C55Dt running Windows 8.1 will not go to sleep or turn off when lid is shut

Toshiba Model C55Dt will not go into sleep mode when I shut the lid. Only about 10 months old....will not turn off, either. I have checked and power settings are properly set. All 3 lights stay on in front....battery charge, power, and computer usage. Have checked Task Manager and nothing unusual running. Any help appreciated.

Which Satellite C55Dt ? There is a label on the bottom.
Would it be a problem to reinstall your desktop applications if the data files were undisturbed?
-Jerry

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C55Dt running Windows 8.1 will not go to sleep or turn off when lid is shut

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