C6-00 Qwerty Keypad

I received a black nokia c6 for xmas, and when i looked at the qwerty board on it in the bottom right of the pad, where the punctuation is present on any english pictures of the phone, there were foreign letters (A and O with dots above them). i shrugged this off, but when i came to type, the orange letters that would require the Fn key, some of them weren't working. i then realised that the keypads setting was that to the english pad shown on the picture, but my phone had a foreign keypad on it. an no matter what writing language i changed to when texting, the key input would not match the representation on some of the keys
When i went into the store it was gotten from, the person behind the desk had never seen anything like it, i compared it to one they had on display to show the problem, but reassured me that it was an apparent upgrade the phones had now had, but unfortunately had no others in stock to compare with, except the same black display one. they said to try searching for an update online that might sort it, but i don't believe there is anything to sort it but just a new keypad to go on it or new keypad programming
Is my phone just a freak accident or are others having the same problem???
and if anyone knows how i cud get this sorted out the best way, please let me know

Give it in Nokia care after taking backup of the data.

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Message Edited by psychomania on 03-Nov-2009 11:18 AM

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If you like my post kindly hit the Green Star Button on the left.
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<post moved to the "Droid & Droid 2" space from the "My Verizon" space for more exposure.>
Message was edited by: Verizon Moderator

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Factory Reset option 1
From the main screen, touch menu tab
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Greece Nokia X6 RM-559 v40.0.002

I agree with Vinimutta!!
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2) If I switch off the mobile and switch on again, the qwerty keypad alone works only for about two minutes or till I lock the keypad. That is also not of much use as there is not back button in the qwerty keypad.
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Good bye nokia. I am sure this will be the last nokia product i ever used.
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Seriously? Either they knew exactly what was wron with it, which would have made sense if they have had the same issue fixed quite a few times, or they were totally ignorant and unhelpful. Both possible.
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C6-00 Qwerty Keypad

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