C6350 paper jam error on screen,no paper in machine,no pc connected, error will not clear

c6350 photosmart printer, paper jam indication that will not clear,no paper in path,no computer involved. cleaned optical paperpath sensor,checked actuation on mech. switch. Does anyone have any ideas or suggestions? Thanks, Larryt
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Hi,
I see... so if the carriage wud nmot move to the center or right side of the printer- try to unplug the printer and manually move the carriage... but if that step will not work.. you need to replace the printer becayse the unit is already defective...
Although I am working on behalf of HP, I am speaking for myself and not for HP.
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Message was edited by: Ben Alt.

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C6350 paper jam error on screen,no paper in machine,no pc connected, error will not clear

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