C7250 All in one Wireless radio not working

I have a C7250 All in one printer that suddenly the wireless stopped working. I ran the wireless test and it says the radio is on but the radio fails. The wireless LED is on, any suggestion on what could be the problem?

Shut off the printer. Hold the # and 6 keys while and a for a few seconds after turning it back on.
If that does not work, it is toast. You could plug it into your router with an Ethernet cable and it would have the same functionality and still work with wirelessly connected computers.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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Error message on my HP Photosmart C7280 All-in-One 'Wireless Radio not Working'

error message on my HP Photosmart C7280 All-in-One 'Wireless Radio not Working' My broadband is BT Infinity with a very strong signal throughout the house and my operating system is Windows XP. My printer will not connect wirelessly to my network, what can I do with respect to the error message 'Wireless Radio not Working'

Hello @GeoffH777 ,
Perfect! You are very welcome, I am very happy to hear the reset helped!
If you have a quick moment, please scroll back to my last message here and click the "Accepted Solution" button, so others can find our thread if they happen to run into the same issue.
Greatly appreciated, have a wonderful day!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Officejet Pro 8500 A909g (all in one) wireless radio not functioning

Ran network test report and received an Error message: Officejet Pro 8500 A909g (all in one) wireless radio not functioning.
the menu screen says its on and the blue light is on, but no connection.
Appears to be a hardware problem, any ideas.
Thanks

Hello Minabird4
Welcome to the HP Forums, I hope you enjoy your experience!
I understand that your wireless radio is not working on your HP Officejet 8500. This could be a hardware issue if the wireless card has failed completely, but I would like you to try the HP Support document: Performing a Partial Reset of the All-in-One. If resetting the printer as the document gets you to do does not fix the issue, it would be recommended that you contacted HP technical support for repair options.
US support link to contact options for laptops purchased in the US.
http://h10025.www1.hp.com/ewfrf/wc/contacthp?cc=us&lc=en
Outside of US support link to contact options for laptops purchased outside the US.
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
I would like to thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

C7289 All in one- wireless printing not working

It looks like all connected for wireless printing, however, nohing will print! Please help

Print a Wireless Network Test from the front of the printer (Setup > Network area). Does the printer have a valid IP address (not 0.0.0.0 or 169.254.x.x)?
Tell me about your network - router brand/model, encryption type (WEP, WPA, etc) and ISP type (DSL, Cable, etc).
What operating system?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

HP Officejet 6500 all-in-one wireless - Will not Scan

Hi, I noticed after installing Snow Leopard Mac OS X x10.6 and updating HP printer drivers, scanning feature using HP Scan Pro does not work on my HP OfficeJet 6500 All-in-one Wireless E709n. Below is the exception it generates:
========
Process: HP Scan Pro [213]
Path: /Applications/Hewlett-Packard/HP Scan Pro.app/Contents/MacOS/HP Scan Pro
Identifier: com.hp.scanpro
Version: ??? (7.5.0)
Code Type: X86 (Native)
Parent Process: launchd [94]
Date/Time: 2009-09-13 11:54:41.167 -0700
OS Version: Mac OS X 10.6.1 (10B504)
Report Version: 6
Interval Since Last Report: 934 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 415 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: D81FBBAF-F3CE-4A2D-8440-72B353E56072
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.hp.XorbScan 0x170c5add Orblite_CallException::lookup(_OrbliteCallInfo const&) + 11
1 com.hp.XorbScan 0x1705f7f3 Orblite_CallException::lookup_or_add(_OrbliteCallInfo&) + 19
2 com.hp.XorbScan 0x1705f89f Orblite_CallException::exception(_OrbliteCallInfo&, OrbliteExceptionBase const&, Orblite::Ownership) + 17
3 com.hp.XorbScan 0x1708b038 IIOPTransport::Request::exception(_OrbliteExceptionBase&) + 36
4 com.hp.XorbScan 0x1709054e IIOP_Transport::Client::ThreadMap::invalidate() + 58
5 com.hp.XorbScan 0x1709062c IIOP_Transport::Client::invalidate() + 156
6 com.hp.XorbScan 0x17090e56 IIOP_BindingInfo::~_IIOPBindingInfo() + 86
7 com.hp.XorbScan 0x17090f01 IIOP_BindingInfo::delref() + 29
8 com.hp.XorbScan 0x1708c9fc IIOP_Profile::~_IIOPProfile() + 42
9 com.hp.XorbScan 0x17054ebf IOPProfileBase::unreference() + 59
10 com.hp.XorbScan 0x170cda90 AFJCListNode<_IOP_Profile>::~AFJCListNode() + 38
11 com.hp.XorbScan 0x170cddf0 AFJCList<_IOP_Profile>::remove_start(_IOPProfile*) + 158
12 com.hp.XorbScan 0x170cde35 AFJCList<_IOP_Profile>::~AFJCList() + 43
13 com.hp.XorbScan 0x17053392 IOP_IOR::~_IOPIOR() + 548
14 com.hp.XorbScan 0x17053417 IOPIOR::unreference() + 65
15 com.hp.XorbScan 0x1706df0d Orblite_Object::~_OrbliteObject() + 41
16 com.hp.XorbScan 0x1707ef5e HPL_Object::~_HPLObject() + 54
17 com.hp.XorbScan 0x17096929 OrbliteScan::Release() + 53
18 com.hp.XorbScan 0x170b03bd SmXJustExecuteIt(kSmXService, void (*)(kSmXServiceCategory, kSmXService, __CFDictionary const*), __CFDictionary const*&) + 2787
19 com.hp.hpio.SmartX 0x170148a5 ScanServiceProvider::SmXJustExecuteIt(kSmXServiceCategory, kSmXService, void (*)(kSmXServiceCategory, kSmXService, __CFDictionary const*), __CFDictionary const*&) + 281
20 com.hp.hpio.SmartX 0x1701081b SmXJustExecuteIt + 221
21 com.hp.HPAiOScan 0x16fdb262 SmScanCloseSession(void*) + 50 (SmartXScanInterface.cpp:59)
22 com.hp.HPAiOScan 0x16fd7779 CTulipScanInterface::CloseScannerSession(unsigned long, unsigned long*) + 31 (Tulip2SMARTMapping.cp:141)
23 com.hp.scanpro 0x0004309b ScannerAccess::Close() + 103
24 com.hp.scanpro 0x000430e1 ScannerAccess::~ScannerAccess() + 17
25 com.hp.scanpro 0x000de56f CEdna::closeDriver() + 489
26 com.hp.scanpro 0x000bceee TScannerModelEdna::~TScannerModelEdna() + 70
27 com.hp.scanpro 0x00053f60 TimageModel::~TimageModel() + 136
28 com.hp.scanpro 0x00046d0e cImageModel::~cImageModel() + 1124
29 com.hp.scanpro 0x000368a1 CMagLev::~CMagLev() + 87
30 com.hp.scanpro 0x00002f4b MLInterface::ReleaseMagLev() + 25
31 com.hp.scanpro 0x000100a7 -[ScanControl Shutdown] + 113
32 com.hp.scanpro 0x00023604 -[Controller applicationWillTerminate:] + 540
33 com.apple.Foundation 0x97c1b2fc nsnotecallback + 345
34 com.apple.CoreFoundation 0x98cd0c29 __CFXNotificationPost + 905
35 com.apple.CoreFoundation 0x98cd065a _CFXNotificationPostNotification + 186
36 com.apple.Foundation 0x97c10120 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
37 com.apple.Foundation 0x97c1d4fd -[NSNotificationCenter postNotificationName:object:] + 56
38 com.apple.AppKit 0x92601e1f -[NSApplication terminate:] + 713
39 com.hp.scanpro 0x00023723 -[Controller windowShouldClose:] + 61
40 com.apple.AppKit 0x925fad18 -[NSWindow _document:shouldClose:contextInfo:] + 149
41 com.apple.AppKit 0x925fac77 -[NSWindow __close] + 241
42 com.apple.AppKit 0x925fab77 -[NSWindow _close:] + 171
43 com.apple.AppKit 0x9240814a -[NSApplication sendAction:to:from:] + 112
44 com.apple.AppKit 0x924e7891 -[NSControl sendAction:to:] + 108
45 com.apple.AppKit 0x924e333e -[NSCell _sendActionFrom:] + 169
46 com.apple.AppKit 0x924e2639 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1808
47 com.apple.AppKit 0x92537915 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 524
48 com.apple.AppKit 0x924e108f -[NSControl mouseDown:] + 812
49 com.apple.AppKit 0x92537437 -[_NSThemeWidget mouseDown:] + 104
50 com.apple.AppKit 0x924df0c4 -[NSWindow sendEvent:] + 5549
51 com.apple.AppKit 0x923f7ceb -[NSApplication sendEvent:] + 6431
52 com.apple.AppKit 0x9238b6fb -[NSApplication run] + 917
53 com.apple.AppKit 0x92383735 NSApplicationMain + 574
54 com.hp.scanpro 0x00002872 _start + 216
55 com.hp.scanpro 0x00002799 start + 41
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x95a5903a kevent + 10
1 libSystem.B.dylib 0x95a59768 dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x95a58bf9 dispatch_queueinvoke + 183
3 libSystem.B.dylib 0x95a5898a dispatch_workerthread2 + 234
4 libSystem.B.dylib 0x95a58401 pthreadwqthread + 390
5 libSystem.B.dylib 0x95a58246 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x95a51756 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x98cf204d __CFSocketManager + 1085
2 libSystem.B.dylib 0x95a5ff39 pthreadstart + 345
3 libSystem.B.dylib 0x95a5fdbe thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x95a58092 _workqkernreturn + 10
1 libSystem.B.dylib 0x95a58628 pthreadwqthread + 941
2 libSystem.B.dylib 0x95a58246 start_wqthread + 30
Thread 4:
0 libSystem.B.dylib 0x95a58092 _workqkernreturn + 10
1 libSystem.B.dylib 0x95a58628 pthreadwqthread + 941
2 libSystem.B.dylib 0x95a58246 start_wqthread + 30
Thread 5:
0 libSystem.B.dylib 0x95a58092 _workqkernreturn + 10
1 libSystem.B.dylib 0x95a58628 pthreadwqthread + 941
2 libSystem.B.dylib 0x95a58246 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x17090e0e ecx: 0x17118a24 edx: 0xbfffd854
edi: 0x010a7468 esi: 0x00000000 ebp: 0xbfffd798 esp: 0xbfffd760
ss: 0x0000001f efl: 0x00010286 eip: 0x170c5add cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
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0x16dba000 - 0x16dc7fff +com.hp.aio.smartx.plugin.DeviceManager 2.3.0 (2.3.0) /Library/Frameworks/HPSmartX.framework/Versions/A/Plugins/DeviceManagerPlugins/ HPDeviceManager.plugin/Contents/MacOS/HPDeviceManager
0x16dd7000 - 0x16e26fe3 +com.hp.hpio.HPServicesInterfaceFramework 2.5.5 (2.5.5.679) /Library/Frameworks/HPServicesInterface.framework/Versions/B/HPServicesInterfac e
0x16e34000 - 0x16e41fd7 +com.hp.hpio.HPPmlFramework 2.5.5 (2.5.5.679) /Library/Frameworks/HPPml.framework/Versions/B/HPPml
0x16e47000 - 0x16efcfe7 libcrypto.0.9.7.dylib ??? (???) <4917E4F2-817F-5AC4-3FBE-54BC96360448> /usr/lib/libcrypto.0.9.7.dylib
0x16f42000 - 0x16f89045 +libHPIOnetsnmp.5.dylib ??? (???) /Library/Frameworks/HPServicesInterface.framework/Versions/B/Libraries/libHPIOn etsnmp.5.dylib
0x16fd6000 - 0x16fe0fff +com.hp.HPAiOScan HPAiOScan version 1.4.1, Copyright © 2007-2008 Hewlett-Packard Development Company, L.P. (1.4.1) /Library/Application Support/Hewlett-Packard/HP Scan Pro/LIB/HPAiOScan.bundle/Contents/MacOS/HPAiOScan
0x1700e000 - 0x1701afff +com.hp.hpio.SmartX 1.11.0 (1.11.0) /Library/Frameworks/HPSmartX.framework/Versions/A/HPSmartX
0x1702d000 - 0x1710efca +com.hp.XorbScan 1.1.6 (1.1.6) /Library/Frameworks/HPSmartX.framework/Versions/A/Plugins/ScanPlugins/XorbScan. plugin/Contents/MacOS/XorbScan
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <211AF0DD-42D9-79C8-BB6A-1F4BEEF4B4AB> /usr/lib/dyld
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0x90129000 - 0x90151ff7 libxslt.1.dylib ??? (???) <769EF4B2-C1AD-73D5-AAAD-1564DAEA77AF> /usr/lib/libxslt.1.dylib
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0x91fe2000 - 0x92013ff3 libTrueTypeScaler.dylib ??? (???) <F326E053-7425-2F10-F883-CBD56A1E1B72> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x92014000 - 0x92014ff7 liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib
0x92185000 - 0x9223efe7 libsqlite3.dylib ??? (???) <16CEF8E8-8C9A-94CD-EF5D-05477844C005> /usr/lib/libsqlite3.dylib
0x9223f000 - 0x92270ff7 libGLImage.dylib ??? (???) <0FB347C7-A579-4E51-4733-39AB28064554> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x922a3000 - 0x922a9ff7 libCGXCoreImage.A.dylib ??? (???) <8E11578A-B46D-0BC1-DE50-05A92F377D7D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
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0x93377000 - 0x933c0fe7 libTIFF.dylib ??? (???) <6EF87001-6FB4-1405-C588-F6D8042D3534> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
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0x9369c000 - 0x9371effb SecurityFoundation ??? (???) <29C27E0E-B2B3-BF6B-B1F8-5783B8B01535> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
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0x93c3c000 - 0x93f35fef com.apple.QuickTime 7.6.3 (1584) <687233E1-F428-5224-08D5-5874BEA2300D> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
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0x944d4000 - 0x944d8ff7 IOSurface ??? (???) <C11D3FF3-EB51-A07D-EF24-9C2004115724> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x944d9000 - 0x9450dff7 libcups.2.dylib ??? (???) <9078BA07-DEE1-6597-D15D-7BE3A20CB5A0> /usr/lib/libcups.2.dylib
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0x9461e000 - 0x946efff3 ColorSyncDeprecated.dylib ??? (???) <AFD6DAC8-12EF-B2A0-5322-E902D5B48B0A> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.f ramework/Versions/A/Resources/ColorSyncDeprecated.dylib
0x946f0000 - 0x94781fe3 com.apple.print.framework.PrintCore 6.0 (312) <C588530A-0F2C-DD72-E308-3B8735125189> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
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0x9478d000 - 0x947adfe7 libresolv.9.dylib ??? (???) <A48921CB-3FA7-3071-AF9C-2D86FB493A3A> /usr/lib/libresolv.9.dylib
0x947f5000 - 0x9488dfe7 edu.mit.Kerberos 6.5.8 (6.5.8) <BA9BD282-FF56-3BFD-E78C-7DBE73B48480> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
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0x9490d000 - 0x949bafe7 libobjc.A.dylib ??? (???) <410DD065-A18F-F054-0457-65525F4D1039> /usr/lib/libobjc.A.dylib
0x949bb000 - 0x949f1fff libtidy.A.dylib ??? (???) <DDFAB560-3883-A6A2-7BDD-D91730982B48> /usr/lib/libtidy.A.dylib
0x949f2000 - 0x949f5ff7 libCoreVMClient.dylib ??? (???) <16BB2178-B32D-E57E-F1E4-D177F7754232> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
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0x991cc000 - 0x9934efe7 libicucore.A.dylib ??? (???) <FBB66376-CBA9-8149-A1AA-10AB8578C3B3> /usr/lib/libicucore.A.dylib
0x9934f000 - 0x99391fe7 libvDSP.dylib ??? (???) <8F8FFFB3-81E3-2969-5688-D5B0979182E6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
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0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <E58B649F-FFDC-AB09-2028-8B706BEF7C0F> /usr/lib/libSystem.B.dylib
Model: MacBookPro5,3, BootROM MBP53.00AC.B03, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.48f2
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.91.19)
Bluetooth: Version 2.2.1f7, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS723232L9SA62, 298.09 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000
USB Device: USB Mouse, 0x046d (Logitech Inc.), 0xc00b, 0x06200000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
========

While HP Scan Pro is not supported on Snow Leopard, HP Scan is. You can get a copy by downloading a the full 10.6 solution for your OfficeJet 6500 series. Details on the download are available [here|http://discussions.apple.com/message.jspa?messageID=10274078#10274078].
Just trying to help.
Andrew

LaserJet Pro MFP M125nw - Scan to app All-in-One Remote does not work

Hi gurus,
Basically I have pruchased that super-printer and I am now trying to achieve scan to my mobile devices.
I have one iPad 2 on iOS 7, on 2 Android devices (smaller tablet and phone) both running Kitkat 4.4.2
I am trying to submit a scan from all these devices and retrieve the output within my mobile devices, actually this is fairly described here and concerns accurately my printer model : http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02486319&tmp_task=useCategory&cc=us&destPage=pr...
Unfortunately, What happens :
- From my iPad, the AiO app states that my printer is not compatible with the application !!
- From my 2 Android devices, the All-in-One Remote app will work fine, except the scan feature as nothing happens (well, when tapping either 'Preview' or 'Scan' button in the Scan section, I see a 'Cancel' button during 0,1 second and I am back to that scan section)
Any one could help please ???
This question was solved.
View Solution.

Hello,
Can no one help ?
Is the product description misleading ? Is the AiO app not really reasy to support this printer ?

HT1338 since updating to Mountain Lion my HP 8180 all in one printer will not work and shows it as idle and pipe broken it connects via WIFI

since updating to Mountain Lion my HP 8180 all in one printer refuses to work it show as "pipe broken" and printer as idle can anyone help please

do you mean the printer? ive already tried that without success any further help apprecaited

Wireless All-in-One B110 is not working anymore ?

Hello dear, my All in One is not working anymore since 2 weeks. Could you solve the problem for me please ?
Thank you so much
Peggy [edited personal information by Moderator]

Hi, take a look at this link for a possible fix.
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.

Wireless radio not working

hp photosmart all in one 309a, operating system windows vista & windows 7. we just connected a brand new wireless router to our devices and we are having problems connecting the printer to the network. the hp solution center said the wireless radio was not functioning properly. before we switched wireless routers, we had no issues with the wireless radio. i have no idea what to do from here.....

I just experienced the same problem yesterday, 7/12/2013. I tried to print and when nothing came out I performed the usual powercycle that typically fixes the connection. However, this time didn't work so I started to go to the Wireless setup menu to make sure everything was correct and to my surprise, it wasn't there.
The Wireless Setup icon has completely dissapeared and is no longer available. I printed a complete system configuration report and it's as if the printer simply doesn't have a wireless capability. I have all the information for the wired Ethernet connection but nothing that even remotely indicates a wireless component is even installed.
During power up all the lights flash as part of the power on cycle and that's the only time now that I even see the wireless light come on. I've even unplugged the printer from the power source for an extended period of time and I've restored to default settings through the service menu.
So far, nothing has worked.

Wireless radio not working contact HP support?? call whom? for Photosmart 309a

I have reinstalled the software and verified the network is working and all other functions work on printer including USB hookup. Message sent after testing.. "The wireless radio is not functioning. Contact HP support. THis is my last try before trashing this new printer prod #cc336a out of warranty

This is how to contact HP support: www.hp.com/go/totalcare (click on Printers & Monitors, there is a phone number on the resulting page).
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

8500 All in One - touch screen not working

One minute the touch screen with all it's functions was working fine and then, bam (!), the touch screen stopped working and I can't even use the one/off switch to power the unit off - it does not respond. Funny thing is that the printer is still working from my computer so I can still send a print job via the wireless. With the touch screen not working I can't use any function from the unit itself (copy a hard copy, fax a hard copy) and if the unit runs out of paper I have to unplug it to reboot since I can't hit the 'enter' on the touch screen once I've reloaded.
Bottom line --- nothing from the unit itself works. Has a printer fairy locked me out or does this sound like a hardware error? Thanks for any help ...
Linda T

Excellent. Let me know how round 2 treats you. The sad demise could have been due to a couple of things...as a side question, is the climate where you live especially dry right now? I may request that our testers recheck how well we handle a static shock on the product if it is dry where you live.
Regards, CF
I work for HP and hope to make your day Sproutastic!

Suggestions for all in one wireless printer to work with iMac

I am looking for a new all in one that will work with my iMac & Airport

About a month ago I got an HP Photosmart Premium c410 AIO (print, copy, scan, fax). I don't remember the price, but I think it was about $200. Wireless setup was easy and it works fine so far. I also use it in a Wi-Fi (Airport) network with a Windows 7 PC and 2 Win 7 laptops; the HP software for Windows is _much_ more user friendly, versatile and faster than the Mac s/w IMHO. The software for it on a 2011 27" Intel iMac running SL is more stripped down and slower to connect, but it works OK. I haven't upgraded the OS to Lion yet due to numerous complaints.
The only gripe is that like most current HP printers, it eats cartridges, even the XL ones. The ePrint function works fine with an iPad (version 1). Print quality is OK for my uses, i.e., letters, photos on plain paper and up to 8.5" X 11" good photo paper).
I also connect to a one-year old HP Photosmart c310 my daughter brought home from college for the summer - seems to be a pretty similar ePrinter, but without the fax capability. This works as well as the c410 near as I can tell. It probably cost about $120.

HP Photosmart C3180 All-in-One printer -- SCANNER not working.

I have had this HP Photosmart C3180 All-in-One printer for a couple years and all is well. HOWEVER, the one function not working properly is SCANNING. I can print fine and copy fine. But when I go to scan something my power button flashes for about 10 seconds and then stops. Nothing happens, and nothing scans. HP said it was not the printer itself, but something to do with my operating system through Apple. I have the current 10.5.6 version of Leopard.
If I can get any help from others I'd appreciate it!

HP provided this link to software which resolved my scanning issue.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-55009-3 &lc=en&dlc=en&cc=us&lang=en&os=219&product=1146331

Help...Brightness control button in Lenovo All In One C360-4061 not working

Hi,
I just bought All in one C360-4061, and the monitor very birght,it hurts my eyes...i tried to push the birghtness control button but not working.i tried the keyboard shortcut (fn+home and fn+end) but not working either.
anyone can help how to solve it ???
thanx
best regards
Solved!
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hi esurjopurwanto,
Welcome to Lenovo Community Forums!
Open device Manager and look under Display adapters.
Uninstall the Intel HD graphics place a check under delete driver software for this device.
Then Download and install this driver for your Windows 8.1
Intel VGA Driver
Please let me know your findings
Cheers!
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F4200 All-in-One scanner suddenly not working

I have been very happy with my HP Deskjet F4200 All-in-One printer/scanner.
Suddenly today the scanner refuses to wrok.
I get a report:
ERROR
The scan cannot be performed because another program has control of the HP imaging device. Try the following steps. After each step, try scanning again.
- Restart the program.
- Close all programs that may be using the device.
- Reboot the computer.
I do NOT have any other program open. I closed the printer/scanner program, shut down the computer - but problaem remains. What do I do now?
Do I uninstall and reinstall?? Or something else??
Please someone advise
Ruth
This question was solved.
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Hi @Rufels
I would be happy to help you scan from your F4200 again. The following document addresses the very issue you have described; 'Another program has control of the scanner' Message Displays on the Computer When Scanning.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

C7250 All in one Wireless radio not working

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