to solve this problem. [text removed for privacy]
Regards:

Hi PhoeYiin,
If you have not installed the full feature software and driver already, you will need to do so in order for the printer to see that computer. Please use the following link to download the necessary software; HP Deskjet Ink Advantage 2520hc All-in-One Printer Full Feature Software and Drivers.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

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Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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