C7-00 Symbian anna updating query

I want to upload to symbian anna. I saw that via NSU, the update is of 290 MB but at software updater over the air, i.e, from mobile, its just 26MB! Is there any difference between the two updates? Why is there such a huge difference in size between two same update?
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If I remember, the difference is that via NSU the firmware gets updated as a whole, but via OTA it's updated over the top of existing firmware or it's added to what already exists in the phone. Similar to the difference between upgrading from say from an older version of Microsoft windows to a newer version vs a fresh install of a new version

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Symbian Anna update 1/2 failed to install

The story so far. I did the first round Anna update (around 27 mb i think) OTA cos my Ovi Suite never able to update firmware on my n8 since trying to update it to PR 1.2, and I did try reinstalling, redownload, reboot PC, reg clean, ccleaner to fix the Suite but it still do not update my firmware at all. But that's another story.
So I installed the 1st round, n8 rebooted to white screen, rebooted into homesceen with Midnight theme. SW update then shows 4 more items: Anna update 1/2, 2/2, Store and Social. The 1/2 was showing around 20++ mb. So I selected all 4 and update. Halfway through the installing process of 1/2 update (note the download part of 1/2 was very fast), I did plug in the power pin, cos the installation process was damn slow for 1/2. I did not notice wheher it finised installing cos later i checked it was already on 2/2 (downloaded and installing). It then went to the last two items and installed ok.
Rebooted device, but SW update still showed Anna update 1/2 available (the only one left) and the download size is now 7166 kb. I proceed to update it, it failes with error but no error codes or any message what was the error about. I tried again and again, with fresh reboots, still failes. What gives?
Even more, split screen not here. I did the uninstalling Swype, activating qwerty mode in portrait, still no split screen. I do not have any Betalabs apps.
My Quickoffice & Reader is not here anymore (the app manager not showing them too). Heck I bought the full ver of Quickoffice 6 last time. Wat a waste of my money now that ver 7 is out!!
Anyone knows how to delete the "dowloaded cache" of SW updates? I want to force SW update to redownload this 1/2 item to try fix this issue.
Thanks for listening and please help. Cheers!!
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I got the same problem since this morning on both my N8 & just found out solution on a previous update error similar to this & completed the update on one of the N8. Re-trying on another one.
Working Solution for failed update was found on Flashism's website quoted & "touched up" per below:
Big thanks to user “Unick” on Nokia Support Forums, who posted a working solution to the problem, and there are couple of successful installs reported from the solution.
I just deleted folder E:\Private\20019119\. After that I ran SW update on the phone & it restarted download of Symbian Anna Update 1/2 & 2/2 as well as Social, they finished updates successfully.
To delete the mentioned folder, follow these simple steps:
• Connect your Nokia N8/C7 in Mass Storage mode to PC via USB cable
• Locate and delete folder named “20019119″ under \Private folder of Mass Storage
• Unplug the device from PC, and retry again. It should work.
However, I still got no popup split keyboard after completing the updates & restarted the phone.

Symbian Anna update 1/2 not available

Hi,
I have just updated my phone (N8 Hungarian T-Mobile version) to Symbian Anna but the update package 1/2 is not available. Could anyone help? Thanks.
Some details
First I tried to update many times using Ovi Suite but it failed during the backup phase (service not available message) - finally I updated using Nokia Software Updater and the update to Anna was completed successfully.
I went to check the additional update packages but only Update package 2/2, Ovi Store update and Social update were available. All installed successfully. Update package 1/2 was missing from the list of available updates!
As expected, without update package 1/2 the PDF Reader and QuickOffice are not available.
I checked many times yet again but 1/2 still not available. Is there a way I can install update package 1/2?
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Symbian Anna update package 1/2 appeared today as an available update and installed successfully. This issue is solved. Thanks.

C7 symbian anna update questions

So there seems to be a lot of problems with the anna-update and lots of bugs. i sit worth the risk?
is it possible to downgrade again?
and will all my apps still be in place and function?
will I have to redo all my settings and personalisations? like all the folders and files. all saved games etc etc...
I have the c7-00 with latest symbian ^3 now and im pretty pleased with it.
so.. worth it?

Exactly! A software update is always great. The main problems caused are due to certain apps that are installed in your phone which conflict with the new features.Best way to update is to hard reset your phone and then update.And also always install those apps that are compatible with your phone. Some apps are not compatible with your phone, but they run as normal and like to cause problems in the long run or when you update your software.
In Love With My C6-01:Now running on Nokia Belle!

Problems with C7 symbian Anna updating

Please answer immediatly!!
I have a C7 with Symbian Anna
Today I update the software with Ovi Suite but on 3th phase, the Cell doesn't restart
Pleaseeee help me!!
How can I resolve the problem?

If I remember, the difference is that via NSU the firmware gets updated as a whole, but via OTA it's updated over the top of existing firmware or it's added to what already exists in the phone. Similar to the difference between upgrading from say from an older version of Microsoft windows to a newer version vs a fresh install of a new version

Availability of symbian Anna update for symbian 3 ...

I would like to know when will the update of symbian Anna be available to download for the symbian 3 devices

Hello @sasmie93,
Nokia won't give any precise dates beforehand but it's commonly
waited to be here in coming autumn.
-vvaino
#SwitchToLumia

Camerea error after Symbian ANNA Update

I recently updated my C7's software to ANNA, after that its front camera is not working it says"Unexpected error occured", and says to try restarting the camera and if that does not work, the Phone. I've done both, but invain.
Whats the problem, does anybody else got any similar problem?
NOKIA please give a fix for this bug.....
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aaaaaaaaaaaa now I try to remove micro SD and camera stop working...this is redicilous, so what can I do. Sorry for my english.

Can't update my N8 to Symbian Anna

Hi,
I purchased my phone from a friend. It was previously used in Switzerland with Swisscom, now used in France with Bouygues telecom. Unfortunately, I can't get symbian anna update. I tried via OTA, OVI suite (latest version), Nokia PC suite, wifi... but it nevert shows anything.
I contacted Nokia, they suggested that I reset the phone with original parameters, what I did but update is still not available.
Can someone please help me? Thank you.
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It simply means that the phone's product code is not yet eligible for updating due to certain reasons like a branded unit, or country variant.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

Missing features in Symbian Anna (Is it only me? o...

I installed the Symbian Anna Update which was released yesterday (18th August 2011) and got trough the update process despite the difficulties the Software Updater in my phone caused. After the update I noticed some features are missing:
(Not Adobe reader or Quickoffice, they were available after the update.)
1. The animated pop-up notification that I got when I connected to the internet is missing in Symbian anna. (It's really annoying because I can't actually see what access point my phone is using unless I look harder.)
2. The Games folder is missing (The Icon with the game controller on it)
3. No wallpaper in the Default "Midnight" Themes.
4. Homescreen Rotation is a bit jumpy. (The operators name doesn't appear with the rotation animation. It jumps in)
If anyone encountered any of these problems, please let me know. If you have a solution I'd really appreciate it. Or if these things are normal. Well I'll wait for a future software update from Nokia.
I have a Nokia C7-00, I tried reinstalling the Software update and Soft-Resetting but non of it worked. Just so you know.
Thanks,
Lasiru.

Hi,
Seems that you have downloaded an old version of OWB. The new version is 9.2, not 9.0.2 and it is as far as I know only available as a standalone download.
The version of Developer Suite currently on OTN is more than a year old.

Does Nokia Co have a solution to E7 Symbian Anna P...

This will be my last complaint to write about my Nokia E7 and its problems associated with Symbian Anna update.
I have intalled all the 2 updates but my OVI store does not work, I cannot install applications that I bought when I had symbian^3 firmware and don't want to go into details again.
My Question to Nokia company is: Do you have a solution to our complaints about symbian anna or not? If you have it what is it not suggestions as you have been giving us. If you don't have a solution can you please release the downgrade to Symbian 3 firmware so that we go back but be happy using the phone as almost everybody in the world is complaining about symbian anna and it seems you are not listening..
Give us a solution or will sale my lovely Nokia E7 phone after two weeks from today

Having your phone re-flashed will resolve the issue, that's what I've had to do, and all is well now !
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

C7 browser quits automatically After Anna update

The browser quits automatically After the following,
1)HERE AND NOW
2)ADOBE updates And upgrade
3)QUICKOFFICE updates And upgrade
4)DICTIONARY download more languages
anyone has any idea of why it happens And any solutions?

sdaadil wrote:
Hello friends,
I have a Nokia C7. Although some minor issues were their, my phone had been working fine since I bought it. However, last month I got the Latest Symbian Anna update on my phone. After that, my phone's wifi has stopped working completely. It does not even detect any wlan connections that are available.
Also, there are problems with the phone's music player which keeps hanging after short instances.
I have reinstalled the os once but that did not help at all.
I would surely be very glad if someone could help me solve my phone's wifi problem.
Thank you.
Reset the C7. Dial *#7370# reformat, you'll lose all data. Make a backup first and restore without the settings.
‡Thank you for hitting the Blue/Green Star button‡
N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

C7 symbian Anna 2/2 again...

Today my phone showed me two new updates: the Symbian Anna service pack and Symbian Anna 2/2. This is strange because I updated my phone to SA a month ago or so and it seemed to me that both parts were installed at that time. Does my phone show this update in error or is it a legitimate update that I should install?

anna service pack is a new additional update for symbian anna, when i updated mine with the service pack, my phone operate well and faster, no hanging. But the anna 2 of 2, may be u did not update it earlier after the symbian anna update. So i would advice u to do the update.
posted from my nokia x2

Quick office 7 pro, google maps and symbian anna u...

i am not able to install Quick office pro 7 after symbian anna update i am getting error "update error".
For google maps i am able to install, when i click the icon it doesnt open...
Solved!
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Phonehacker was right, should have done the hard reset first: here's the instructions i got from Quickoffice staff
On some devices the installation issue can be resolved with hard reset.
If you are willing to proceed a hard reset, here are the instructions:
1. Back up your phone memory as Nokia recommends at www.Nokia.com.
2. Reset your phone to factory default: At the main screen, enter *#7370# – The default lock code is 12345. This will restore the device to its original state, removing all user data, contacts,and third-party applications you may have installed.
3. Install Quickoffice 7.
Please reboot (turn off/on) your device when you complete the installation.
Verify that Quickoffice works by seeing if you can create a new document. To do this, open Quickoffice and select New Document.
You can also verify the version of Quickoffice that is installed by opening Quickoffice, selecting Options > About or Options > Help > About.
Once we know that Quickoffice 7 is working correctly, then please do these steps:
6. Restore the phone memory.
7. Reboot your device.
This did work for me just don't forget to backup everything!

SymTorrent crashing on N8 since Anna update

Hi,
Since I have applied the Anna update SymTorrent is now crashing and doesn't work anymore.
It opens, lets me select the torrent file, searches for any previously downloaded files for this torrent, the torrent is shown as paused, then SymTorrent just disappears.
Not sure if related, but as per this article http://www.n8fanclub.com/2011/08/symbian-anna-update-36-points-generic.html I have reinstalled the 3 QT applications and deleted any temp sisx files, hs made no difference.
Help please?
Thanks, Arron
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@benmarlowe6380
Pretty certain I tried installing version that worked for me with PR1.2 and after un-installing using version in this link http://amorg.aut.bme.hu/projects/symtorrent
May not have rebooted device in between so will try again and report back. One step further today, but not an application for which have much use:
Happy to have helped forum with a Support Ratio = 42.5

Symbian anna on nokia c7

I just updated my nokia c7 to symbian anna, update completed successfuly, but now my quick office, adobe reader both are gone, i am unable to open any doc or pdf file on phone, secondary camera is not working. there are neither any new wallpapers nor any themes as claimed by nokia. ovi store is the same as older version, nokia maps is same, there are some improvements but the loses are bigger, unexpected from a company like nokia.

I have an ERROR CODE: 12017
in ovi suite when updating software tp anna .. this msg appears suddenly:
"There was a problem. Please restart Ovi Suite and try again ...etc."
PLEASE HELP ME ?!!!!!!!!!!!!!!!!!!!!!!!!1
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C7-00 Symbian anna updating query

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