C7280 All-in-One - uploads hang at 12%, then 45% and prints one page at a time - broken pipe
Printing upload hangs at 12% then 45%, then aborts printing with error message "Stopped - Unable to print data. Broken pipe". Can this be fixed?
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Hi JGarner98,
A broken pipe error is a programming construct that is designed to 'pipe' data from point to point. From the description you have provided, it sounds like the operating system is telling yout that is has lost the ability to write date to the printer. This is generally caused by some sort of corruption in the CUPS printing system.
CUPS consists of a print spooler and scheduler, a filter system that converts the print data to a format that the printer will understand, and a backend system that sends this data to the print device. CUPS uses the Internet Printing Protocol (IPP) as the basis for managing print jobs and queues. - Source
To fix this, I suspect the best approach is to reset the printing system, repair disk permissions, re-add the printer using the right driver, and try to printing again.
Reset Printing System
Click the Apple icon ( ), and then click System Preferences.
In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan dialog box opens.
Right-click (or Ctrl +click) in the left panel, and then click Reset printing system…
Click OKto confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Repair Disk Permissions
On the Dock, click Applications, and then click Utilities.
Double-clickDisk Utility.
Highlight your hard drive/partition on the left (by default this is "Macintosh HD").
Click the Repair Disk Permissions button at the bottom of the window.
Once the repair is complete, restart the computer and add the printer back.
When you add the printer, please ensure you are using the HP driver, not the AirPrint driver.
Select Add other Printer or Scanner
Select the printer you are adding and next to 'Use' you can the printer driver
I look forward to hearing from you. Please let me know if this resolves the issue. Thanks.
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP
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