Cable length between modem and Home Hub 3

Hi can anyone tell me if there is a maximum length for the red RJ45 cable running between the engineer installed modem and the Home Hub 3 unit. I would like to move it to a more convenient location using a RJ45 cable run.

You can run an ethernet cable for up to 100m before you have any problems.

Similar Messages

Location of Openreach modem and Home Hub (BT Infin...

In my previous property I asked the BT engineer to locate the modem/HH in an upstairs study and this was no problem, no extra cabling required (master socket was in kitchen) all extension sockets still work fine. I moved home and had BT Infinity 2 installed, phone line enabled same day. The house was built in 2007 so has extensions in all the rooms. Looks like the master socket is in the cupboard under the stairs. Although the previous occupier obviously had the openreach modem and home hub located in the lounge, as the mounting screws etc were still there. But here none of the extensions work, the engineer said this is a side effect of moving the master socket. But why was this possible in my previous house?
The engineer installed with the existing screws etc and left it all in the lounge and still none of the extensions work. I'd like my extensions working and the modem/hub located in my upstairs office, how do I arrange for this?

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High Latency between computer and home hub

My internet began to run very slow last night with disconnects lasting about a minute. I have used BT for many years with very few problems.
I ran a speed test through the bt site and it reports my line is working correctly.
I ran a Tracert as follows
C:\Users\Neil>tracert www.bbc.co.uk
Tracing route to www.bbc.net.uk [212.58.246.92]
over a maximum of 30 hops:
1 366 ms 396 ms 305 ms BThomehub.home [192.168.1.254]
2 292 ms 296 ms 335 ms 217.32.143.226
3 366 ms 285 ms 292 ms 217.32.144.14
4 287 ms 293 ms 287 ms 213.120.181.26
5 290 ms 379 ms 306 ms 217.41.169.183
6 328 ms 296 ms 287 ms 217.41.169.107
7 332 ms 333 ms 289 ms acc1-10GigE-10-3-0.sf.21cn-ipp.bt.net [109.159.2
51.97]
8 302 ms 309 ms 301 ms core1-te0-0-0-7.ealing.ukcore.bt.net [109.159.25
1.31]
9 323 ms 288 ms 290 ms peer2-xe1-0-0.telehouse.ukcore.bt.net [109.159.2
54.104]
10 301 ms 297 ms 369 ms 194.74.65.42
11 * * * Request timed out.
12 287 ms 299 ms 374 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
13 295 ms 308 ms 304 ms 132.185.255.165
14 308 ms 300 ms 298 ms bbc-vip013.cwwtf.bbc.co.uk [212.58.246.92]
Trace complete.
I have tested in on second computer with similiar results. Both are wired connections with no previous connection problems.
Does this suggest a problem with the router/filter itself or could it also be a fault on BTs end?

hi there was a problem in the Manchester area earlier today but that is now resolved
the first hop to your home hub is very high typically <1 not 305 may be worth trying to check if your network card drivers are up to date also try if you can another cable also try another port on your hub just as some extra suggestions
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Modem and Home Hub positioning

Will the installation engineer be happy to run either the master-modem or modem-HH cable from the master socket upto an attic room? I have my existing modem/router/wifi there as most of my kit is there and the guidance is that wifi is best broadcast down (we also have a homeplug circuit to reach where the wifi still doesn't).
If he/she won't, I presume I could move the HH afterwards and use a Cat6 or 7 cable?
Thanks.

you could ask the OR engineer to run a data extension from your master socket...and position the data extension socket where you wanted it,run the modem and HH3 off of that,then you will need less cable of your own, also CAT 5e cable is suitable for your needs.
Q. There is smoke coming out of my open reach box... so can I have a new one.
A. Sorry sir, The fault is showing at the exchange so your box should be ok.
BRING BACK UK CALL CENTRES!!!!!

Novice trying to connect between office and home MACs

Advice for system novice
trying to connect between office and home MACs
Office MAC OSX 10.2.8 (also runs classic mode)
G4 Computer in the office (only mac in office all others are PC)
I need to connect home computer
IMAC OSX 10.4 Tiger. Connecting via cable modem and have router
I do not have good networking skills, i this something that is doable myself or should I call in a pro?

It's doable.
But at home you need to find the "outside" IP that the Internet sees, not the one you see on that machine.
what's my ip...
http://www.whatsmyip.org/
Then you'll need to "Forward Ports" on the home router so incoming stuff knows where to go.
Then you'll need to enable the Services you wish to use on both machines.

Working: moving between work and home

I am in the process of writing my PhD thesis and I hate lugging my macbook pro home every night. What would you recommend as the optimal setup so that I can transfer data between work and home with minimal things to take back and forth? Thanks!

blazepi13 wrote:
I am in the process of writing my PhD thesis and I hate lugging my macbook pro home every night. What would you recommend as the optimal setup so that I can transfer data between work and home with minimal things to take back and forth?
Do you have another Mac at home? If so, you may want to consider using Time Capsule as a Base Station and MobileMe. According to http://www.apple.com/timecapsule/wireless.html
Access your drive over the Internet.
Say you’re traveling and you need a file on your Time Capsule back at home. If you’re a MobileMe member using a Mac with Mac OS X Leopard or Snow Leopard, no problem. You can access all the files on your Time Capsule drive over the Internet. Simply register your Time Capsule with your MobileMe account, and its drive appears in the Finder sidebar of your Mac just like any other attached drive. It’s like having your own personal file server wherever you go.
This sound great but this had lead me to post the following "MBP, Time Machine / Capsule as a Base Station, MobileMe, and PGP? " (http://discussions.apple.com/thread.jspa?threadID=2621954&tstart=0)
If that question gets solved and is a route you might consider, then it would be good to be aware of "How to do a full system restore from encrypted Time Machine volume" (http://forum.pgp.com/t5/PGP-Whole-Disk-Encryption-for/How-to-do-a-full-system-re store-from-encrypted-Time-Machine/m-p/26837). This is not an immediately intuitive process, but the folks here seem to have it worked out.
Optionally, if you did not want to bother with MobileMe, I think you can just use Time Capsule through a rather speedy Ethernet connection to your Mac at work. Addtionally, you can add additional drives to TM, if you require more data redundancy.
I am guessing that it might be worthwhile to have multiple backups of a PhD thesis, with backups in more than one physical location. So, if this looks appealing and it actually works for your requirements, then you could likely have choice to:
1) Just access work from other Mac via MobileMe
2) Take TM home every night
3) Take attached drive to TM home every night

Difference between INFOSPOKE and OPEN HUB DESTINATION

HAI,
i want the difference between INFOSPOKE and OPEN HUB DESTINATION in detailed....
thank you
@jay

Hi
See this
Re: Open Hub and Infospoke
Bye
N Ganesh

Gigabit switch and home hub

Hi,
Can anyone with a similar setup let me know if this will work, I'm due to have BT installed next month and due to where the sockets are located in my house compared to the current Virgin setup I'm going to have to do a bit of re-wiring so was wondering if anyone knows if this will work.
Devices on my home network are in two main locations and I'm trying to minimise the number of long cable runs.
Could I have in one location:
- The home hub and modem
- Connected via cat5 a linux server to the home hub
In a second location I have
- things like TV, media streaming box etc
Would it be possible to run a cat5 cable to a switch like this http://www.netgear.co.uk/business/products/switches/unmanaged-desktop-switches/gs108.aspx from the home hub
And would devices on the switch be able to see my linux box? My thinking is that the swich will autosense an uplink to the hub and let the hub provide things like dhcp.
Hopeing its not that mad a setup and someone has something similar!

There is no reason why this should not work but there are a few things to look out for:
1. You will need a crossover cable between the hub and the switch unless either device supports auto MDIX (the ability to detect what is on the other end of the cable and switch to either crossover or straight as required).
2. Speed and duplex issues are often an issue in mixed vendor environments. Setting everything to "auto" on both ends is not always the best bet as autonegotiation often fails. Best to "hard set" both ends to 1000 full duplex if possible.
As for the DHCP bit, assuming the stuff above is setup correctly then DHCP should work fine and your other devices should be able to see your linux server assuming you have setup the IP address correctly.

Bt home hub 3 and home hub 2

Ok new to this what I trying to do is get a better wifi signal down stairs I have tried a wireless extender kit.
these work ok but they don't have the same name as my bt hh3 (I was told they would have once plugged in) is they a way I can have these so these are working with the same name and ip addrees as my hh3 as if I want to use these I have to connect to these every time I want to use my Internet downstairs which is a pain in the butt I also have my old hh2 is they a way I could use this along side my hh3 wireless as I have found that these bt hubs seems to have a better range then the tp link extenders if there is a way to use the hh2 with the hh3 on the same address and same name as hh3 would be great if this can be done or would I have to joine them up by the eithernet cable which I don't really want to be having a cable running across the stairs.

This is the option you need on the menu, using a HH3a as the master.
If you use a version b, then you will not be able to roam between the two wireless networks.
Use a spare BT Home Hub as a wired wireless access point (HH1, 1.5, 2.0 and HH3 version a only)
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

No connection between modem and time capsule !

Hi everyone,
I have bought the last week a 1 TB time capsule which I intend to use with my Imac.
I have an ADSL modem that I want to connect to my capsule.
To install it, I followed line by line the Configuration guide provided with the capsule viz. modem (output LAN plug) connected to the capsule (input WAN plug)
I settled the capsule thanks to the software provided (Airport Express) and after transferring the settlings to the capsule, one error has been identified: something like "No WAN connection detected". After checking out on the capsule, an orange light twinkles permanently.
I then decided to have a look on the cables connections and found out that there were no light at the back of my time capsule so no connection at all between my modem and the capsule.
However, there is no problem for this connection when I connect my previous WIFI router to my ADSL modem so the problem cannot come from a defect of the ethernet cable.
For info, on my modem, ADSL lights are twinkling so no problem for the connection from my wall plug to the modem. But, still on the modem, the LAN lights do not twinkle (so no exchange at all with the capsule).
My own diagnosis is that the modem is not compatible with time capsule but I'd like to have a confirmation on this.
Could you please tell me your points of view? Or suggest me another reason? Hope somebody has had the same experience as me... I would not like to be the only one...
Thanks in advance.
Jokoko

My own diagnosis is that the modem is not compatible with time capsule but I'd like to have a confirmation on this.
It would really help us if you could provide the manufactuer and model number of your modem.
it's possible that another user reading this post may have the same modem and be able to help, or we can check to get specifications and support documentation online if we know what you have. As of now, I'm afraid that we know nothing.

Time capsule and home hub use

Can i connect a Time Capsule to my BT Home Hub but still having the home hub as the only wireless router. I only want to backup my MBP over wireless

Can i connect a Time Capsule to my BT Home Hub but still having the home hub as the only wireless router
Yes.
You have the option of connecting the Time Capsule to the Home Hub using an Ethernet cable, or you can connect to the Home Hub using wireless only and locate the Time Capsule in a "safe" location as a security measure.

Only had BT 2 days and Home Hub stopped working (H...

I got BT infinity on friday, and this morning my Home Hub 3 stopped working.
It stays on power light (orange) - won't reset/and does so every time i re-power
So now im without wireless internet as i need a VDSL router right? Still awaiting for BT to reply to me
Having to use ethernet directly to modem to get access.
Any thing else i can try to solve this? Or will i need a new router

azza1989 wrote:
Still no reply them by email now after 24 hours. It's not possible for me to call atm
So no wireless internet for a while I guess
Is there any way to use my old netgear router for now?
I tried but failed, others say I need a VDSL router
Who did you e-mail?
The help desk will have to be contacted by phone.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Adding QoS with a switch between modem and Airport Extreme?

Since the Airport Extreme does not offer any QoS, is this something I can add to my network with a QoS capable unmanaged network switch such as this one - http://www.dlink.com/ca/en/home-solutions/connect/switches/dgs-105-5-port-gigabi t-ethernet-switch ?
My network would then be wired like this;
Cable Mode ---> D-Link DGS-105 --> Airport Extreme --> wired / wifi network devices
(I might add a switch after the Airport Extreme either way at some point to increase the number of wired devices)
Nothing other than the cable modem and router would be plugged into the D-Link switch... - but will this actually make a difference, will it cause any grief on my home network? Is there a better way?
If its relevent, the primary reason I'm thinking about QoS is so that video chatting, streaming (on AppleTV or computers), or online gaming isn't interrupted by other devices browsing the web, downloading, etc. I've got good bandwidth from my ISP, but in my house there are 3 Apple TV's, 4 computers, 3 iPhones, and 2 Xboxes......

Based on your goal, I would suggest that you take a look at this article. With QoS you are controlling which traffic gets priority going upstream to your ISP, not the other way around. Instead, I believe you what you really want is to implement a form of VLAN. Like QoS, Apple routers do not natively support VLANs. You would need a router, like a Cisco RVS4000 to do this. VLANs are not dependent on physical switches, although you can assign a separate VLAN segement, one to each Ethernet port of the router. You can then attach the AirPort to one of the Cisco's VLAN segments. Any device, wired or wireless, connected to the AirPort would get the same priority.

Windows Home Server 2011 and Home Hub 3

Hi All
Im getting a problem at the moment with my Home Hub 3, when configuring the router setup within WHS i get an port forwarding error.
Now I've set Rules up for ports 80, 443, and 4125 to go to my server. I've also placed the server in the DMZ still no joy, currently all AV and Firewall has been disabled to!
Used http://www.canyouseeme.org/ and I can see ports 80 and 443 work but 4125 doesn't.
After trawling through random posts does anyone have an answer to how to correctly configure a HH3 or Do I need to change to a Business Hub, which was mentioned in another thread?
Thanks
Solved!
Go to Solution.

If BT used this forum to reply to problems/issues etc it would no longer be a site for BT USERS to talk to each other. BT does say that you can read advice usually good if you access this forum for help . But unless taken up by a Moderator this advice isnt "official" in the sense that BT agrees with every word. So in reality its "unofficial" but still mainly GOOD advice. Can you imagine if it was an site for BT personel to answer the public? it would crash from the many postings and it would be a 24/7 job for official BT employees. And dont blame BT many other large companies are VERY hard to contact DIRECTLY. Try Microsoft they direct you to --LOG ME IN- in India where after an hour of conversation the operator says -SURE!!! WE can help you ---and that will be £150 -PLEASE. Try contacting Yahoo direct . No chance Many other big companies Wordwide do the same.

XBox 360 and Home Hub 2 - NOT wireless

I am now desperate so please help.
MKy broadband works fine most of the time. When I attempt to play online on my Xbox 360 the broadband drops out every 5/10 minutes or so making it impossible. The broadband does not drop out at any other time, even when I just leave the XBox 360 signed in to XBox live. The issue only happens when I try to play online or even when I run a game. I'mm assuming it kicks me out when I connect to the game makers server or something. I've been trawling forums for days and tried all I can think of. Someone please help before I have to switch my ISP.
I've done quiet line test. power cycles and been through settings in the Hub Manager but it makes no difference. This started happening around 2 months ago and was told it was the exchange but now they've no idea. I had been running with no problems for 10 months and then it started happening. I've made no changes to my PC, hardware or, as far as I know software. I am connected via ethernet (yellow) to the hub.
Thanks, Damo.

Hi welcome to the forums,
The forums are customer to customer in the first instance, Only the mods (BT) will ask for personal information through a email link. Would you mind posting your Hub stats & BT speed test results this will help all with diagnosis-
To post the full stats from your router
for home hub - 192.168.1.254
Navigate to ADSL Settings or use the A-Z at the top right
Click on More Details and then post the results.
Run BT speed tester and post the results from http://speedtester.bt.com/
If possible it would be best to connect to the BT master socket this will rule out any telephone/broadband extension wiring also consider the housing of the hub/router as anything electrical can cause problems as these are your responsibility, if these are found to be the case Openreach (engineer) will charge BT Broadband, which will be passed onto you, around £130.00.
You might want to keep this for reference if you are using the Hub http://www.unofficialguidetolive.co.uk/
Mortgage Advisor 2000-2008
Green Energy Advisor 2008-2010
Charity Health Care Provider Advisor 2010-
I'm alright Jack....

Cable length between modem and Home Hub 3

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