C7280 Yellow is full but will not print in color

I have been searching all the forums and internet for this problem so I will post.
I have a C7280 that will not print in yellow. I have put in two new printer cartridges but I continue to get this message.
To print in color replace the following cartridges
Yellow
Other click to print in Black.
I have cleaned each cartridge pins wiht distilled water on a qtip, I have put the printer through cleaning cycles, but I still get the message about the yellow cartridge. 
Can anyone help me with this?

Figures, as you are the first to read my question. I guess I will take it back to Best Buy since I purchased the extended warranty and get a new printer. I can't do without the color. I will have to return the new cartridges I just purchased from HP too.

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