Cable not Certified

I continue to get this message when I am using an Apple cable and many times when I awake my iPhone. I've tried to restart my iPhone and it still continues to show this message. Do I need to do a restore from my computer which is where I back up my iPhone? If I do a restore from my computer will I inherit the same problem again?

Apple is not issuing iPhone 5 for sometime now and you cable is giving you that message?
First check if there's dirt on the lightning connector and your iPhone port.
Make an appointment with Apple genius bar for an evaluation.

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HT1688 Cable not certified?

Recently after an update, when I connect my iPhone 5 to my computer using the USB cable that came with the phone and I get an error "This cable or accessory is not certified and may not work...". This cable came with the phone, what is going on?

Use a clean dry toothbrush and carefully clean out the iPhone charging port. See if better. If still problem and there is still 1 year Warranty, take cable, wall adapter and iPhone to Apple for resolution.

"This cable not certified..."

My wife's phone just started getting the "This cable is not certified..." message on her iPhone 5. Is there a fix in the works?

The only fix would be to use an Apple certified cable.

IPhone charging cable not certified?

I always buy my accessories from the Apple store because I'm worried about being scammed with some cheap fake and setting the house on fire or electrocuting myself. Today I tried to charge my phone at work with a cable I haven't used for a while, and I got a message saying that it wasn't certified and might not work properly. Does anyone know whether this is just some little glitch to do with the new operating system? I had to be evacuated from a hotel fire a few years ago, and it's left me a bit over-cautious!

Please ignore - I see other people have had the same issue, and it does seem to be a software thing rather than me having somehow got hold of a fake.

Cable not certified unable to charge unable to charge

After installing iOS7 I cannot charge my itouch for 2 days since my upload, my cords and usb and computers (I've tried 2) and portable recharger, none work, my ipod just comes up with the same warning so i am unable to charge Totally losing my mind. Please someone have an idea?
Message was edited by: ipodoFF

- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I keep getting an error message 'this cable or accessory is not certified and may not work reliably with this iPhone'. Nothing is plugged in to my phone and it's ******* me the **** off!!! Every 2 mins it pops up!

Since the update it keeps happening and nothing is plugged in the phone. It was fine until this jarg update!! The only accessories I use are the charger and headphones what came with the phone. When my phone is on charge the error message doesn't pop up but as soon as I take it off charge booooom it pops up every two ******* mins

MartinLegodi wrote:
Same problem with also receiving an error message saying cable is not certified and it also happens went its not plugd in mxm i hate this:-(
If you actually read the message thread you posted to you will find a solution.

IPod Touch won't sync, false "this cable or accessory is not certified" and several other errors

Helping my dad long-distance with his iPod Touch 5th generation, running 8.1.1.
He's having several problems trying to sync the thing:
1) "This cable or accessory is not certified and may not work reliably with your iPod" error, even though he's using the cable that came with the device, when connecting to his Mac. (This happens with both certified Apple cables he owns.)
1.1) He's unable to take screenshots of this error, even though he can take screenshots of any other screen.
2) Won't charge when connected to his Mac (does charge when connected to his 5w cube).
3) Connecting to Mac dones't launch iTunes, but does launch iPhoto.
4) Sometimes, even after launching iTunes manually, the iPod doesn't show up.
5) We we can get the iPod and iTunes to talk to each other, he gets 7/8ths through syncing, then gets the error "Some of the videos in your iTunes Library, including the video IMG0925.jpg, were not copied to the iPod because they cannot be played on this iPod." — yes, the "videos" that won't "play" on his iPod are all JPEGs.
6) When clicking [OK] to clear problem #5, it's always followed by "iTunes cannot back up the iPod (device name) because an error occurred." Even though it was 7/8ths done before the error occurred.
7) Issue 5 and 6 occur when connected to the Mac over wifi too. (We've tried with wifi backup both off and on.)
7) He's randomly prompted for his iCloud password at least 3-4 times a week. Entering it doesn't make this problem go away.
8) Tried to update to 8.1.2 (hoping it would fix some of these issues), but after tapping [Agree] in the overlay screen, he's taken back to the T&C screen with [Decline] and [Agree] buttons at the bottom, and NOTHING happens.
So we he back up via any means, he can't upgrade, and we can't wipe and restore because he'll lose a month's worth of updates to calendar and address book.
I'm know my way around Mac and iOS, and I'm stumped. Anybody got anything?

#1
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
#1.1 n/a because the errror message overrides it
#2 see #1
#3 iOS: Device not recognized in iTunes for Mac OS X
But could be caused by #1
#4 Covered by previous ones
#5 Obvious jpegs are photos and thus will not sync as videos. Also see:
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
iTunes: Frequently asked questions about viewing and syncing videos
#6 iOS: If you can't back up or restore from a backup in iTunes
First #7 See #6
Second #7 You have so many other problems resolve those first
#8 Resolve other problems first

Since I downloaded the upgraded software, my charger that came with my phone says "this cable or accessory is not certified and may not work reliably with this iphone" It worked before but now it doesn't...I don't think I should have to buy a new one...

since I upgraded to the new operating system my charger no longer works...
It says"this cable or accessory is not certified and may not work reliably with this iPhone"

Try checking your cable socket/lightning cable for dirt, grime, pocket lint, etc. I could not find the solution to this issue myself and after much searching I found someone stating that cleaning this out helped them immensely.
After taking a wooden toothpick (making sure the phone was OFF first) and gently clearing out the edges and inside of the lightning socket this went away.) It is worth noting that I had a significant amount of dust or lint buildup along the edge rails which I think was causing the iphone to believe it was plugged into something when it was not.
Try it and see, ensure you are very careful and do not use any conductive tools to clean the area in question. Compressed air also does wonders here.

My iPhone cable gave me a warning this morning that it was not certified to work with this phone, but it is the cable that came with the phone and that i have been using for a year and a half. Why?

i plugged in my 18 month old iPhone to charge it, using the cable that came with it and that I have used regularly all along. I got a warning on my phone screen saying the cable is not certified and may not work properly with my iPhone. Why?

If you updated iPhone to iOS7, it now checks for real Apple Lightning Cable. Your cable may not be Apple, or someone swapped another cable with yours. Make sure the cable end is clean, take a clean dry toothbrush and carefully clean charging port on the iPhone.

HT1476 upgraded my IPOD 5 to iOS 7.0.2 and will not charge battery. when plugged in gives message "This cable or accessory is not certified and may not work reliably with this IPOD".

Just Upgraded my IPOD 5 to iOS 7.0.2 and it will not charge the battery anymore.
When I plug it in, it now gives the message "This cable or accessory is not certified and may not work reliably with this IPOD".
Anyone else have this issue after they upgraded the iOS system?
Thanks,

- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

My phone keeps telling me the cable plugged in is not certified for my iPhone! There is nothing plugged in atall and this comes up every 30 secs or so,how can I turn it off?

Every 30 seconds or so my phone tells me this, "This cable or accessory is not certified and may not work reliably with this iPhone." There is nothing plugged in! How can I get this to stop coming up? To say it's annoying is an understatement!

Hey Readie85,
Thanks for the question. This alert usually appears if there is debris in your dock connector. Check to make sure it is free of any debris:
“This cable or accessory is not certified and may not work reliably with this iPhone."
"This accessory is not supported by this device."
If either of these alerts appear and nothing is connected to the dock connector, make sure that the dock connector is free of debris.
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/ht1476
Thanks,
Matt M.

After updating to ios 7.0.6 i keep getting an error message saying "this cable or accessory is not certified and will not work reliably with this iphone" every two minutes and its annoying

What is up with this error message after updating saying our cables are not reliable?

Thank you for this suggestion, but the message continues to display every couple of minutes. (e.g. "This cable or accessory is not certified and may not work reliably with this iPhone.)
Not only is it annoying and concerning...this is draining my battery, as the iPhone keeps waking up to display the message over and over. Like "MartinLegodi" above, I also have no cable or accessory plugged in and only use Apple cable and products when I do.
It's a disconcerting mystery.

Why does my phone keep popping up messages "This cable or accessory is not certified and may not work reliably with this iphone" when there is no cable connected?

Why does my phone keep popping up messages "This cable or accessory is not certified and may not work reliably with this iphone" when there is no cable connected? This has been happening since IOS7 was installed and has become worse with 7.1. I have reset the phone several times with no change.The phone charges properly & I have never used anything but an Apple Lightning cable.

I already cleaned the port with compressed air before submitting the problem. I since cleaned it with a toothpick and dug out some more lint. this seems to have just about fixed the problem since I have only had the error pop up 3 times since then and i was getting the error constantly before.

IPHONE 6 This cable or accessory is not certified and may not work reliably

I have the IPhone 6. Bought it last Saturday,Just updated it to the newest 8.0.2 software Friday Sept 26th. No Problems until today, Monday Sept. 29th when Im getting this error .
It started this afternoon and, no i did not and do not have it plugged in. It was charged this morning and was at 57% battery this afternoon when the problem started.
Now I get this messege that keeps poping up over and over "This cable or accessory is not certified and may not work reliably with this iphone"
It keeps popping up and i dont have ANYTHING plugged into it.
I called Verizon because thats who i bought it from who put me thru second line for help.
After a bunch of BS and telling me that they have had problems with chargers because of the amplified voltage and wrong plug being sent out which sounds like bull to me because he said the new iphones have a different head on the plug, not the phone side but the end that has the usb connection and goes to the ac outlet, which dont make a lot of sense when you can also plug them into a usb port. I looked at different iphone plugs from the 4s, the 5 and the 6,and they all show the same input and output voltages and amps. Basically nothing that has to do with my problem i am having
Anyway at this point now they are saying something may have happened with the new software when i download it last friday.
So now they had me backup my phone to itunes, and restore the iphone from itunes.
When you do this, itunes will automatically download the new version software, which seems to be taking a long time to download.
I will try to post results later to see if this works......

I am having the exact same problem you are, straight out of the box. Got an iphone6+ this morning and five minutes after I turned it on, it started coming up with the same error as you.
The phone was on ios 8 (not 8.02). I did the upgrade to 8.02 but it still comes up. I'd be very surprised if this is a software problem. I didn't even get to charge it or plug anything in !! Started doing it straight away.
The error comes up even when I have NOTHING plugged it to the phone.
I am very annoyed!!!
If possible could you please let us know what the Apple Tech people say.
thx
David

Keep getting "device not certified warning, Iphone won't show in Itunes. I had to keep digging out all my old cables and finally one worked. I've heard this is related to IOS .7.1.1. All my cables were Apple OEM.

This was maddening. Every cable I tried gave me a "not certified" warning and my Iphone wouldn't charge, show on my MB Air or show up in ITunes. I kept digging out cables and finally one worked. As long as I use that one, I have no problems, but I tried 4-5 others with no luck. Kept getting same message. All cables were Apple OEM, btw (except one). I was trying to activate a new Iphone and couldn't because it wouldn't show in Itunes on "Device" list, just wasn't there. One cable finally seemed to solve the problem, but none else would work at all. I tried switching to other USB ports, but that was no help either. I have to think this is a glitch in 10.7.1 which I understand is set up to detect aftermarket devices such as chargers and cables. It was a real pain.

All I had to do was complain. I synced my iPhone to the Windows machine, checked the other account at iTunes prompting (where no apps had shown up previously), reconnected the iPad, and 140 apps downloaded including the App Store. I have no idea why.

Cable not Certified

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