C6-00 Installations and Updates don't work at all

Hi all,
I've got obvious issue as described in many threads here - I'm not able to install new apps or update installed apps either directly or through Ovi Suite. My firmware is v40.0.021.
When I try to update apps through Ovi Suite, it fails after download with a message that something went wrong. Even though I tried to re-install both Ovi Suite and phone firmware, the problem remains unresolved.
I tried also to use Ovi Store and install new apps/themes, the installation fails everytime.
As posted in other threads I also tried to reset phone to factory settings - this didn't help.
Could anybody of you help me resolve this annoying issue? Is it caused but buggy FW v40.0.021? What should I do to fix this issue?
Thanks,
Jan
Solved!
Go to Solution.

Hi all,
I finally resolved the issue. It was quite complicated but it worked...
1. Backup of the phone through Ovi Suite
2. Switch-off the phone
3. Press "Left Shift + Space + Back Space + Red button" and wait until Nokia logo appears
4. Release buttons and let it boot up
5. Update apps as you wish
6. Restore config from backup
7. Enjoy as me if everything passed
Hopefully it helps.
Jan

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    Apr 16 10:02:56 carolfs-ifusp systemd[1]: Starting Power-Off...
    Apr 16 10:02:56 carolfs-ifusp systemd[1]: Shutting down.
    Apr 16 10:02:56 carolfs-ifusp systemd-shutdown[1]: Sending SIGTERM to remaining processes...
    Apr 16 10:02:56 carolfs-ifusp systemd-journal[166]: Journal stopped
    Last edited by CFS (2014-05-08 12:57:13)

    Thank you for your replies. Shutdown now doesn't turn the computer off either. About the type of system, I think it was custom built. This is a new install from Monday, so I didn't update the kernel. Poweroff, suspend and hibernate have never worked. The requested output:
    $ uname -a
    Linux carolfs-ifusp 3.14.1-1-ARCH #1 SMP PREEMPT Mon Apr 14 20:40:47 CEST 2014 x86_64 GNU/Linux
    $ pacman -Qi linux
    Name : linux
    Version : 3.14.1-1
    Description : The Linux kernel and modules
    Architecture : x86_64
    URL : http://www.kernel.org/
    Licenses : GPL2
    Groups : base
    Provides : kernel26=3.14.1
    Depends On : coreutils linux-firmware kmod mkinitcpio>=0.7
    Optional Deps : crda: to set the correct wireless channels of your country
    Required By : nvidia
    Optional For : None
    Conflicts With : kernel26
    Replaces : kernel26
    Installed Size : 71136.00 KiB
    Packager : Tobias Powalowski <[email protected]>
    Build Date : Mon 14 Apr 2014 03:42:52 PM BRT
    Install Date : Mon 14 Apr 2014 07:50:11 PM BRT
    Install Reason : Explicitly installed
    Install Script : Yes
    Validated By : Signature

  • I updated iTunes to 10.5 and now my encryption passwords for my iPhone and iPad don't work.

    I updated iTunes to 10.5 and now my encryption passwords for my iPhone and iPad don't work. I know Apple says if you forget them then it's your problem. However, this was a direct result of my iTunes upgrade. I spent hours trying to fix this. HELP!

    Definitely seems to be a cross-platform bug in iTunes 10.5 concerning all NAS disks. Shared libraries on network drives worked fine under 10.4.1, but now there is just an endless loading cycle with no error message or time-out. There is a bit more about it in this thread.
    Martin

  • USB mouse and keyboard don't work on HP Pavilion g7 2203sd, Windows 8.1.

    It is not possible to use a USB mouse or keyboard on the HP Pavilion g7 2203sd notebook running Windows 8.1.
    A wireless mouse used to work (already some time ago), but now wired or wireless mouse and keyboard don't work any more.
    I have tried removing USB devices in the Windows Device Manager and let Windows detect them again, but it does not work.
    I read somewhere that it might have to do with the xHCI USB controller that is installed.
    I tried removing that and connecting the USB mouse but no succes.
    I also looked for driver updates or something to disbale in the BIOS (like xHCI), but nothing found for that.
    Can anybody help me with this problem.
    Thanks!

    Dear Customer,
    Welcome and Thank you for posting your query on HP Support Forum
    It looks like you are having issues with the Keyboard on your Notebook.
    We will surely assist you with this.
    Let’s start with a questions.
    1. Was there any liquid split on the Notebook Keyboard
    2. Is there any Dust settled on the Notebook Keyboard
    3. Are there any Keys which are fallen off / Any Keys which are loose
    Troubleshooting: 
    Step 01. Could you please check and verify if External Keyboard works fine or not?
    Note: Please click on the below shown link to find more troubleshooting steps
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03738933&tmp_task=solveCategory&cc=us&dlc=en&lc...
    Hope this helps, for any further queries reply to the post and feel free to join us again
    **Click the KUDOS star on left to say Thanks**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
    Thank You,
    K N R K
    I work on behalf of HP

  • The only time the sound/speaker and mic don't work is when I answer or make a call

    The only time the sound/speaker and mic don't work is when I answer or make a call. They both work fine for everything else. This has been going on for over a month. AT&amp;T said it's Apple and Apple said it's AT&amp;T. I've been around that cycle twice. 
    When I dial a call, I can see the status words on the screen but can't hear the ringing. If the person I'm calling answers, my screen will show the call was connected and the call timer will begin but I can't hear anything and they can't hear me. If one of us doesn't end the call, the timer keeps going and I'm being 'charged' for dead air. (Of course, one of us disconnects so mins/cost isn't an issue, I'm just adding the info in case it helps solve the problem.) If they don't answer, the call will go to their greeting but I can't hear it and wouldn't be able to leave a message anyway because my voice isn't going through. However, they will get a voice mail alert and see that I called but no message was recorded.
    If some one tries to call me they will hear ringing but when I answer, they can't hear me and I can't hear them. If I don't answer, they will hear my greeting and can leave a message. I can retrieve and hear my voice mail. Trying speaker phone and headsets didn't change anything for calls out nor for calls in. 
    I have 4.3.3 and have synched, reset, rebooted, turned things on and off and off and on and took the SIM card out of the phone and out of it's tray and put it back in. I've done all that several times in just about every combination and order possible. 
    Hopefully the following will provide good clues:  On only about three of the many attempts I've made to get it to work correctly that included taking out the SIM card, I could make and/or get one or two calls with no trouble but then the problem comes back. Also, when I swapped the SIM card with another iPhone4 on my plan, the other phone would work with my SIM card but my phone still would not work with the other SIM card. The last fact makes me think it is an Apple issue. I'll go to an Apple store (genius) this weekend. Will I be wasting my time and gas? Anybody have any experience with this problem?

    Let me try and address some of your questions.  I'm only on a pc, so a few of these answers might be slightly different on a Mac, but not too different (such as control click rather than right click).
    First, when you buy something on your phone, be it apps or music, it's transferred from your phone to your Mac when you sync your phone.  So those apps should now be in you iTunes library. ( IF for some reason you can't find them there, you should be able to download them again, either onto your phone or through iTunes.  On your phone, go to the App Store > Updates and you'll see a "Purchased" link at the top of the page, you can view all purchased apps here and redownload them.  In iTunes, you can go to Store > Check for available downloads. )
    Whenever you plug your phone in, it should create a backup of everything you have on the phone.  This is how, provided restoring your phone as a new device doesn't fix the issue (more on this later), you can put all of your music and apps onto the new phone.  You can always plug your phone into your Mac and the first thing it should do when it syncs is create a backup.   If you want to be sure, you can right click on your device in iTunes (on a pc) or I assume control click on a Mac and select "backup".
    The genius will take care of the sim card and setting up your phone, however you will have to put all of your music and apps on it, unless you ask the genius, I've never bothered since I know how to do this.
    You should have no problems restoring from a backup if they give you a new phone.  However, it's probably safest to try and create a backup of your last phone backup before you restore it as a new device.   I suggest you refer to http://support.apple.com/kb/ht1414 for more information about that.
    I've had no problems with my new phone so far.
    I'll try to keep checking this thread if you have any other questions or need more clarification.
    Edit: I should say we never did figure out what exactly was wrong with my phone.  The only thing I can think of was that it got a lot hotter than the phone it replaced, and also the phone I just got yesterday to replace the malfunctioning one.  But otherwise they saw no problems with the hardware, but acknowledged it must have been the hardware since we tried everything else.  Also I would go with a list of all the things you tried with this phone, for your own reference and the genius's, especially if you're not confident in your tech skills Showing the genius that you've tried: different sim cards, updating the software, restoring it from a backup, and now restoring it as a new device, should convince them that you've done everything you could, and the only other answer is hardware problem.
    Also if you don't already have one, make a genius appointment ASAP.  Most stores are very busy and their appointments fill up fast.  I always suggest making an appointment as early as possible, hopefully before the retail store hours when they've only got techs there because they usually are less stressed and have a bit more time to spend with you.  The easiest way to make an appointment is to download the Apple Store app.  It detects the closest Apple store from you and makes it quite easy to schedule a genius.
    Message was edited by: deddinty

  • ITunes and Quicktime don't work on Windows 7 64-bit

    iTunes and Quicktime don't work on Windows 7 64-bit. I tried to uninstall and install the package according to Apple support article (http://support.apple.com/kb/HT1923) but still the same problem. I even tried to stop the Bonjour, it didn't help either. When I try to run either iTunes or Quicktime I get a Windows error message "iTunes has stopped working", with details like this:
    Problem signature:
      Problem Event Name:          BEX
      Application Name:          iTunes.exe
      Application Version:          10.3.1.55
      Application Timestamp:          4deec351
      Fault Module Name:          StackHash_0a9e
      Fault Module Version:          0.0.0.0
      Fault Module Timestamp:          00000000
      Exception Offset:          00000000
      Exception Code:          c0000005
      Exception Data:          00000008
      OS Version:          6.1.7601.2.1.0.768.3
      Locale ID:          1033
    Any suggestions?
    Thanks.
    Sergio

    Taken as a whole, the symptoms suggest that another application (other than QuickTime itself) has stashed old QuickTime componentry in your system files.
    So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
    First we'll need to change some view settings.
    In your Start menu, open Computer.
    In your Organise menu, select Folder Options.
    In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
    Click OK.
    Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
    Open the "Windows" folder.
    Open the "SysWOW64" folder.
    What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

  • After update to OS X 10.7.5 on my Mac Pro (2009) USB ports don't work at all after wake up from sleep mode; with 10.7.4 there was (nearly) any problem.

    hello,
    after update to OS X 10.7.5 on my Mac Pro (2009) USB ports don't work at all after wake up from sleep mode; with 10.7.4 there was (nearly) any problem.
    the used ports appear to be "killed"; the unused USB ports seem to work, but the Mac works in slow-motion.
    The only "solution" is to restart my Mac.
    - SMC-reset, PRAM-reset or repairing user rights had no positive effect; what is the solution - a bug-fix-update???

    I have a mac mini (A1283) with OS 10.7.4. Upon upgrading to 10.7.5 it did not start up again. Instead, the light was on and the hard drive did not start up. The light on the connected USB mouse was not lit.
    My solution:
    Cold start with Command-v pressed.
    This should start Verbose mode (see http://support.apple.com/kb/HT1492 ).
    What happened on my mac mini was that the grey startup screen with the Apple logo appeared for a long while before the login screen came.
    Maybe Cmd-v set open firmware params and fixed some corruption.
    Anyway: my mac mini works again.

  • HT1937 I can't get do this iCloud, I just do not get it! I looked at so many instructions to try and help me and nothing seems to work. All I want to do is copy and paste all my photo's and videos as I used to before the iphone updated to iOS. Can you hel

    I can't do this iCloud thing, I just do not get it! I looked at so many instructions to try and help me and nothing seems to work. All I want to do is copy and paste all my photo's and videos as I used to before the iphone updated to iOS. Can you help me? P
    I've tried looking for the devise in My computer but all it says is iCloud. I really want to find the DMIC folder and I don't know how!

    Emma Norton wrote:
    I've tried looking for the devise in My computer but all it says is iCloud.
    You should not see anything labeled iCloud in Windows Explorer.

  • InDesignCC Keyboard shortcuts, both default and customized, don't work, or work sporadically

    It seems like I'm not the only person having these problems, but I thought it was worthwhile to share my experience to see how many others are having the same issues.
    I have several customized quick keys set up in InDesignCC, along with the default keyset. Some appear to work more or less correctly, some--a good example is "Links/Edit Original", which I attempt to use fairly regularly--don't work at all. Even a default quick key like Save As (cmd + shift + S) doesn't work. All that happens when I try to save as, is the word InDesign in the menu bar flashes every time I hit the key combination. Weirder still, if I put my cursor in the menu, and show the file drop down, and THEN try the quick key, it works just fine. I haven't made any system changes or updates, and this is something that's only a problem with InDesignCC (though I have had some similar issues with IllustratorCC), all my CS6 applications work fine. I've even looked through my keyset to make sure that there weren't any conflicts that I was missing, and there weren't. Does anyone have any ideas on how to fix this, or is anyone else dealing with it themselves?

    This is a symptom of InDesign believing that the keyboard shortcut is allocated to a menuitem within the InDesign menu, most likely within the Services menu.
    Similar behavior is seen for Cmd-Shift-L, which is InDesign's shortcut for left alignment, but by default recent versions of Mac OS X assign it to Search With Google, though it should only work when text is selected. Sometimes the OS beats out InDesign and sometimes it doesn't. It's clearly a bug in how InDesign handles its keyboard shortcut interface with the OS as a result of Cocoaization, and I understand InDesign Engineering spent some time trying to make it work and did not succeed.
    Perhaps you can look in the Services menu for a clue, though its contents sometimes changes dynamically, so that may not work so well.
    (hrmm; I see others have covered the above while I was doing other things. oops.)
    With respect to Edit Original, are you aware that you can invoke that by option-doubleclicking? Not the same, but I find it more convenient.

  • Recent changes (v 31) have made a mess of the address box and addressing; address book entries are incorrectly entered and lists don't work.

    Not really a question. I've gone back to an earlier version of T-Bird because the address block format and addressing function in V31 is a total mess. When calling addresses from the address book, they are incorrectly entered. Lists simply don't work at all. V24 was pretty good so I've turned off auto updates.

    Thanks Bob for that very fast reply!
    But neither "Modifying hal configuration" nor "Using the Desktop Environment settings" (xfce) worked. So I tried the "I don't want this crap, how do I turn it off?" solution and well it works
    Maybe I turn it back on in a month or so.. but for now i'm fine with no hot plugging but a working keyboard...
    Thanks and Bye!
    smax
    Last edited by smaxer (2008-12-09 17:42:43)

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