C7280

I have an HP computer, Windows 7, 64-bit & the HP Photosmart C7280. The drivers for this printer alone have been installed on this computer for someone else's use & has been working great. Now, we have swapped computers, & I need the HP Solution Center on this computer for ease in scanning, etc. For some reason, that is not on this computer.
So, I tried downloading & installig the drivers again in order to get everything, including HP Solution Center & HP Photosmart Essential 3.5 on this computer.
Downloading appears to be okay. During the installing phase through the Wizard, it reaches a point where it says installation failed and gives an error code of 32612548. It continues to report the error to HP & find a solution. It goes through a couple more screens & says it found a solution & supposedly installs it. Then when it continues a box comes up & says the Installer has stopped working & closes the program.
I've tried this about 8 times with the same result, even though I try little different things, such as downloading & saving the program, then installing or simply running the program rather than saving, etc. I even tried copying the bin files from my laptop which uses the same printer & has HP Solution Center & HP Photosmart Essential 3.5 on that desktop, hoping if something was missing on this computer, it would replace it. No luck.
Please help me find a way to get HP Solution Center on my desktop on this computer.
Many thanks!!

Hi @srmz
Maybe we can locate the MSI error code using the event viewer, please open the following link and complete the instructions below; A 'Fatal Error' (MSI error) Displays on the Computer During HP Software Installation in Windows
Click on "No, my error message does not include a numbered code"
Scroll down to "Step 2: Find the error code in the Event Viewer"
Choose your operating system and follow the instructions
While I wait to hear from you, try the Print and Scan Doctor and the Printer Install Wizard, one of these utilities might actually be able to resolve the issue and allow a successful install.
Find and Fix Common Printer Problems Using HP Diagnostic Tools for Windows
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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goestherain,
I need to know what operating system you are using to helps narrow troubleshooting a bit, what OS are you running?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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Here:
http://support.apple.com/kb/DL907?viewlocale=en_US&locale=en_US

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Hey Spider! First off welcome to the forum.
I would recommend removing all the ink cartridges, unplugging the USB cable from the computer that connects to the printer, and then shutting the printer off completely by removing the power cord. Then restart your computer. Turn the printer back on but leave it disconnected from the computer. After it has finished its power on cycle go ahead and insert the ink cartridges back into the printer and be sure to seat them properly.
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Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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This question was solved.
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Reset the printer. Turn it off, then hold the # and 6 keys while and a few seconds after turning it back on.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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This question was solved.
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Finally got this problem fixed. No Thanks to HP Support
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Go Figure ......

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hi there,
This article should have everything you need to get started . Check it out and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

No longer able to print from wireless MacBook Pro to wired C7280

I originally piggy-backed this onto an existing thread thinking that it was the same issue. It looks like it was something else now, so I figured I probably ought to spin this off onto its own thread.
Details:
Printer: Photosmart C7280 All-in-One, connected to network via Ethernet, IP address 192.168.1.5 (confirmed with Network Menu > View Network Settings > Display Wired Summary)
Router: Verizon/Actiontec MI424-WR (Verizon FiOS) with
* Ethernet ports
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Our laptops seem to lose the wireless connection a bit more frequently than normal, and at first I thought that was the problem. Lately, however, I can't get anything to print even when the wireless connection stays solid. I can print from the iMac, though.
As noted above, my wife's MacBook has 10.6.3, so I'll try the instructions on other threads for uninstalling the HP software and using the built-in 10.6 drivers. If I can pry the MacBook away from my wife long enough :-)
Meanwhile, I've been trying to troubleshoot my own MacBook Pro. I can ping 192.168.1.5, and I can pull up the printer's web page by entering "192.168.1.5" in my web browser.
So I followed the instructions here:
http://h10025.www1.hp.com/ewfrf/wc/document?docnam e=c01893662&tmp_task=solveCategory&lc=en&dlc=en&c...
(title: Mac OS X: Print Jobs are Stuck in the Print Queue and Will Not Print on a Networked Product)
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Am I overlooking something? What should I try next?
This question was solved.
View Solution.

It appears that the printer is OK and is on the network. Eventually you may want to set a static IP address for it, but let's get things working first.
The first thing I would try would be to reset the printing system on all the problem Macs:
- Sys Prefs, Print & Fax
- Right (control) click the print queue area and select Reset Printing System.
- Select the plus sign to re-add it. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
If this does not do it there may be something going on with the router. I have a few ideas if this is required. Let me know.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Error message on my HP Photosmart C7280 All-in-One 'Wireless Radio not Working'

error message on my HP Photosmart C7280 All-in-One 'Wireless Radio not Working' My broadband is BT Infinity with a very strong signal throughout the house and my operating system is Windows XP. My printer will not connect wirelessly to my network, what can I do with respect to the error message 'Wireless Radio not Working'

Hello @GeoffH777 ,
Perfect! You are very welcome, I am very happy to hear the reset helped!
If you have a quick moment, please scroll back to my last message here and click the "Accepted Solution" button, so others can find our thread if they happen to run into the same issue.
Greatly appreciated, have a wonderful day!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Photosmart C7280 all-in-one: white screen

Turn on my C7280 and the display screen is all white. The photo menu button is lit up. Can't seem to turn that off and get the display screen to show the normal info. It won't print either.
Thoughts?

Hi - I'm assuming the printer had been working and you just started seeing this issue? A couple of things to try:
- Isolate the printer by removing the cable connecting the computer and printer.
- Remove the power cord from the back of the printer - wait 30 seconds and then plug the power cord back in to the printer.
- Power the printer back on.
- If the printer powers on correctly and you get the correct display on the LCD, it sounds like it could be a problem with the cable connecting the printer and computer - but to verify, go ahead and reconnect and see if the printer continues to function normally.
Hope that helps.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

My C7280 all in one will no longer scan

My C7280 all in one will no longer scan to my computer. I get an error message that says "no scan options, refer to device documentation to troubleshoot". I have tried all I know. I have re-downloaded the origianl disc software numerous times to no avail. I have gone on line to download the software to no avail. I just get a message that states there was an error in the download.

Hi,
Please follow the steps in the following document.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02450835&cc=ad&dlc=en&lc=en
Thanks,
Although I am an HP employee, I am speaking for myself and not for HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

HP All in One C7280 no longer duplex printing

I have had my C7280 for over 2 years now and the duplex printing is working fine. I have checked the control panel printer properties, verified that double sided printing is on for each print in my programs - and still the duplex printing no longer works. It stopped working suddenly. Any helps will be greatly appreciated.
Also, even tho I have paper in the feeder tray, it consistently refuses to accept that it is there and tells me to load paper. I have tried everything I know.
Please someone help - this is end of year reporting time.
Cody
Cody

There is such as thing as being too close to the wireless router, try moving it at least 15 feet away. Also, just turn it off and back on again, sometimes that clears up slow printing.
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My Photosmart C7280 All-in-one Printer no longer turns on properly. Msg B83FCB56 What do I do?

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Is there anything can do to get the scanner/printer working?
before this behavior the machine would, on occasion, go into a mode where all the lights on the displays would flash simultaniously. Pushing the power button would cure this, but often the printer would only print a partial page before failing in the fleahing-light mode
Any ideas?

This article should help resolve the error you are getting:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03081973&cc=us&dlc=en&lc=en
Give the steps a try and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

C7280

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