C7280 caller id log prints afer every phone call can't turn it off in setup?

Question

I had to reset my fax options yesterday.  Now after every  incoming phone call a caller id page prints out.  Very annoying and wasting paper and ink.  Tried to turn it off in setup but it won't allow me to.  Everytime I select last transaction log or caller id report it just prints so I tried selecting help for each.  Gives me a message that no help is available for either caller id report and/or last transaction log. 
It used to print a page when there were like 30 numbers,  now prints everytime I receive an incoming call.
Please help.
Thank you

Answer 1

I can't actually find a setting that would control that. The firmware might have a glitch in it that's causing this. A hard reset should clear out the glitch. If it doesn't, a partial reset definitely will. The partial reset will clear all user settings and return the printer to a factory state, so it's up to you if you want to do it. I think it would help though. Let me know what happens.
To do a hard reset:
1. Make sure the printer is on.
2. Pull the power cord from the printer.
3. Pull the power cord from the wall.
4. Wait 30 seconds.
5. Plug the printer in and turn it on.
To do a partial reset:
1. Make sure the printer is on.
2. Pull the power cord from the printer.
3. Pull the power cord from the wall.
4. Wait 30 seconds.
5. Plug the power cord into the wall, but do not plug in the printer.
6. Hold down the 3 and # buttons.
7. While holding the buttons, plug in the printer.
8. When the lights come on, let go of the buttons.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------