C55D-B5310 At least 3 problems with brand new laptop, now fed up.

I bought the wife a new C55D-B5310 from Best Buy on the 5th of January, and am now ready to take it back (even though I'm outside the 14/15 day return policy.   I bought it for my wife but had nothing but problems with it.
First, there was the green videos, totally green and just sound. No amount of windows updates solved that, I had to download a third party codec pack in order to get it to work. I had noticed this on the display model as well, and ignored it at the time (silly me).
Second there was the constantly dropping wi-fi connection.   A search on here and an updated driver + disabling the power save feature for the adaptor has seemingly resolved that. (but frankly why should I have to disable a power saving feature just to get it to not be 'limited connectivity').
Then last night I noticed the touch pad was playing up and was stopping responding, disappearing, or simply not being responsive.   At this point after three problems, I'm fed up with this. A user should not have to get things working that should be working from the factory.   The laptop also seems to freeze at times or be unresponsive in general.
I'm an experienced I.T. professional, but this was for my wife, and she is also now fed up with it, and now just uses her phone instead, as it's such a pain to use. Seriously... where was the product testing on this model. These are such basic things to get right.
On a side note, I just also bought another (alternative brand) laptop for myself. It works beautifully. No connection issues, the touch pad just works, the machine doesn't freeze whilst it's thinking about stuff. The Toshiba should work model should work just like this.
I'm now worried I'll be stuck with this pain in the butt laptop, even though it's not fit for purpose.

I actually bought an HP laptop for $150 from a sample store (i3, 6GB, 750GB HDD, touchscreen) It works flawlessly unlike the totally non-QA'd Toshiba. My wife loves the new machine, and without me prompting her, she simply said that it just works, and does everything she wants. (Obviously this machine is in at least $200+ extra dollar price bracket compared to the $300 dollar Toshiba however, so don't read into this too much).
I have heard a lot of the UK guys saying that Toshiba's quality has dropped through the floor, with the same sort of problems as I mentioned (plus others).
Sorry Tosh, but you really need to get your act together with your budget range. There is absolutely no reason why this machine should have performed so badly, and had at least 3 faults right out of the box.
I was seriously considering keeping the C55D for myself to use, but after spending a short time with it, it was clearly trash.

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Hello lilmink,
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C55D-B5310 At least 3 problems with brand new laptop, now fed up.

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