Cable doesn't fit into back USB ports

My front USB port isn't working...everytime I plug a cable into it I get a message that reads "Power Surge on Hub Port" and it won't connect. My ports in the back are functioning, but I cannot connect my iPOd into them because the cord doesn't fit. Is there something I can buy (like a mini extension cord) that will connect them?
Please help I am so frustrated. thanks!

thanks so much for your help...
I'm using a Dell Computer (it has Optiplex GX270 written on it) with Windows XP. If you need more info just tell me where to find it.
Even when I plug in a USB cable (one that isn't connected to a device), the message still appears. The iPod connector does fit in the front, but not the back ones. I know the back ones work because I plugged a camera into one in the back and it worked, (it didn't in the front).
I would just use the back ports for my iPod too but the cable is a little different and won't work. I think there is excessive plastic on the connector?

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