C6-01 update fail and the phone is dead!

What can i do? The hard reset didind work! It is dead,totaly!
Solved!
Go to Solution.

Click on the link given below for instructions.
http://discussions.nokia.com/t5/Pool-of-Knowledge/Recovering-from-a-failed-firmware-update/td-p/3981...
Please mark the post as solution if it solves your problem.
Current Device - Nokia Lumia 1020/920

Similar Messages

  • I have an iPhone 6. I am signed in to iTunes with my Apple ID. I am updating apps and the phone keeps asking for my wife's Apple ID.

    I have an iPhone 6. I am signed in to iTunes with my Apple ID. I am updating apps and the phone keeps asking for my wife's Apple ID.

    How can I find which Apple ID was used to purchase each app? I am trying to find the answer but not having any luck. thanks!

  • I have PS5 extended and run windows 7 when trying to download updates it tells me that the update failed and the reason it failed was that my serial

       Ihave PS5 extended and run windows 7 when trying to download updates it tells me that the update failed and the reason it failed was that my serial is not valid

    Updates can be downloaded here:
    Adobe - Photoshop : For Windows
    If you are still having problems with your serial number you have to contact Adobe Customer Service. We are not to take care of serial number issues.
    Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
    Gene

  • Adobe Application Manager says Update Failed and the patch is not applicable for me. PLEASE HELP!

    As the title said, that's my dilemma. I have the OS X Yosemite update (worst mistake of my life) on the iMac. Photoshop CS6 was acting much slower and crashed a couple of times, so I tried to update it. However the Adobe Application Manager was uncooperative and said that the update failed. If there are any other things you need to know in order to fix the problem, tell me. Just please, please HELP ME.

    which update are you trying to install? What is the current version you have?
    Keeping Photoshop is Up-To-Date: http://adobe.ly/PS-Up-To-Date

  • Every iPhone update fails and send phone into recovery mode

    I'm getting extremely frustrated, and I know I'm not the only one after searching Google, that every time an update is released for the iPhone mine fails and goes into recovery mode then works the second time. It has happened on every release of iPhone software since owning a 3G and then the 3GS. My 2G never had the problem. Is there a cause and solution to the problem?

    I thought mine was sorted on the second attempt this time but it wasn't. It took 6 attempts!
    To get it working finally I done the following:
    Restarted the computer
    Made sure iTunes was updated to version 9
    Located the 3.1 install file and delete it - Located in users/yourusername/library/itunes/iphonesoftwareupdates on the mac - not sure on a pc
    Reopen iTunes and complete the restore and install. It had to redownload the update but worked this time round.
    Message was edited by: James G4

  • Tries updating iPhone 4S with iOS 6, update failed and now phone stuck on itunes logo

    So i tried updating my iPhone last night to ios 6. Soon after the update began, iTunes said an error occurred and the installation stopped. now my phone is stuck on the itunes logo with a usb plug under it. I have tried everything i know of. turning the phone on and off/trying the reset thing with the power/home button does nothing. plugging into the wall does nothing. when i plug the phone into my computer, the sound of a device being connected happens, but iTunes does not recognize a device. no message pops up about a device in recovery mode or anything. I uninstalled then reinstalled everything apple-related, did not fix the problem. I'm not overly tech-savvy, but if anyone has any suggestions, lemme know please. ive spent well over 5 hours trying to fix this thing to no avail

    OK i figured it out. you have to put it in DFU mode before itunes will recognize the phone.
    instructions: http://www.iclarified.com/entry/index.php?enid=1034

  • Updates failed and the laptop won't start up

    I started to download the Apple updates today and half way through the laptop just close down. It now won't start up again.
    It goes throught the Login window and sticks on the bluw screen with the cursor static in the top left corner.
    Can anybody help with a suggestion?

    Graham M.,
    In order to resolve your problem, please provide additional info.
    1) Were you on battery or AC power?
    2) Are you using dial-up, DSL, or Cable broadband?
    3) Are you connected to the Internet by Ethernet cable, Airpt. Extreme/Expr?
    4) What version of Panther .... 10.3.9?
    In the meantime, completely shut-down the PowerBook and disconnect the AC power and carefully remove the battery; unplug ALL power sources to any of the above (2) and (3).
    Wait about 20 minutes, then reinstall the battery and plug-in the AC line to the PB.
    a) Insert your Panther install disc #1
    b) Press the power button, while holding down the C key until the Install window appears.
    c) From the Apple Menu Bar select Disk Utility and run Repair Disk only. Do NOT Repair Permissions from the disc; it will be outdated.
    d) If RED text is displayed, run the Repair Disk a second time even if the repair was completed.
    e) After the second run, eject the Install disc and RESTART the PB from the Apple contextual menu.
    f) Using Disk Utility (from Applications/Utilities/Disk Utility) run Repair Permissions.
    If everything looks OK at this point and you have the above peripherals:
    reconnect power to any external modem ... wait 5 minutes, reconnect power to the Airport ... wait 5 minutes, reconnect any Ethernet cable.
    Assuming your good to go, update to 10.3.9 from the COMBO updater on the Apple Support Downloads web site and run Repair Permissions again.
    Consider installing a very good maintenance program like Macaroni.
    http://www.atomicbird.com/
    I hope all this helps; let us know.

  • While updating the software from 6.1.3 to 6.1.4 on iPhone 5, the power failed. iTunes had just finished the backup and was beginning the software update. Now the phone screen says to connect to iTunes but the phone is not recognised when plugged in.

    While updating the iPhone 5 software from 6.1.3 to 6.1.4, the power failed. iTunes had just finished the backup and was beginning the software update. Now the phone screen says to connect to iTunes but the phone is not recognised when plugged in. Using Windows 7 and phone not recognised by computer, let alone by iTunes.
    Any suggestions? Happy to take it off to the the Apple genius people but would prefer to get it running myself.
    Regards.

    Try this
    iOS: Device not recognized in iTunes for Windows

  • N73 UPDATE FAILED AND NOW THE PHONE IS DEAD

    I started the software update but when it was almost at the end the connection broke down and the phone it was turned off. Now it won't turn back on. What is to be done? Please help me!!!

    take your phone to the nearest nokia centre, as long as it is within warranty then they should be able to fix it or replace it, because as i beleive it is nokias fualt for creating insecure software that is unstable and should not even be made public if it kills phones.

  • HT4972 i cant update my iphone 3gs to a more newer ios? it says here error! and the phone flashes some connect to itunes.. an if i connct nothing happens.. help me.. the ipgone wont open . and work pls help me thank you!

    i cant update my iphone 3gs to a more newer ios? it says here error! and the phone flashes some connect to itunes.. an if i connct nothing happens.. help me.. the ipgone wont open . and work pls help me thank you!

    Hello AlexCornejo,
    Thanks for using Apple Support Communities.
    The screen you're seeing on your iPhone indicates it is in recovery mode.  Now since the device is not appearing in iTunes on your PC, first follow the steps in this article:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    After following those steps, you should be able to restore your iPhone.
    Take care,
    Alex H.

  • I plugged my iphone in to my laptop to update it and the computer shut down right at the end. My phone now has the itunes symbol and an arrow asking me to plug my phone into itunes (I assume the laptop). It's frozen like that even when switched off

    I plugged my iphone in to my laptop to update it and the computer shut down right at the end. My phone now has the itunes symbol and an arrow asking me to plug my phone into itunes (I assume the laptop). It's frozen like that even when switched off. If I plug the connection into the laptop it's not recognising it now. HELP!

    Hello there, xkatiex255.
    The following Knowledge Base article should provide the steps for you to resolve your issue:
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I updated my 4s to ios7 and the phone is now completly dead. I tried to restore it with the new itunes but it won't restore. If you can't get the download be glad! Anyone have any ideas other than going out and buying a new Samsung phone?

    I updated my 4s to ios7 and the phone is now completly dead. I tried to restore it with the new itunes but it won't restore. If you can't get the download be glad! Anyone have any ideas other than going out and buying a new Samsung phone? I don't really need a paper weight.

    No not jailbroken. After the update which took about 45 minutes. The phone went black. Dead. Wouldn't restart. Using the new itunes I tried to restore it. It went through the motions; the white Apple and progress bar appeared on the iphone screen. Then I got a message "Itunes has detected an iphone in recovery mode. You must restore this iphone before it can be used with itunes." Then the phone went completly dead again. I Repeated the process and got the same results. Is there another way to restore the phone if it's dead, besides itunes?

  • I got my ipod, and my wife, her iphone. I downloaded an app and use it in my itouch, but when my wife download it in her iphone, and the phone ask her to update it, it asks for my apple ID, but she has her own apple ID, how do we avoid this?

    I got my ipod, and my wife, her iphone. I downloaded an app and use it in my itouch, but when my wife download it in her iphone, and the phone ask her to update it, it asks for my apple ID, but she has her own apple ID, how do we avoid this?

    Hi peacemakerco,
    Thanks for visiting Apple Support Communities.
    You can use the steps in this article to sign in on the iPhone with the right Apple ID:
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/ht1311
    Best,
    Jeremy

  • HT4623 i was doing a software update downloading ios 6.1 and the phone froze half way through the download i tried to restart the phone by pressing the power button and the home button but its just a apple on the screen. what can i do to fix this??

    i was doing a software update downloading ios 6.1 and the phone froze half way through the download i tried to restart the phone by pressing the power button and the home button but its just a apple on the screen. what can i do to fix this??

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps..
    But... if the Device has been Modified... this will Not necessarily work.

  • HT201210 I had an update message on my phone and I clicked yes to update.  Now the phone has a picture of itunes and usb connection, but can't be used.

    I had an update message on my phone and I clicked yes to update.  Now the phone has a picture of itunes and usb connection, but can't be used.  itunes says I have to restore my phone, but will lose all the data.  Is there anything else I can do? I really don't want to lose all my pictures and other data.

    It's in recovery mode. There is nothing left on the phone at all. If you didn't back it up before you started, your data is gone.
    you have no choice but to restore at this point.

Maybe you are looking for

  • Waht is ticketing and some real time questions

    hi abapers could u plz help me 1. in support/maintenance what is ticketing and types of ticketing 2.  in supporting client directly send is issues to abapers or he send any others like TL, PL, PM . 3. is there any interface between client and develop

  • Can I set by default some Aperture settings?

    When I select Edge Sharpen it always appears by default the settings 50-33-66 I have two presets, one of them, the most I use I would like, if it were possible, to set it as default, so that when I open Edge Sharpen appear. Is it possible? Regards

  • Xv6800 wifi connected but pages do not load error?

    we just got verizon fios wifi in our house and my xv6800 phone is connected but pages dont want to load? ive also entered the code from the router? ive used wifi before with this phone and works perfect?

  • Connection for ericsson mobile to my powermac, anyone?

    hi, anyone out there, been trying to connect my sony ericsson mobile to my power mac. recently just installed an airport card, was wondering if i could connect via this gadget. please advise

  • Can't detect in printer device

    when i press ctrl+p in printer field my device can not detect... so please help me...