C5380 incorrect switch off message and 0x61011be5

I get the error messages: 'incorrect switch off' and '0x61011be5' - the printer advises to switch off with the on/off button and not to disconnect to avoid damage.

Hello Walcheren,
Welcome to the HP Forums.
I see that you are having an issue with an error code on the printers display.
I am going to send you a private message with detailed troubleshooting instructions.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers, 
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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