C7280 All - in - One. Missing Ink On Black

Hello.  My c7280 is acting up.  There are blank spots (empty lines) when black is printed.  Tried clean printhead tool, alignment tool and changing cartridges.  Nothing worked.  Any thoughts?  Thanks!

You may need a new printhead.

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    This question was solved.
    View Solution.

    Hey Spider! First off welcome to the forum.
    I would recommend removing all the ink cartridges, unplugging the USB cable from the computer that connects to the printer, and then shutting the printer off completely by removing the power cord. Then restart your computer. Turn the printer back on but leave it disconnected from the computer. After it has finished its power on cycle go ahead and insert the ink cartridges back into the printer and be sure to seat them properly.
    After you have all the cartridges back in the printer properly then connect it to the computer. See if this resolves the issue. If not post back with any findings.
    Thanks,
    SeanS
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  • 6150 All-in-One won't print black

    My HP Photosmart 6150 All-In-One won't print black. There is a new black cartridge and all the other inks are fine as well.  I've cleaned the printhead 3 times and all that printed was yellow.  I then  ran an alignment. The alignment failed, but it wasn't because of a paper issue. The manual says it could be that the printhead assembly or the sensor is defective. Is it worth getting that fixed, or should I just get a new printer? I've had this one for 8 years and it's worked great until now.

    Hi , Welcome to the HP Forums! I noticed that your HP Photosmart c6150 will not print black. I am happy to look into this issue for you!  According to this guide, Color Mix or Missing Colors on the Diagnostic Page, it states: Missing colors occur when the printhead nozzles dry out. Since you have tried cleanign the printhead multiple times, and the issue is still occuring, I would consider having the printer serviced/or replaced. Please contact HP, phone support for further assistance. (After you fill out the information, you will be given a phone number.) If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector. Best regards!  “Please click the Thumbs up icon below to thank me for responding.”

  • Blue screen on c7280 all in one reads b851fe84. lights flicker on and off. will not turn off.

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    Best of Luck!
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • HP C7280 All in One Error B042EBCC

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    I recently had the same problem with an HP Photosmart C7280, the same model as yours. I eventually managed to get through to HP Technical Support, and they advised that the unit would have to be replaced.
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  • HP Photosmart C7280 All-in-One , Mac 0SX 10.6.8 Error message:' pump motor stalled

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    Hello, I don't have a floor model of that printer available and the manual for this printer does not mention the pump motor. But I would first try removing and reseating all the cartridges in the printer and power cycle the machine. If you are still getting that error message I would do a hard reset that involves removing the cartridges. No user settings are lost with a hard reset and it is a very common tool used to try to resolve a hardware issue with a printer.  To do a hard reset with removing the cartridges: 
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    I am a former employee of HP...
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  • Print Head for our C7280 All In One Printer

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    That is the only way you can clean the ink cartridges. I would recommend contacting HP technical support for further assistance. Click here to find out: HP Worldwide Contact.
    Good luck.
    I worked on behalf of HP.

  • Since I installed Mountain Lion operating system, I cannot print.  I have a HP Photosmart C7280 All-in-one printer.  I get a message when I try to update the software "Server not available  The software update service is currently not available."

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    hi there, 
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  • Error message on my HP Photosmart C7280 All-in-One 'Wireless Radio not Working'

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    Hello @GeoffH777 ,
    Perfect! You are very welcome, I am very happy to hear the reset helped!
    If you  have a quick moment, please scroll back to my last message here and click the "Accepted Solution" button, so others can find our thread if they happen to run into the same issue.
    Greatly appreciated, have a wonderful day!
    R a i n b o w 7000I work on behalf of HP
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  • My C7280 all in one will no longer scan

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    Although I am an HP employee, I am speaking for myself and not for HP.
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  • HP Photosmart c7280 All-in-One Mac 10.7.1 (Lion) the "Two-Sided​" option is grayed and cannot use?

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       DAP413
    This question was solved.
    View Solution.

    Hi DAP413,
    In order to actiate the Two-Sided duplex accessory, you have to enable it from the printer settings:
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  • Two-sided printing with HP C7280 all-in-one?

    Howdy all!
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    Thanks!

    Hi Randy,
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  • My HP Photosmart C7280 All-in-One printer won´t print out documents, just pictures ...

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    Hello,
    Please print a Self - Test report.
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01448018&cc=us&dlc=en&lc=en&product=3204785&tmp...
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    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • HP Photosmart C7280 All In One printer not campatible with windows 8.1

    I have an old Photosmart c7280 all in one printer.  I bought a new computer that has windows 8.1.  HP doesn't
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    Hi,
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  • HP Photosmart C7280 All in One installati​on problems with windows 8.1

    Hi,
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    This question was solved.
    View Solution.

    Hello Cam77,
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