Cable came loose during lollipop update...now wont turn on!!
was trying to update my phonme to the lollipop update and my cable came loose from my pc.....now phone wont turn on at all...it just flashes up with sony xperia start screen and shuts off and keeps repeating the cycle, ive tried the pink button reset and the power/volume button reset and nothing happens!! am i doomed!!!
any help wouyld be great
Solved!
Go to Solution.
Try performing a system repair using PC Companion as this will often fix issues - This will factory reset your phone and erase all data
Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process
If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP
For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled. Richard P. Feynman
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