C7280 All-in-One printing error Qxc19a007

Hello. If anyone is familiar with this error code and how to address/correct it, I would appreciate hearing your thoughts and suggestions. I keep getting the message that the ink system has failed and cannot copy, scan, or fax. Thanks.

For borderless, due to the fact that we can't place the paper EXACTLY in one place, and we can't guarantee ZERO skew, and there are some tolerances in the paper size, we need to overspray the image (make the image a slight bit bigger), so we don't have little tiny white slivers. around the image.
Also, keep in mind, the aspect ratio of your camera isn't always the same as the aspect ratio of the paper.  For example, you an print a 3x5, a 4x6, or a 5x7, and those are all different aspect ratios.
I'm sorry I can't fix your problem, but hopefully this helps you understand what's going on a little better.
regards, CF
I work for HP and hope to make your day Sproutastic!

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    This question was solved.
    View Solution.

    Hello @kellycc,
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    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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    007OHMSS
    I was a support engineer for HP.
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    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

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