C7 ovi social crash

Hi, I have updated my ovi social to 1.3 when I try to access it crashes but it works fine on my brother phone we both have c7 and the same firmware and software version please help.

You won't enjoy Nokia Social on your C7 so much until your device gets updated to Nokia belle. So be patient - the update is coming soon.
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Problem in N8 Ovi social widget

Hi,
I am using my N8 for over two weeks now. When i use ovi social network widget to access my facebook account, many images do not load. It is shown as image broken/blocked symbol (like the one we see on some emails when images are blocked when veiwing on desktop).
Please suggest.
Maddy
Solved!
Go to Solution.

Hi, when you open social widget, select "Options" and then last one in list "Udate service". It will check for updates and you get message "your service has been updated"
After you get this message you can add or log-in to your FB account.
By the way since when are you facing this problem? is your handset new (1-2 weeks), if so you need to update your phone probably for software updates PR1.1 or atleast social (latest version 1.2.163.).
Hope this helps you,
BR,
Maddy.

Ovi Maps crashes continuously on N8

Phone:
PR1.2
Custom version 014.002.269.03
Product code 059C8T6
Type RM-596
Ovi Maps 3.06_11wk10_b01_tb9.2_com
Map version 0.2.42.122
I have a newly bought N8. Each time I start Ovi Maps it crashes after around 0.5-5 minutes. No other applications are launched in parallel. I have tried to play switching on and off different positioning methods - it does not help. All the same, it crashes with any combination I have tried. Even if I switch off all the methods except built-in GPS, it crashes. I have restored the factory settings and reinstalled the OS. Before installing some applications, I have tried to start Ovi Maps - it crashes all the same.
It crashes in a strange way. It first freezes. Then in around 10 seconds the screen goes dark, then fully white and then the phone restarts. But it does not restart from the very beginning, as it does when you switch the phone off and switch it again (it shakes, then it asks SIM pin, then lock code). Instead, after Ovi Maps crash and the white screen, it shows the white screen with "nokia" on it (no pin codes are asked), then comes the desktop screen, no applications are running at this point yet, it does not react on the touch screen, no connection to the cell network. Then it starts to revive, connects to the GSM network, starts to react on the toch screen, on the button, refreshes the desktop, etc. It runs further as usual.
The questions are:
1) Is it a hardware or software problem?
2) If it is a known software problem, is a remedy going to be included in the coming updates of the OS and or Ovi Maps?
3) Are there some workarounds to have Ovi Maps in some form/regime running stable on my phone? Ovi Maps was really a decisive argument to buy the phone and now it turns out to be absolutely not usable...
4) Would downgrading of Ovi Maps help? If yes, how can I get the version 3.04 of Ovi Maps for N8? Or could it be that some other distribution of Ovi Maps 3.06 is more stable? How could I get it?

aspergerguy, thanks a lot for your comments!
“I notice that you are using Ovi Maps 3.06_11wk10_b01_tb9.2_com which is not pre-installed in PR1.2 (v3.06 11wk07 b01) so you must have updated at some point after resetting device. Did you try setting up pre-installed version following prompts before updating this application?”
I cannot say for sure, it was a month ago. Probably, I did. As experiment, I would try v3.06 11wk07 b01, if I knew, where I could get it. Ovi Shop offers only the version I have installed on my phone.
Anyway, I believe, it will not help. I have tried other applications (e.g., Sport Tracker), where positioning is in use, they crash the same way as Ovi Maps. The crashes are not related specifically to Ovi Maps. I believe, it is a system issue with positioning.
“If you go to Menu > Settings > Application settings > Positioning > Positioning server > Positioning server use - is it set to Auto. in home network?”
It was “always ask”, but I have changed it to “auto”. It does not help, the phone crashes as before.
“Did you try OVI Maps application whilst in USA (was it on TMO) before going to Germany?”
Yes, I did. It was with US at&t sim card and some German one. No difference, it was crashing the same way. It was also crashing without any sim card.
“There is obviously an issue with the Assisted GPS positioning method which unfortunately since OVI Maps v3.06 wants to make a lot more connections ( no you can't revert to v3.04 once vPR1.2 installed).”
There might be an issue with Assisted GPS, but it is far from being the only one. The telephone crashes if I have only the internal GPS switched on, the Assisted GPS and the network methods are switched off. It crashes all the same.
“As an experiment go to Menu > Settings > Application settings > Positioning server > Server settings - is just supl.nokia.com listed or anything else as well? - if nothing else go to Options > New server - add supl.google.com (if another network server @ 2 remove it). Whilst pinging this server as experiment is no issue there is no authorisation for continual use by Nokia device(s).”
This part I did not quite understand. I have included the second server in the settings, but how can I ping from the telephone? Should I install a ping application for that?
With the second server the telephone crashes as before. No changes.
“With regard to wired headset included you really do need to press it in hard until it "clicks".”
Great, thanks! Now it is working! One has to push it really hard…

Ovi Social 1.3.143 "Service is not available"

Hi,
I had some issues (the phone kept on rebooting) with my N8, got it replaced from Nokia Care. But now, in the replaced phone, I am unable to use Ovi Social. It gives the error "Service is not available". Social version is 1.3.143. Is there any fix for this?
Thanks,
Jinesh
Solved!
Go to Solution.

I found that there is a simple workaroud. Just uninstall the application then go to SW update and reinstall. After that try to re-launch the application and it's all fine. At least it worked for me.
Good luck!

N8 Ovi Social widget unable to connect to facebook...

Earlier I had trouble in viewing images and icons on facebook while using ovi social widget.
When to solve this issue i tried re-installing widget, it worked once and could connect to facebook. But now it is showing error Unable to connect gateway, try later.
However it is possible to log in to facebook using web browser, which means my facebook account is ok as well as no problem on service provider's side too.
Please provide solution.

It seems the server is down forever. I am not able to configure Social on my Nokia N8. Someone told to configure Ovi email. I did it.. but there I am getting error Service currently unavailable. I tried to find the reason I got to know that it requires Nokia Messaging service enabled. I have no idea how to configure Nokia messaging service. I am also not sure why does Facebook and Twitter configuration requires Nokia messaging service!... Can some one help?

N8 Ovi Social doesn't Work

I am searching this website now for the hole weekend and still haven't find a solution.
I trie to connect the OVI social Network. When the programs says: select community, there isn't any provider like facebook or twitter available. Please help me out here...
thx
Maarten

Are you able to 'Add' one? There is an option to add a new social network and from this option, I am offered a choice of Facebook or Twitter.
Nokia N8 on O2-UK
Firmware 022.014

OVI Suite Crashes on Calendar or Task Selection

I have a 2330 Classic. I am running it with OVI Suite on Windows XP. My Outlook version is 2003. Bluetooth connection WIDCOMM version 5.5.0.3200
I am unable to even select sync with Outlook under
Tools|Options|Calendar & Tasks or
Tools|Options|Notes.
It doesn't matter what connections are made, OVI Suite Crashes immediately if I touch either of those selections above:-
When Outlook is running
When Outlook is NOT Running
When Signed in to OVI.com
When NOT Signed in to OVI.com
When the Phone is connected
When the Phone is NOT connected
When Bluetooth is ON
When Bluetooth is OFF
Surely this must be something wrong with the OVI SUITE Software ??? I'm sure it worked under some previous version of OVI Suite, I wish I hadn't updated it.
is there some access to old versions of OVI Suite that might work?
Error txt file is attached
Someone help please? The Contact Us on the Nokia website just goes round and round in circles, I am not impressed. There appears to be many, many complaints re: Outlook Sync?
Attachments:
Error Log File.xml ‏107 KB

mobile_cracker wrote:
Hi,
There is a new version of NOS available for download i.e 3.0.0.290 with improved features and many bug fixes please update or you can download from www.nokia.com/ovisuite
Hopefully the new version doesnt report any crash for you.
Cheers
V 3.0.0.290 was perfectly working for me till yesterday. Today it crashes as soon as Photos are selected...Rest works OK..There is no problem while syncing the photos though...

Ovi suite crash after resume from hypernation

Hi,
Nokia Ovi suite 2.1 final on Windows 7 with Nokia E75 connected via bluetooth and the PC connected to WiFi network.
Ovi suite crashes after I resume my laptop from hypernation, but only sometimes. It may be connected with a internet connection not always being available immediately after resume.
Regards,

Could you please provide more information on this?
A. Device details ( type *#0000#)
B. System Information details ( Help About- Ovi Suite- System Information )
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Ovi Suite crashes when setting up sync with Outloo...

Nokia c6-00 brand new.
Ovi Suite 2.2.0.245 - downloaded and installed today
Windows XP SP3
Outlook 2003 SP3
WHen I go in to Tools > Options then select Contacts and select Microsoft Outlook, Ovi Suite crashes.
Please advise what the solution is to this. There is the first Nokia phone so there has been no other Nokia software installed on this PC before.

Hey,
When i chckd, i can't c any new update I chcked using Software updates of Nokia Ovi Suite, it was not there, then i uninstalled existing one and re-installed new version frm www.nokia.com/ovisuite, i m unable to c any new version? Wht r v missing?
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

OVI Suite crashes when connected e71 on bluetooth ...

Hi,
I'm using OVI Suite 2.1.1.1 on windows Vista and a Nokia e71-3 400.21.013.
If my e71 is connected over bluetooth and I move out of range and back in, ovi Suite crashes with the following error. http://twitpic.com/1qtb4l
Crash Dump in textual format:
Problem Event Name: APPCRASH
Problem Event Name: APPCRASH
Application Name: NokiaOVISuite.exe
Application Version: 2.1.1.1
Application Timestamp: 4b857b2b
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e03821
Exception Code: c0000420
Exception Offset: 000afaf8
OS Version: 6.0.6002.2.2.0.256.6
Local ID: 3081
Additional Information 1: ab3d
Additional Information 2: 9a1ad9a8a2f7b6c4eb46309f1b433c26
Additional Information 3: 3817
Additional Information 4: 6021944cbd0ff759eesf56e975e24b88
Problem Event Name: APPCRASH
Application Name: NokiaOVISuite.exe
Application Version: 2.1.1.1
Application Timestamp: 4b857b2b
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e03821
Exception Code: c0000420
Exception Offset: 000afaf8
OS Version: 6.0.6002.2.2.0.256.6
Local ID: 3081
Additional Information 1: ab3d
Additional Information 2: 9a1ad9a8a2f7b6c4eb46309f1b433c26
Additional Information 3: 3817
Additional Information 4: 6021944cbd0ff759eesf56e975e24b88
Attachments:
ovicrash.jpg ‏60 KB

Hi,
I'm using OVI Suite 2.1.1.1 on windows Vista and a Nokia e71-3 400.21.013.
If my e71 is connected over bluetooth and I move out of range and back in, ovi Suite crashes with the following error. http://twitpic.com/1qtb4l
Crash Dump in textual format:
Problem Event Name: APPCRASH
Problem Event Name: APPCRASH
Application Name: NokiaOVISuite.exe
Application Version: 2.1.1.1
Application Timestamp: 4b857b2b
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e03821
Exception Code: c0000420
Exception Offset: 000afaf8
OS Version: 6.0.6002.2.2.0.256.6
Local ID: 3081
Additional Information 1: ab3d
Additional Information 2: 9a1ad9a8a2f7b6c4eb46309f1b433c26
Additional Information 3: 3817
Additional Information 4: 6021944cbd0ff759eesf56e975e24b88
Problem Event Name: APPCRASH
Application Name: NokiaOVISuite.exe
Application Version: 2.1.1.1
Application Timestamp: 4b857b2b
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e03821
Exception Code: c0000420
Exception Offset: 000afaf8
OS Version: 6.0.6002.2.2.0.256.6
Local ID: 3081
Additional Information 1: ab3d
Additional Information 2: 9a1ad9a8a2f7b6c4eb46309f1b433c26
Additional Information 3: 3817
Additional Information 4: 6021944cbd0ff759eesf56e975e24b88
Attachments:
ovicrash.jpg ‏60 KB

Nokia E71x - OVI Suite crashes if logged in to OVI...

I have a problem with Nokia OVI suite. I recently tried to set up contacts on OVI.com so it would sync with my phone to a web contacts package.
If I have OVI suite connected to my OVI account, and the 'Sync with your Nokia account in Ovi.com' option selected, OVI suite crashes. It works fine if I do not attempt to sync my contacts with OVI.com
Any suggestions?
Thanks

I have a problem with Nokia OVI suite. I recently tried to set up contacts on OVI.com so it would sync with my phone to a web contacts package.
If I have OVI suite connected to my OVI account, and the 'Sync with your Nokia account in Ovi.com' option selected, OVI suite crashes. It works fine if I do not attempt to sync my contacts with OVI.com
Any suggestions?
Thanks

OVI Suite crashes when I want to sync contacts

I turned on the option to synchronize with my NOKIA account in ovi.com. and after that my ovi suite crashes everytime when i want to sync contacts..there is a photo as a proof.
i have the lastest version of OVI SUITE 3.0 and lastest software update for my nokia n95 8gb..i have last updated windows 7 OS..and i dont know where is a problem??
i tried to repair sync, restart my computer and phone..but problem is still there
plz help me!
Attachments:
Untitled.jpg ‏106 KB

I'm afraid I have the same problem, repeatedly. I got an e-mail from Nokia suggesting that I un-install and re-install Ovi, including hidden files. And then I managed to re-snychronize with Outlook, but once, and once only. And now Ovi crashes when I try to synch with my Nokia, AND when I try to sync Ovi with Outlook. It's infuriating to see that this problem is not being properly addressed by Nokia. But encouraging to realize that I'm not alone, not just an idiot who can't work it out for myself!

Ovi Suite crashed and my 6210 won't turn on

Hello everybody,
I have a nokia 6210 navigator (rm-367) and Ovi Suite 2.1.1.1 on Windows 7. Yesterday I connected my phone via USB, and I intended to update my phone since it had been slow lately. There were no updates available, so I chose to reinstall the latest version. The software was downloaded, and a few seconds after the installation started, Ovi Suite crashed, delivering a not responding blah blah message. My phone doesn't work anymore since the process was not complete. When I turn it on all I see is a black screen and 3-4 seconds later phone turns off. It's not about the battery. I've tried hard reset (by pressing on/off + 3+ * + green keys together). Nothing would help. Any suggestions?
Thanks

Try opening the case and see if the power button contact is properly aligned. Once the case is open, inspect for bulging or leaking capacitors.
You can also run
Disk Utility
   1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
   2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
      Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
   3. Click the First Aid tab.
   4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
   5. Select your Mac OS X volume.
   6. Click Repair. Disk Utility checks and repairs the disk.
Then reboot and repair perm issions.

Ovi suite crashes when opening the "Photos" Panel

Whenever i try to open the "Photos" Panel Ovi Suite crashes. I'm thinking it may have to do with it trying to index all of my videos, so i removed the "My Videos" folder from the watchlist, but it still crashes. I think maybe i need to delete it's cache, but have no idea how.
This is the crash report from Windows:
Problem Event Name:   APPCRASH
Application Name:   NokiaOviSuite.exe
Application Version:   2.2.0.245
Application Timestamp:   4c2da5db
Fault Module Name:   NokiaH264HPMPDecTFilter.dll
Fault Module Version:   1.0.4.0
Fault Module Timestamp:   4c062e83
Exception Code:   c0000005
Exception Offset:   00001b85
OS Version:   6.1.7600.2.0.0.256.1
Locale ID:   13322
Additional Information 1:   0a9e
Additional Information 2:   0a9e372d3b4ad19135b953a78882e789
Additional Information 3:   0a9e
Additional Information 4:   0a9e372d3b4ad19135b953a78882e789

Hi kuroyume
Thank you for your post.
Could you please provide more information regarding this issue.
SYSTEM INFORMATION: Help about Ovi Suite-System Information- Copy and paste.
CRASH LOG FILES
Windows XP
- On application crash, you'll see the dialog asking whether you want to Debug or Close. Don't do either. Closing the dialog destroys the dump file before you have a chance to copy it.
- Click the "For more information about this error, click here" link in the crash dialog, and copy the "Error signature" contents. The relevant content can be selected with mouse, and copied. Paste the text to the notepad.
- Find the minidump file (probably C:\Documents and Settings\%username%\Local Settings\Temp\???.DMP) . If there are multiple .DMP files, check the modification time the find the one that was created at the same time the application crashed.
- Start Task Manager and kill process "dwwin.exe", the dump file is locked by this process.
-The dump file can now be copied.
Windows Vista and Windows 7
- On application crash, you'll see the dialog suggesting "Check online for a solution and close the program" AND "close the
program". Do not click either yet! Leave that pop up open.
- Open TaskManager (e.g. press CTRL-SHIFT-ESC simultaniously).
- Find NokiaOviSuite.exe from the processes list in TaskManager.
- Right click NokiaOviSuite.exe and select Create Dump File.
- When the dump is ready, a dialog opens and tells where the dump was stored.
- Also expand the crash popup dialog window's "View problem details" and copy the contents to this case.
- After you have got the needed data press "Check online for a solution and close the program" in the crash dialog.
NOTE: If the crash dump is huge in size then follow the steps provided here.
Here is the step by step instructions to send files on Ovi.
1. Log into Ovi.com
2. Click on files
3. Type in your username and password
For a user who has not set up files on ovi on his computer, it will give an option to download the file connector.
4. Click Download and install the file connector.
5. Then you will find the Sign in to Ovi Files icon in the desktop.
6. Close the browser and then click on Sign in to Ovi Files icon from desktop.
7. It will connect to ovi.com again. Login with username and password.
8. Left pane shows the directory like the windows explorer.
9. Anytime file status will show the respective file/folder
10. Select the file which you want to send and then right click the file and select the option send.
11. Type the email address [email protected] , mention your forum user name and link in the mail content
12. Select the epiration date and then add comments if any.
13. Then select the option to store in anytime file.
The email receipient will receive an email with a link to download the file.

N8 + Ovi/Social + Facebook photo upload

Does the Social/Ovi app compress the picture before sending it to Facebook? The quality doesn't seem very good once the photo has been uploaded to FB.
Edit:
Tested out by sending the same photo by e-mail. It seems like the Social/Ovi application compresses the hell out of the pictures before sending. That should be fixed as the photos look **bleep** when uploaded to Facebook via the app!

Heh, these are just the types of things that really irritate me. What is the point of sticking a great camera on the phone if the the software then ruins the photo when you want to share it? :-D
Shared to FB via Ovi: http://img252.imageshack.us/img252/402/sentovi.jpg
Shared to FB via email: http://img690.imageshack.us/img690/2447/sentemail.jpg

C7 ovi social crash

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