C655s5307 satelitte recovery disc problem

Hi, I'm new to the forum and have just purchased the above. I did alot of research and Toshiba seemed the best way to go. I tried to make my recovery discs 1st thing and the first disc had an error and the rest were okay. I then tried to load Kaspersky antivirus after using the norton uninstall to remove norton so I could install Kaspersky and Kaspersky said norton was still there even though I can find no traces of it anywhere so I could not install it. I called Toshiba and they helped me resore my laptop back to it's original state using f8. Norton was there as a free 30 day trial so I activated it and will remove and try to install Kaspersky later. Now I am trying to make my recovery discs again and when I went to my Toshiba and clicked on the recovery media creator it said the link was no good and did I want to delete it so I did. Now there is nothing to take me to the recovery media creator again. I was on the phone with Toshiba again for 20 minutes and the music quit playing and now one was there. Ant ideas how to create my recovery discs? Thanks, Mike

You might be better off just buying a set. Reading through posts here combined with my own experience, these disks aren't trust worthy. I've made recovery disks for my Gateways and Acer computers that worked great, but tried using the ones I made for this Toshiba Satellite computer yesterday, and it took five tries to get them to work - no problems burning them however.

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Hard drive replacement with recovery disc problems - Windows Troubleshooter Error 0x8E5E0247

I have a 2009 Satellite A505 laptop
64-bit Operating System with Windows 7 Home Premium, 4 gigs of RAM, and Intel Duo CPU, 2.20GHz
The original Toshiba 500 GB Hard drive finally gave up the ghost and I replaced it yesterday with a WD Scorpio Blue HD Model WDBABC500ANC-NRSN (SATA 8 MB :Mo Cache 5400 RPM)
Easy, straight forward replacement. No problems.
I got out my Recovery Discs which I created using the Toshiba recovery disc utility back in 2009. As I remember, at the time, the process of creating these discs was easy, and it was the first thing I did after registering my computer.
The process created 5 discs, which the last, number 5, is the Applications and Drivers. I have done this process before on other computers (Gateway and Toshiba) and it is usually pretty straight forward and problem free.
Not so this time, and have to wonder about the Toshiba Recovery Discs that were created! Why aren't these working correctly?
I followed the normal process to boot the new Hard Disc on the DVD Recovery Disc 1, and everything seemed to work normally. I followed every "next" prompt, and installed each new Disc 2, and 3 as prompted.
After Disc 3, it said it was finished, and then went throught the Toshiba unpacking and the Windows installation process with multiple re-starts and Window start ups. Again, everything seemed normal, except I wondered why I never received a prompt for Dsc 4 which was unused in the recovery process. Is that normal?
During the Toshiba automatic unpacking and installation process, where various drivers were being installed, Windows errors began returning that said something like this, "Windows requires a digitally Signed driver, and the driver is unavailalbe and could not be activated in Windows 7 . Programs relying on them may not work. "
The problem drivers included the Realtek RTL8191 SE Wireless Lan 802.11n PCWE, the Richo pcle memory stick, Realtek High Definition Audio, Video Controller, Richo PCLe SD/MMC Host Conroller. and a few others....
I did not touch the keybroad or intervere in anyway, and let the installation process proceed until everything was installed. I then went through the first Windows start up process where you set the region, time and create the USER ID, set the adminstrator rights and even got the Toshiba Registration prompt.
When finished, I noticed that the sound was not working, nor was the Wireless Network Connection, and when I attempted the usual Windows network Trouble Shooting process, it returned a Windows Error which said "A problem is preventing the troubleshooter from starting"
I then viewed the error details. They said...
Package ID: Unknown
Path: C:\windows\diagnostics\system\networking
Error Code: 0x8E5E0247
USER: mvh-PC\mvh
Context: Restricted
I then went to MS Windows 7 Troubleshooting forum on the internet using another computer.
I followed all the 'cmd' processes for "supposedly" solving these problems by running System File Checker [SFC] scan on the computer which was supposed to replace the missing or corrupt files.
Well, no joy. The issue presists.
After some problems accessing the CBS log, I was able to view it, and it provides no useful information as to why the errors where unable to be corrected.
I tried following everything on this MS How to Use File Checker document:
In my CBS file I got a lot of SQM "Failed to start" and "Failed to read" and "Failed to upload" and CSI "Repair results created"....
but did not get any "Cannot repair member file" type of messages to use the 'cmd'
takeown /f Path_And_File_Name function
I then started over. Rebooted the computer again, starting with Recovery Disc 1 and several hours later was back to the same problem. Geeze
I have checked all the various Device drivers that are shown as not working in the Device Manager. I have tried uninstalling them all, and then re-installing them both automatically during Windows 7 start up, and also from the Recovery Disc 5 which had the original drivers. Nothing works.
When I clicked on "Connect to the Internet" on the Windows Control Panel, I am returned a prompt that says "Windows did not detect any networking hardware" and so,even with a direct Ethernet connection to my cable modum, I was unable to download any Windows updates or new drivers to see if that fixes anything.
I am stumped.
Any suggestions out there? I don't want to waste a lot of money paying for more technical help for an aging laptob. If this is beyond a simple fix, then I think I will just go and buy a new cheap computer from Asus having wasted the ~$70 bucks for the hard drive for this one.
It shouldn't be this hard, should it?
I have considered buying new recovery discs directlly from Toshiba, but if the process that came with the computer can't create correct discs that work the first time, what promise do I have that another $29.95 won't just be a waste of money too?
Thanks for any helpful hints about what I may be missing or overlooking.
Regards
Marvin Van Horn
Solved!
Go to Solution.

Jerry...
I think we can close this one out as 95% solved. I did get the Intel (R) Rapid Storage Technology loaded after installing the Intel (R) Chipset Software Installation Utility. The instrustions were not the simpliest for the novice, and it took me a while to figure out if my system was running in RAID or ACHI mode. I decided that it was ACHI, so could proceed, even though I did NOT find this information in the Device Manager where they said I should have...
Also, it was a little confusing on the Intel site which file to download. I first did the zip file, (f6flpy-x64.zip) but could not figure how to execute it or put it on a disc, so downloaded the (iata_enu.exe) and hope it was the right one for a 64 bit system.
Anyway, I am now connected via Ethernet cable to my modem, and down loading 126 Windows Updates which should take a while.
My only other issue, that I am aware of is that I do not seem to have any Wireless Lan software, and even though I have added Lan drivers via the recovery Disc, they do not show up anywhere.. Will have to figure out what is going on here, and why it isn't working...
Maybe it is related to something in the Device Manager called
"Other Devices" Under that I have 4 items not working. They are listed like this...
Base System Drive,
Base System Drive (a duplicate?)
Network Controller
Video Controller.
I have tried uninstalling them, and allowing Windows to reinstall, but they still are not activated. Not sure what this is for, and how to update it, but will search some more on another forum thread for these issues. Maybe I will try again after all my Windows updates are done and see what happens.
Thanks again for your help. If you have any other insights on the Wireless issue, that would be great. It is turned on, but in the Windows tray, I only get the Ethenet Icon option, and it does not see or present wireless connection options like before. I am sure this is something simple.
cheers
mvh

Hp G60214EM recovery disc problems

WHEN TRYING TO CREATE RECOVERY DISCS USING THE hp RECOVERY MANAGER THE SYSTEM STATES THAT NO CD/DVD DEVICE IS PRESENTIN MACHINE AND SHUTS PROCESS DOWN. THE MACHINE DEFINATLEY HAS A WORKING DVD DEVICE INSTALED. ANY IDEAS?

Hi,
I would contact HP ( the telephone number can be found on the relevant link below ) and explain that the Recovery Media Creator is unable to create a viable set of Recovery Discs and request that they send you a free replacement set of discs.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

HP DV6 recovery disc require problem

Hi there, i just bought a hp dv6 laptop.
After i change my system locale, win7 restart.
But then it keep asking me insert my win7 disc.
As i just got my laptop, so i didint make any recovery disc yet.
Whatever i rest my laptop, i sitll cant fix this problem.
I try to press F11, but still ask me recovery disc.
What i can do? I cant get in to the windows7. Is anybody can help me?

Hi, Steve,

Problem creating Recovery Discs with HP Probook 4530s Notebook PC.

I have a HP ProBook 4530s Notebook computer my daughter gave me. It is 5 months out of warranty. I had to recover it using Recovery Manager and the recovery partition. The OS is W7 Home Premium 64 bit.
An HP support document says that I can create Windows 7 recovery discs using DVD-R media. It says to click Start, then All Programs, then Recovery Manager.
The problem is there is no Recovery Manager in All Programs. I want to create recovery discs instead of relying on the recovery partition.
I called HP and they had no explanation. I asked them if the instructions were wrong or were they right but for some reason Recovery Manager was missing from All Programs. All they could tell me is to recover it using the recovery partition by restarting the computer and then pushing F11 for the Recovery Manager. That works to recover the computer but NOT to create recovery discs.
Is there any way to create Recovery discs?

Hi
Not without the recovery manager, which is not included on every HP business notebook.
My HP Elitebook 6930p came with a recovery partition but no recovery disks, recovery manager program to make recovery disks.
And it cannot be downloaded.
If you live in the USA, call HP at this number, 1-800-334-5144 and order a set of recovery disks.
You will need to provide the model number and serial number to the customer support rep.
Since the notebook is out of warranty, there will be a charge of $10 for the set of recovery disks.

X301 - Problem creating Product Recovery Disc

Hello,
I recently purchased an X301 laptop and have been trying to create a product recovery disc but to no avail.
Shortly after I begin the process, I get a message saying "Drive is not ready or is busy performing another operation."
Can anyone please suggest what might be the problem?
The DVD burner is a Mat**bleep**a dvd-ram UJ-844 and I am using a SONY DVD+R DL disc.
Thanks.

machdeuce, welcome to the forum,
which OS do you have installed?
I have noticed that, using Vista, that the Vista "autoplay" function interferes with creating recovery discs. It sort of "takes over the drive". When required, insert the blank disc and click on the OK button before the Vista " autoplay has a chance to run. The autoplay dialogue field will come up and show the usual; copy files to disc etc., but you can then just close it without worry as the R&R has already received it's "orders" and will continue without problems.
Hope this helps
Andy ______________________________________
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Hello, I am trying to reinstall os x lion in my macbook pro mid 2012, from my recovery disc, and its imposible because every time I have problems to download de installer or something that is required to do that. what can I do?

hello, I am trying to reinstall os x lion in my macbook pro mid 2012, from my recovery disc, and its imposible because every time I have problems to download de installer or something that is required to do that. what can I do?

When you do get it downloaded, before you do anything else, save the Lion installer - make a copy and put it somewhere safe. you can then reuse, make a clean install and other things.
OS X Lion Install to Different Drive
How to create an OS X Lion installation disc MacFixIt
Migration Assistant Update for Mac OS X Snow Leopard
http://www.apple.com/support/lion/installrecovery/
Create an OS X Lion Install disc
http://reviews.cnet.com/8301-13727_7-20080989-263/how-to-create-an-os-x-lion-ins tallation-disc
How to clone your system:
http://macperformanceguide.com/Mac-HowToClone-backup.html
http://macperformanceguide.com/Mac-HowToClone.html
http://www.macupdate.com/app/mac/7032/carbon-copy-cloner
http://www.macperformanceguide.com/blog/2012/20120711_2-MacPro-internal-clone-ba ckup.html
Yes I strongly recommend making a clone you can boot from in addition to use TimeMachine.
Carbon Copy Cloner will also offer to copy and make a Recovery partition on the 2nd drive.

Bios Password Reset/ Ran Recovery Disc Still Problems Qosmio X505-Q870 win 7

My win password quit working , so I went to bios and set the same password several times till it let me back in to win. Now I have sign in before it boots Black screen with blue box says Enter Password HDD1 Tried to reset defualt in bios its still there I have tried to reset password in bios but dont have a reset password option. Ran recovery disc and still had junk files and reg erro's ect.. 1st how do I clean up the bios set up and 2nd do i need to reformat the hardrive and reinstall win with recovery disc? Any help would be appreciated !

Peter thanx for replying ! I ran the recovery disc but it did not clear out all files, I have 5 disc and recovery set up only used 3 the last ones 64 bit encryption and Apps & Drivers were not asked for, Were they needed for recovery? Should I wipe HD clean with some kind of disc cleaner software ? and run recovery again ? On the password yes my win password was not working went to bios and reset password 3 or 4 times and finally got in to win and my win password worked . I have a PC CMOS cleaner disc will that reset bios to default, I want to get the bios problem fixed before I run recover process again ! Again thanx for replying!

Having problems using window 8 recovery disc to install on new hard drive

My hard drive crashed bought a new ssd and installed it and tried to install using my recovery discs and get to 75% and get error message 0xe0ef000e. Have done hard drive test and shows passed. was wondering if it is possible to use recovery discs to install on new drive and any sugestions on what i am doing wrong

My hard drive crashed bought a new ssd and installed it and tried to install using my recovery discs and get to 75% and get error message 0xe0ef000e. Have done hard drive test and shows passed. was wondering if it is possible to use recovery discs to install on new drive and any sugestions on what i am doing wrong

M65-S9092 Problem Using Recovery Disc

When I used the Toshiba recovery discs 1 and 2 the screen has lines with hash marks and the recovery screen too. Then after the install the computer starts up and the windows logo screen has lines with hash marks too. Then the screen goes black with the cursor frozen on the screen. I tried F-8 on startup and tried to go into safe mode but get an error message that setup was not installed properly and do try set up again. I tried to reinstall windows several times and it always goes to the black screen after I'm done. The lines with hash marks won't go away either. Can anyone help me find out what is wrong?

Your internal temps are fine. Most computers are designed to withstand higher than 100 C, so you don't have much to worry about.
Though I am an HP employee, I am not here as a representative for them. I am here of my own accord to help those requesting it.
Please demonstrate any appreciation for help with a kudos!

Satellite U400 Impossible to create recovery DVD with Recovery disc creator

Hi,
I have a Satellite U400 (few years old), and I never created the recovery DVD.
Now I want to do it, but for some reasons, when I launch Toshiba recovery disc creator, nothing happens...
The partition with the recovery files is there, as well as the folder HDDRecovery. I did add some files to this partition, could this be the problem ?
Thanks for your help.

It is big problem now if the Toshiba tool cannot find the files.
How it works you can read on http://forums.computers.toshiba-europe.com/forums/thread.jspa?messageID=140985
Check it out please.
What you can try now is to check if HDD recovery installation will start - http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm but Im afraid the same problem will occurs again.
To be honest you should install Win7 32bit on this small Satellite notebook. It works perfectly. Forget original Vista OS, Win7 works better.

(Resolved) Windows 8 - Recovery Discs Do Not Work With New Hard Drive

Update:
I decided to buy drive cloaning software. I cloned my drive, that resolved the problem of installing the OS on the new drive. Too bad neither HP's Restore disc's or this support fourm could help with this issue.
Origional Post:
Product Name: HP Pavilion G4-2235DX
Product Number: C3Q50UAR#ABA
BIOS: Insyde F.26, 2/21/2013
Processor: AMD A6-4400M APU w/ Radeon HD Graphics, 2700 Mhz, 2 Core(s)
BIOS Mode: UEFI
SMBIOS Version: 2.7
RAM: 12GB
Operating System: Windows 8 - 64bit (6.2.9200 Build 9200)
Situation: I purchased this computer new as a refurbished model from a retail store. I created system restore discs after initial setup using the HP Recovery Media Creation Utility. This system has a 500 GB hard drive. I purchased a Western Digital 1 TB hard drive to upgrade the drive in this notebook. After swaping out the drives and trying to load the recovery onto the new 1TB hard drive in the same computer, an HP dialogue so states "This PC is not supported by the System Recovery Discs. You will not be able to continue to recover this system with these discs." It gives a code (doesn't call it an error code) 0110-C3150UQ43#ABA underneath and only option is okay, the system reboots and follows the same pattern again and again.
I have upgraded drives in the past on Vista and 7 the same way using self created HP recovery discs with no issue, I do know what i'm doing. I've seen discussion mentioning BIOS issues and other such problems. I did try updating the BIOS to the one on the HP Support page (2013-03-01 , Version:F.26, 7.76M) and the recovery discs still will not work. I found the CyberLink Recovery Discs Utility thread, however this solution/software has no support for Windows 8. I have tried to run the utility and it fails, tried with compatiabity and it failed. Why is this happening and what can be done to resolve this problem?
I tried using chat support but it won't let me get through to anyone, claiming my warranty is expired. I just bought this computer 3 days ago and was assured a 90 day warranty.
Please help, Thanks.

Hey Joe907,
Thanks so much for posting your experience and using the Forum. I came across this thread in my research for another thread. The information you provided helped me confirm my suspicions.
I wanted to mention to you, if you want, you can have this post marked as solved by hitting Reply to your original message and just post your update:
Update:
I decided to buy drive cloaning software. I cloned my drive, that resolved the problem of installing the OS on the new drive. Too bad neither HP's Restore disc's or this support fourm could help with this issue.
in the Reply and click Post. Then you'll have an "Accept as Solution" button on your second post. Click that "Accept as Solution" button on your second post and the thread will be marked as solved. By being marked as Solved, the thread will be much higher in Google search results and it will more likely to help others. Not sure if you're concerned about it, but you'll also get the credit for authoring a solution.
Also, I wanted to apologize for the customer service issues you had. I hope that everything is working well with the computer now. Of course, if it's not, let me know. I'll be glad to help in any way I can.
Information on the warranty:
Refurbished computers are often erroneously marked as out of warranty, but it is simple to fix, and a phone representative could have corrected that for you. All computers' warranty start dates begin on the day they leave the factory. HP knows that there will be a period where the computer will sit on a shelf (for days or months) at the retailer. With refurbished computers, their 90-day warranties begin on the day they are refurbished. HP has no way of knowing what date the customer will buy the computer so the warranty start date stays the same until the customer registers the computer providing the date of purchase for the warranty system to be updated. If the registration process fails for some reason (rare, but it happens), phone technical support has a process they can initiate to have the warranty corrected. They only need a copy of the receipt showing the date of purchase.
I hope this information helps! Please let me know if you have any questions and thanks again for you post!

HP Recovery Discs - Unofficial Install Guide Rev A

I was so frustrated by the responses by the support people on this forum that I finally Googled " HP Recovery Discs stop at 12 %". The flood gates opened. This problem had existed for well over a year and a half. The support people involved in helping me were well aware of this specific problem and it affected many HP desktops and laptops. They had provided me with some of the tools needed to get these discs to work, but I still feel that they provided me with more misleading info than good. I hope people can read this guide and use it. Please add to it and correct it, if needed. Here goes. Download "Partition Wizard", it's a free program you will have to burn to a CD. If you don't know how to burn .iso files, you'll have to learn. Use it to write zeros to the whole drive. Then create a NTFS Partition and format it. You'll have to hit the "Apply" button after each command. Be aware you will lose all of your data on this hard drive. Next you'll have to download the "Cyberlink Recovery Discs Utility" (HP sp44645). This utility is needed to setup your hard drive to accept the Recovery Discs, some believe this creates a HP tattoo on the drive. Running sp44645 as administrator creates another bootable disc. Boot it and let it run until you see the green check mark. Remove the disc and power down. Without the disc in the drive, power back up and let it go until it fails to find a boot source. Install your first HP Recovery Disc and power down and power back up. Follow the on screen prompts and answers any questions. After removing the second DVD, it will probably get stuck at the 12% mark. This is common and could go on for 16 hours, yes 16 hours. Mine took around 8 to continue and it still takes a long time after that. It will ask for the " Drivers and Apps" disc which I didn't install. When it completed, I found that that drive still had everything exactly like a fresh out of the factory machine. All on the bloatware and junk that most people delete was still there. I'm not sure if the third disc would update all the stuff I was trying to get rid of or what it was for. Anyway, for me it wasn't needed. The Windows 7 OS and all of the device drivers were intact. Next, I did a "Minimal Recovery) from the Recovery Partition. This did get rid of most of the junk, but I still had to delete all of the HP Mediasmart software. I find my own software is better and faster than any solutions they provide. I'll leave that up to you. I hope this helps a few people and HP gets off their butts and admits they have a problem with these discs. If you still need more help Google " HP Recovery Discs 12 %", one thread stretches 11 pages and is wear I draw most of this onfo from. These are the real people that deserve the credit for this guide, I just felt it was needed. Good Luck.

You don't have to format it after zeroing, the sp44645 will get recovery working since it was specifically made to solve the new/blank hard drive issue.
I was so frustrated by the responses by the support people on this forum
We are all volunteers here, users just like you, sorry you did not get good advice, this issue had me baffled for a while, it cropped up all of a sudden for many users, sometimes we suggest things that don't work in hopes of finding a solution.

Recovery disc does not work for Satellite A100-197

I am working on a A100-197 that would not boot into ordinary Windows but was able to boot into Safe mode.
I used MSConfig to turn off everything at startup and all non-MS services. No good.
I used system restore. No good.
I scanned for viruses, rootkits etc. None found. No good.
I copied data to another hard drive using safe mode with networking and inserted the recovery DVD.
Went through unpacking and got message telling me to remove DVD - did this and system appeared to freeze.
Hit the exit button and it rebooted but Windows froze (the moving blobs stopped moving). Tried safe mode
but got a message saying that the system installation did not finish.
Tried the recovery again but this time I left the unpacking screen at 100% overnight to see if
it did anything. It didn't. Clicked exit and got the same as above.
Formatted HDD in partition magic and tried again. No good.
Created 5GB FAT32 partition and copied DVD files to FAT32 partition. Tried to run the unpacking program
from DOS. It refused to run in DOS mode.
I'm thinking of linking the hdd to another machine and running RecoUnpack.exe from a working PC to
unpack the image files onto the laptop HDD, but this is crazy - the recovery disc is supposed to recover the
system. What else can I try?

Thanks Dennis. I was starting to think similar things myself.
There was a program installed called Daemon Tools which uses
SCSI Pass Through Direct (SPTD) layer. My analysis suggested this was the rogue
program but I followed all the uninstall procedures and couldn't seem to solve the problem.
I don't suppose (and I've never had anything like this before) that it could have fouled up
something in the hardware layer? I tried resetting the BIOS to default settings. Maybe I should
flash the BIOS? Could it have altered any other ROM on the laptop? Is there other ROM on
the laptop?
I hate software that ruins computers! Why can't people just use their b***** machines for sensible
things?

How to write a recovery disc in my hp probook 4530s?

i have baught this probook 4530s from Dubai.. and i didnt know how to write a recovery disc in dvds...?
So plz help me?
or should i get the recovery dvds from hp office?

zalakpatel wrote:
i have baught this probook 4530s from Dubai.. and i didnt know how to write a recovery disc in dvds...?
So plz help me?
or should i get the recovery dvds from hp office?
Hi,
Please select option(s) from this link to create a set of Recovery disc for your machine.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

C655s5307 satelitte recovery disc problem

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