C7180 Win8.1 Download does not install

I have just upgraded from Windows 8 to Windows 8.1.
I have downloaded and run the Windows 8.1 software and drivers for my C7180 All-In-One.
The files are extracted and I'm presented with the Installer Window.  When I click on "Install" I see a brief image of a CD spinning - then nothing.  The software and drivers do not seem to install.
I have unistalled my previous Windows 8 software - this does not help.
Everything I try seems to take me round the same loop of downloading what appears to be the same file.  I'm stuck.
Please help - running out of hair!
This question was solved.
View Solution.

Hi,
Follow the steps below and check if that resolve the issue:
1. First be sure to disable any running security software on your PC, If you have Mcafee software apen it. from the Virus and Spyware Protection section click on Schedule and run scans. Click on Real time scanning and then on Turn Off. select till I restart the PC and confirm by clicking the Turn Off button otherwise follow your security software documentation.
Now try reinstalling the HP Software and check if the installation goes as expected.
If the issue persists continue following the next steps below:
2. Open the run dialog by clicking both the Windows key and the R key on your keyboard. Type %windir% and click on OK.
3. Type hpoins*.dat into the top search bar, if there are any results rename the extention into old instead of dat. (e.g. hpoins1.old)
4. Type hpwins*.dat into the top search bar, if there are any results rename the extention into old instead of dat. (e.g. hpwins1.old)
5. Launch the Run dialog by clicking both the Windows key and the R key on your keyboard. Type MSIEXEC /UNREGISTER into the Run dialog and click on OK.
6. Launch the Run dialog by clicking both the Windows key and the R key on your keyboard. Type MSIEXEC /REGSERVER into the Run dialog and click on OK.
7. Run the installation file and check for any difference.
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Similar Messages

  • CS3 download does not install and doc refers me to blank web page

    I have downloaded both files to re-install CS3 on my mac.  None of the .DMG doanloads have an installer
    that works.  The "Setup" file either reports "insufficient resources" or "contact Adobe."  Attempts to read the
    documentation simply results in a google screen.

    for cs3 design standard:
    ADBESTPPCS3_WWE.dmg is 2.1gb
    and
    STPPCS3_Cont_WWE.dmg 242mb
    download from the below link:
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.5 (win), 5.5 (mac) | 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Lens profile downloader does not install profile into LR5

    I am trying to install a lens profile for a Canon 400mm 5.6 L lens into LR5. I am using the lens profile downloader 1.0.1 this did install this lens profile to my LR 4 version. It appears to install this lens profile into LR5. However when I look in the lens profile area of LR5, the Canon 400mm 5.6 L profile does not show up. I am running win7 64 bit.

    Do not copy your profiles to two different places.  User-created/downloaded profiles will be ignored in the Adobe-application locations and you don't need to duplicate the Adobe-supplied profiles under the Users folder.  This ignoring of user-supplied profiles in the Adobe app folders started some time during the LR4 series.
    On Windows 7/8 the following folders are used:
    Adobe-supplied lens profiles for Lightroom go under the LR-version\Resources folders:
    C:\Program Files\Adobe\Adobe Photoshop Lightroom X.X\Resources\LensProfiles\1.0
    C:\Program Files (x86)\Adobe\Adobe Photoshop Lightroom X.X\Resources\LensProfiles\1.0 (for 32-bit LR on a 64-bit system)
    Adobe-supplied lens profiles for the Camera Raw plug-in used by PS and PSE and PRE go under a ProgramData location:
    C:\ProgramData\Adobe\CameraRaw\LensProfiles\1.0
    User-supplied profiles either created or downloaded go under the Users location and are seen by both Lightroom and the Camera Raw plug-in:
    C:\Users\yourusername\AppData\Roaming\Adobe\CameraRaw\LensProfiles\1.0\Downloaded
    where the Downloaded folder seems to hold all the ones I have download for various camea makes and models, and I don't have to seperate them individually by camera manufacturer although it probably doesn't hurt if you have quite a few of them.

  • My creative cloud desktop downloader does not install

    Hi
    The desktop downloader had an update, that I ran 3 days ago.
    it downloads, but then after i allow it to make changes, it quits with an error and no further information.
    I have trdied several times over the last few days
    thanks

    Hi jumpsuitart,
    Please let us know your Operating system and exact error message at the time of failure.
    Also, Please share the PDApp.log from the below location :-
    • Windows XP: \Documents and Settings\[username]\Local Settings\Temp
    • Windows Vista and Windows 7: \Users\[username]\AppData\Local\Temp
    • Mac OS: Users/~/Library/Logs
    Note :- DO NOT PASTE THE LOG HERE RATHER PUT IT ON PASTEBIN.COM AND SHARE THE LINK HERE.
    Thanks,
    Manish Sharma

  • TS1702 The App, QR Reader W/Ad Remover! Does not install, YES, I followed the FAQ info!

    Noprmally, I click on the App, pay for it (If it's not Free!) and click 'install' and it does!  Not this one I even reset the iPhone 5, Because I just purchased it and had EVERYTHING backed up, and still.  "QR Reader" does not install OR work when I click on the Icon!

         It is an up-date.  I clicked to install and watched the other app updates install just fine and I have installed several other updates since then, the  QRReader just stares back at me and does not load!  I tried to erase it from iTines and the iPhone and then install again.  The QRReader Updates do not install!  The App does not work, the download does not install and this is making my Galaxy S3 look pretty good right now!  It is on my iPhone and not installing, period!

  • Server 3 downloaded but does not install. HTTPS proxy error

    Hi all,
    Thanks for looking into my problem.
    I had a running OSX Mountain Lion with working OSX server 2.2.
    I upgraded to Mavericks (works fine) and server app 2.2 showed does not work. That is normal.
    I purchased the new server 3 app (i.e. OSX server for Mavericks) and it downloaded fine.
    But when I click the server app icon and the dialogue for installation starts it does not continue to install.
    The first question in continue, the server app then shows the license, after acceptance it starts a dialogue
    "To configure OSX server on this Mac an administrator account is required. Please enter your password"
    Upon entering the correct username and password a cryptic message appears:
    "An error occurred while communicating with the secure Web-Proxy-Server. (HTTPS)"
    (Or something like that: this was translated from German dialogues)
    I cannot find any feedback what this is about. The server 3 app ends then and the server software does not install or configure the OSX server to get it operational again.
    My Question:
    What is wrong or am I doing wrong?
    How can I fix this?
    Some more data:
    The original OSX server installation was an open domain server.
    Upon checking the DNS name as described in http://support.apple.com/kb/HT5300, the scutil --get HostName resolves the correct machine name (FQDN) but the host command does not resolve the correct DNS entry.
    I am really stuck on this.
    Can anybody please help?
    Any help is greatly appreciated.
    Many thanks already

    Hi all,
    I read that one should disable the SSL on a OSX server with Open Domain, prior to installing server 3. To double check: where is that configuration option hidden? How can I do this after upgrading the OSX client to Mavericks?
    Seems I have not done that prior to upgrading OSX from mountain lion to mavericks. Now server 2.2 is disabled and I cannot access the server and installing server 3 app does not work.
    Some details:
    As described in http://support.apple.com/kb/HT5300
    (start snip)
    OS X Server: Steps to take before upgrading or migrating the Open Directory database
    Disable SSL
    If you have SSL enabled, disable it before upgrading.
    (end snip)

  • It downloads version 4.1 - but does not install it and always shows this as Firefox 4.0 - Yahoo edition. Moreover the tabs open when I close firefox do not open when I start next.

    Question
    It downloads version 4.1 - but does not install it and always shows this as Firefox 4.0 - Yahoo edition. Moreover the tabs open when I close firefox do not open when I start next. edit
    Details

    Download the official version of Firefox 4.0.1 here: <br />
    http://www.mozilla.com/en-US/firefox/
    Then un-install that Yahoo branded version and install the official version.

  • Mavericks downloads but does not install

    Trying to update mavericks.  It downloads but does not install.  Any suggestions?

    Can you find an icon like this in Applications?
    What happens if you open it?

  • I download the 3.2 update from 3.1, but it does not install. I am using system 7 with an iMac quad core, which works fine, but it won't update.I don't know what to do

    I can't upgrade from 3.1 to 3.2 Bootcamp, despite multiple attempts to download. it seems to download but the upgrade does not install and I don't know where to look to make it install. Any suggestions?

    You are in Windows; you already have inserted your OS X DVD and run SETUP and installled Boot Camp 3.0.x (shows in Windows control panel: Programs and Features.
    Start => Apple Software Update (also in Windows) will download and install updates as well.

  • Windows 10 downloads but does not install...

    windows 10 downloads but does not install on my  Stream 13-c010nr (OS 8.1). Says I need 5 GB more before it can install. Should I factory reset? Any suggestions?

    If you can run the recovery, it should free up enough space although in this thread, it did not.  It might also help to download the Windows 10 ISO file and run it from a USB.  You do not have to run any updates to Windows 8.1 if you do that, you can upgrade right after restoring to the factory configuration.

  • Satellte C870 (PSC8EE) - Display driver for Win8 does not install anything

    Hi,
    I have a Satellite C870 bought in october last year.
    I upgrade it from Windows 7 to Windows 8 a first time just before Christmas and worked fine.
    (Some small issues suchas Bios upgrade needed before installing the display driver but all worked well)
    Few days ago I had a system crash and the HDD died.
    Send out the Sateite for HDD replacement and got it back with Windows 7
    Started last evening installation back to window 8 64.
    But the display driver from Toshiba site does not install anything ? Not even catalyst....
    Just get the request to confirm if I want to install the product and then nothing...
    Tried both drivers proposed from 19/02 and 26/02 but with the same result....
    Tried to install the driver directly from AMD ad got a message my card was not supported
    Tried Windows 7 driver from Toshiba site for my machine and got the same message....
    Graphic card is an AMD 75610M
    And of course I have admin access, and also tried to launch the Setup files in admin mode.
    And other drivers install normally (Lan Drivers, Wifi Drivers, Tempro, Eco mode etc)
    Thanks for your Help

    Thanks for your kind answer ....
    I had unfortunatly tried this option already before posting...
    Should have been more explicit in my post....
    *I have a solution working right now as I finally achieved to install Drive 13.1 from AMD site.*
    Even though I had to proceed with a manual installation.
    Sill consider a pitty the file from Toshiba is not working.

  • Acrobat Pro 7.0 does not install on Windows 7, how can I get a version that does?

    I recently downloaded and tried installing the non-activation version of Adobe Acrobat Pro 7.0 on my Windows 7 PC.  After researching the installation error I read some posts that Acrobat 7.0 does not install on Windows 7.  What are my options?

    AA 7 will install, but it will not run very cleanly. A lot of things require workarounds. However, it is strongly recommended that you upgrade to AA XI for use on Win7 or Win8. AA 7 is not fully compatible and playing with workarounds is not a great use model. Looks like the price just came down also. You will have to purchase the full version. The upgrade version requires at least AA 9.

  • I have PIXMA MG5320 and I am running Win 8. Software cd does not install. I want to scan, but havin

    I have PIXMA MG5320  and I am running Win 8. Software cd does not install. I want to scan, but having trouble.
    I insert USB stick into USB port on the printer.
    I select SCAn and then select USB.  I select  " <i>" key. I do not find any data on the USB stick.
    What gives?
    I cannot install the software  on Windows 8

    Hi jvandal,
    The CD that came with the PIXMA MG5320 does not include Windows 8 drivers and softare, so you would have to download the drivers and software from our website.  Use the following steps to download the drivers and software:
    Go to Canon's Support & Drivers website at:
    http://www.usa.canon.com/cusa/support/consumer
    Enter your model name into the Model Name field, then click GO.
    Select your operating system in the Select Operating System and Select OS Version dropdown lists, respectively.
    Expand the Drivers section by clicking the red triangle.
    Click on the file named MG5300 Mini Master Setup.
    After reading the details and disclaimer, click 'I Agree Begin Download' and save the file to your computer.
    Once the download is complete, double-click the file from its download location to begin the installation.
    Once complete, click the I Decline Go Back to return to the download page.
    Expand the Software section by clicking the red triangle.
    Click on the file named MP Navigator EX Ver 5.0.0.
    After reading the details and disclaimer, click 'I Agree Begin Download' and save the file to your computer.
    Once the download is complete, double-click the file from its download location to begin the installation.
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

  • The current iTunes 10.5 upgrade does not install on Windows 7 and indicates a faulty install package (error 2324). Advice or details on the release date for a proper fix?

    The current iTunes 10.5 upgrade does not install on Windows 7 and indicates a faulty install package (error 2324). Advice or details on the release date for a proper fix? I'm not able to roll back to the prior version, so I'm stuck in limbo.

    There have been a number of problems with installing the latest iTunes on Windows 7 64-bit machines during the last couple of weeks.  You might want to do a search on that topic and see if anyone has a solution.  There have been various versions of the problem but a lot related to errors in the download package or failure to download.

  • Skype 7.2.0.103 Does not install

    I kept getting a message to update Skype but when I tried, it told me I could not remove an old version and crashes. However and this is a method I have posted before. and I have now had to use again. 
    First I download the msi file direct, not sure if Skype alows it, because the download section says off limits, however this link will get you the MSI File
    http://download.skype.com/msi/SkypeSetup_7.2.0.103.msi
    And then you download the MSI extractor, free called lessmsi-v1.2.0 and extract the file to a folder. 
    Then you go to your program files and rename the Skype directory Skype Bak (just in case)
    In the extracted folder you find the phone directory and copy it to your programs Skype directory, and delete everything in it except the cab file and the Skype.exe
    And then your Skype exe will work with the latest version of Skype, no install failures. 
    If you're confident it is all happy, delete, or backup your Skype Bak folder

    Latest download upgrade still does not install,
    tells me older version 7.3 could not be removed, that is because I only had 7.2 and was trying to install 7.3 
    So back to the above instructions and use this link http://download.skype.com/msi/SkypeSetup_7.3.0.101.msi
    And you can install Skype upgrade.

Maybe you are looking for