C8180 flashing lights and blue screen with code B0379A21

my printer is a little over 1 yr old and hasn't even done enough ptinting to change the ink cartridges. lately, when off and
no computer on, the lights will all flash and the screen is blue showing B0379A21. you also cannot use the printer shut off button to turn it off and you can't change the screen. the only way to stop it is to turn off the main power. help!

will try the recommended removal of ink cartridges and unpluggig of the usb cord. i am not sure that this will be the fix
because it only does it intermitently and only when the printer is off. also, one of the blogs said something about having
the printer plugged into a surge protector and the tech said that the printer had a built in surge protector and that it should be plugged direct into the wall and that should get rid of the blinking lights and code. do you know if the C8180
also has a built in surge protector and a possible cause of the problems come from the power strio?

Similar Messages

  • Grey and Blue Screens with Spinning Pinwheel

    Mid 2009  Macbook Pro 13 inch  with Mac OSX Snow Leopard installed.  2.26 GHZ  4 GB   160 GB    Version 10.6.3 
    I got this dead Macbppk Pro from my daughter .  I put in a new battery and re-installed Mac OSX Snow Leopard from the licesned disc she bought so I could get rid of all her files and have free space and to make the Macbook now mine with my passwords etc. I got free support from Apple on how to install the disc and overwrite everything that was on it.
    Until now ... I get a Grey Screen with the Spinning Pinwheel for endless time.
    So the I tired the   Hold  Alt/ Option +  Command  + holding the P and R buttons while starting it up and got a Blue Screen with the spinning Pinwheel.
    Any Help on what to try next ?
    I only use it about once a month because I have a desktop.  Does using it only once a month harm anything ?  Should I be doing anything to not have this problem with it ?
    Or do I have to re-install the disc again and if so .... what would be the procedure to do so ( I forget )
    Thanks Eric

    Hi Eric,
    Thanks for visiting Apple Support Communities.
    If your MacBook Pro is only starting up to a blue screen with spinning pinwheel, reinstalling OS X may be necessary. I would recommend going through all of these steps first:
    Restart the computer in safe mode. If the computer successfully starts up in safe mode, choose Apple menu > Restart to see whether the computer will restart normally.
    Starting up in safe mode
    If you see the login window prompting you for a user name and password, but starting up doesn't progress, you may have incompatible login items.
    Eliminating incompatible login items
    Repair your startup disk or disk permissions by starting up from your Mac OS X installation disc and using Disk Utility.
    Repairing a disk
    Back up your disk and then reinstall Mac OS X by starting up your computer with your Mac OS X installation disc.
    Reinstalling Mac OS X
    From:
    Mac OS X 10.6: If you see a blue screen at startup
    Best Regards,
    Jeremy

  • Gray screen after boot and blue screen with stripes

    Hi, I have a MacBook Pro Mid 2011 with Mavericks (came with Snow Leopard).
    History:
    One day i was working and things were too slow. I tried to restart but it was taking too long to close all the programs. So I forced shut down by holding the power button. When I turned it on again, my problems begin.
    Problem:
    The Apple logo and the spinning wheel appear. After a while, both disappear and it freezes at gray screen. Some solutions I tried make the screen goes blue with black vertical stripes. In both cases, I have to force shut down.
    Solutions I tried:
    - Reset NVRAM
         It does reset, but nothing change
    - Log in my Windows partition. I can't log
    - Hold option key and choose recovery. Blue screen
    - Recovery system by restart and press Command-R. Blue Screen.
    - Safe boot by pressing Shift. Blue Screen
    - Verbose by pressing Command-V. Restart and gray screen again.
    - Single-user mode by pressing Command-S
         Tried to reapair hard drive:
              /sbin/fsck –fy
         Returns the message "** The volume Macintosh HD appears to be OK.". I restart and nothing change.
         Tried to change startup permissions:
              mount -uw /
              chown root /
              chmod 1775 /
              exit
         Restart and nothing change.
    - Boot from a bootable USB flash drive
         Holding option key, I choose my flash drive with Ubuntu installed. It gives me 3 options: Use Ubuntu without installing, Install Ubuntu, Repair Disk      Errors (something like that). The 3 options go to the blue screen
         Flash drive with Mavericks. Blue screen.
    -Boot from my Snow Leopard CD. Gray screen, restarting, gray screen.
    I don't what else I can do. Is it a hardware problem? At first I thought it was some corrupted file. But is it a GPU or logic board problem? What else can I try?

    I found this to work at least to get in and backup some files. It is VERY important to put these commands in EXACTLY as seen here, including spaces.
    Boot into Single-User mode (Command-S while booting up)
    Execute the following commands:
    /sbin/fsck -fy /
    /sbin/mount -uw /
    mkdir /Disabled_System_Library_Extensions
    cd /Disabled_System_Library_Extensions
    mv /System/Library/Extensions/ATI* .
    mv /System/Library/Extensions/AMD* .
    touch /System/Library/Extensions
    exit
    I guess these two graphics extensions go bad quite often on Macbook Pro 15-inch.  They are part of the logic board. The only problem I had was I still couldn't get into my computer any other way, and the graphics for Safari were messed up.  Firefox was okay.  Good Luck!
    Here's the original thread:
    http://apple.stackexchange.com/questions/120507/boot-hangs-on-grey-screen-even-w hen-booting-from-usb-drive-with-fresh-os-x-inst

  • I have light blank blue screen with no other options?

    My screen went to a blank background light blue color with no other options visable.  What can I do to fix it?
    Is it a software issue or a graphics card issue?  Any thoughts are welcome.
    Thank you in advance.

    Thank you, but it didn't clear it.  The first step you mentioned didn't seem to make any difference unfortunately.
    The second safe mode option did help in providing me my regular screen though it was fuzzy and it asked me to restart the computer.
    I restarted the computer and I'm back to blank light blue background screen with no options.
    Does it mean anything that I did have something under the safe mode though it was fuzzy/grainy?
    Please help..

  • Error and Blue screen with pc suite

    Hello
    Recently I am having a problem wid nokia pc suites. After putting the notebook on sleep or hibernation, when i resume windows, i get an error message  saying rundll32 has stopped working. details of the error is as follow -
     Problem signature:
     Problem Event Name:    APPCRASH
     Application Name:    rundll32.exe
     Fault Module Name:    USER32.dll
     Locale ID:    16393
    Sometimes i get the blue screen randomly with the same error details. 
    The problem gets solved when I have uninstalled pc suite. I have tried with 2 different versions, 7_1_18_0 and   7_1_26_0
    but i am having this issue with both the versions.
    Details of my system are - Vista Home Premium,  Service pack 1, 32 bit, 3 gb ram , intel core2 duo. Connectivity mode is cable and bluetooth

    Hello
    Recently I am having a problem wid nokia pc suites. After putting the notebook on sleep or hibernation, when i resume windows, i get an error message  saying rundll32 has stopped working. details of the error is as follow -
     Problem signature:
     Problem Event Name:    APPCRASH
     Application Name:    rundll32.exe
     Fault Module Name:    USER32.dll
     Locale ID:    16393
    Sometimes i get the blue screen randomly with the same error details. 
    The problem gets solved when I have uninstalled pc suite. I have tried with 2 different versions, 7_1_18_0 and   7_1_26_0
    but i am having this issue with both the versions.
    Details of my system are - Vista Home Premium,  Service pack 1, 32 bit, 3 gb ram , intel core2 duo. Connectivity mode is cable and bluetooth

  • Desktop Screen Flashes Between a Blue Screen and a Desktop Screen

    Product: HP ENVY TouchSmart 15t-j000 Select Edition CTO Notebook PC, Model C9G48AAR, Product Number: C8P45AV
    Problem: After logging in, the screen flashes the Start Screen on and off in random fashion, and is unresponsive to any input.
    Effort: We followed the instructions on the HP web site for this symptom (Desktop Screen Flashes Between a Blue Screen with a Blank Taskbar and a Desktop Screen on Startup (Windows 8)), but it failed at step 8 - the Start Screen flashes in Safe Mode with no way to find or enter the "Control Panel" step. We have also rolled back the system to the last restore point, reseated the memory, and reset the BIOS - all HP recommended processes for video problems.
    Current Status: We always look to resolve any problems via the HP web site first; this one had us stumped. We went to the "Contact HP" to chat with a service agent, but discovered that our warranty expired eight days ago. We were directed to this forum for assistance. The laptop is my son's and is being used for his college courses. We need any help you can provide as quickly as possible. Thanks!
    This question was solved.
    View Solution.

    Hi @bdfloyd ,
    The unfortunate thing is I can not answer a Microsoft practice or when they will remove something.
    Sorry.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • I have the mac book air and when I turn it on its a light blue screen with a flashing folder with a question mark on it and I cant get past it. Anyone know about this?

    I have the mac book air and when I turn it on its a light blue screen with a flashing folder with question mark on it. Any one know how to get past it?

    The MBA is trying to tell you that it is not able to find a bootable system
    Either the file is corrupt or access to the storrage has failed
    I would start by seeing if it will boot with Command + R depressed

  • I have an IPod 2nd generation I bought from a pawn shop.  It worked for a day but now when I try to charge it, it keeps switching back and forth from the large full screen icon of a low battery and a lighting bolt below to the blue screen with the apple s

    I have an IPod 2nd generation I bought from a pawn shop.  It worked for a day but now when I try to charge it, it keeps switching back and forth from the large full screen icon of a low battery and a lighting bolt below to the blue screen with the apple symbol in the middle.  I had it on charge all night but still dead.

    Try here.
    iPod touch: Hardware troubleshooting
    You may have a hardware problem.

  • I just powered on my mac book pro and have a blue screen with a flashing folder with a question mark in the middle, how do I get out of this?

    I just booted my mac book pro and it is at a blue screen with a flashing folder with a question mark in the middle of it.  How do I get out of it?

    Click here and follow the instructions. If the computer was running Mac OS X 10.6.8 or earlier and you reach the third set of steps, insert a Mac OS X install disk.
    (126818)

  • I have an iMac from 2008.  When I start I get gray screen with apple and turning gear. Next blue screen. Then light blue screen with turning gear. Back to blue screen.  Now just back and forth blue to light blur

    I have an iMac from 2008.  When I start I get gray screen with apple and turning gear. Next blue screen. Then light blue screen with turning gear. Back to blue screen.  Now just back and forth blue to light blur

    Reinstall OS X:
    Reinstall OS X without erasing the drive
    Do the following:
    1. Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    2. Reinstall Snow Leopard
    If the drive is OK then quit DU and return to the installer.  Proceed with reinstalling OS X.  Note that the Snow Leopard installer will not erase your drive or disturb your files.  After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
    Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/.
    Reinstalling Lion Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall Lion: Select Reinstall Lion and click on the Continue button.
    Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.

  • Blue screen with flashing folder and question mark on startup

    Hello.
    I need help with my Macbook Pro.  I get a blue screen with a flashing folder and a question mark at start up.  To date I have tried the following:
    Apple Hardware (Extensive) Test (Results:  "No Trouble Found")
    Safe Boot
    Reset NVRAM
    Reinstall OS X via the internet (I received no discs when I purchased it).  I select the StartUp Disk to reinstall. When reinstalling via the internet I get to a point of reinstalling Mountain Lion but it asks me to choose a drive - yet there are no drive options to choose from. Then a window comes up asking me to "Select the system you want to use to start up your computer" but no options appear.  When I choose "Restart" a note pops up saying "You can't change the startup disk to the selected disk.  Startup Disk could not gather enough information on the selected disk."
    The only option is "Restart" from the Apple menu.  When I choose that it goes back to the original "Blue screen with flashing folder and question mark on startup."
    I have no Time Machine
    I can't access the disc utility.
    Are there any ideas as to what might be the problem?

    Your hard drive has likely failed and needs replaced. That would explain why the system does not display it when you attempt to reinstall the OS via Internet Recovery.

  • Blue screen with error code and I have no recovery disks for HP Pavilion dv6-1260se

    I have a HP Pavilion dv6-1260se with factory installed operating system of Vista. When booting up the computer, I receive a blue screen with this error message: STOP:  c000021a {Fatal System Error}.
                                                                The verification of a KnownDLL failed.  system process terminated unexpectedly with
                                                                 a status of 0x0000221  (0x007fb9c0  0x00000000).
                                                                 The system has been shut down.
    I do not have recovery disks for this computer.  I tried to order them but them seem to not be available.  This is my daughter's computer.  She says she started to have trouble after downloading Frost Wire (music share) and then she removed it.  We tried going back to an earlier time and that didn't help and then the blue screen with error message appeared. What do I do now?
    This question was solved.
    View Solution.

    Hi,
    Assuming your in the US, recovery discs are available to order for that model here.  That may be the best option.
    You should also be able to do a recovery without the discs as well.  Take a look at this document: Recover Windows Vista Operating System Using HP Recovery, and look for the section Restore the PC to its original condition with the HP Recovery Manager if Windows Vista is not accessible.  This should allow you to recover the PC.
    R
    Although I am an HP Employee, I am speaking for myself and not for HP.

  • My macbook13in has a blue screen with error code 10813

    my macbook 13in has a blue screen with error code 10813

    Reinstalling OS X Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall OS X: Select Reinstall OS X and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
    Also see:
    Reinstall OS X Without Erasing the Drive
    OS X Yosemite- Reinstall OS X
    OS X Mavericks- Reinstall OS X
    OS X Mountain Lion- Reinstall OS X
    OS X Lion- Reinstall Mac OS X
         Note: You will need an active Internet connection. I suggest using Ethernet
                     if possible because it is three times faster than wireless.

  • My C5280 All in one printer flashes a blue screen with error B0248122.

    It flashes a blue screen with a different B 8 digit number each time. All the buttons on the front flash yellow. I have to unplug it to turn it off.  Occasionally it will say to turn it off and turn it back on, but it rarely solves the problem.  This used to be an infrequent problem, only appering occasionally, now it is all the time and am not able to use my printer at all.
    Any ideas?

    Hello,
    This error typically is caused by some issue with the ink delivery system.
    Recommend to follow some steps mentioned in this link:
    http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c00489814&lc=en&cc=us&dlc=en&product=4083871#N51 
    Hope this helps.
    I work for HP.

  • Hey Dears, I was working with my Macbook pro 2011, then i have some flash light in the screen, so i shutdown the computer, when i try to open it again i had a black screen, so any one of you have any idea about what should i have to do ?

    Hey Dears, I was working with my Macbook pro 2011, then i have some flash light in the screen, so i shutdown the computer, when i try to open it again i had a black screen, so any one of you have any idea about what should i have to do ?

    Can you start Firefox in [[Safe mode]] ?
    You can also do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
    Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
    It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    You can initially skip the step to create a new profile, that may not necessary for this issue.
    See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Maybe you are looking for