C7180 printer refusing NEW yellow ink, message freezing screen. Please help!
Have Photosmart C7180 All-in-One. Have replaced yellow ink twice, (returning to store thinking the lot was bad), but the machine won't accept it. At the same time I replaced two other colors with no problem. This is just in the yellow. Message shown is - "The following ink cartridge appears to be missing or damaged." I know it is not missing and don't believe it is damaged because of the two changes. This message has frozen my screen and I can't copy, print, fax or anything. I am desperate to get this problem fixed as I need the machine for business. I put the just about empty cartridge back in to print something quickly and it worked but that cartridge is empty now. I do have the correct replacement ink cartridge. Please help! Thank you.
Hi
I'm having the same problem with my L7680 I've been looking through this form and it seems there are a lot of people with similar all in ones having the same problem cleanig, new ink twice resets etc don't seem to help.
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