Cable service (tv, internet, phone) not working after Comcast backyard visit.

Yesterday, my wife calls me and said that a couple of guys from Comcast needed access to the backyard. They said it was for maintenance. My wife says that all of a sudden, TV, internet and phone quit working. She went out to the backyard to check with them but the fellas from Comcast were gone. Not a word about what they did or to even say that "your service" is going to be out. My wife called support and they couldn't even explain what was done or why it was done but that we'd have to wait a couple of days for someone to come out to check. It took these guys 5/10 minutes to screw up the service and it'll take a couple days for someone else to check/fix it?We'd been with Comcast for a very long time, even back to TW (Roadrunner days) but the lack of explanation or information about what transpired is just inexcusable and unacceptable. We were always touting how we'd never had issues with Comcast to our friends but this just plain stinks. Almost a $300 monthly bill and you get this "excellent" service. Just plain awesome. NOT!

dood1 wrote:
Yesterday, my wife calls me and said that a couple of guys from Comcast needed access to the backyard. They said it was for maintenance. My wife says that all of a sudden, TV, internet and phone quit working. She went out to the backyard to check with them but the fellas from Comcast were gone. Not a word about what they did or to even say that "your service" is going to be out. My wife called support and they couldn't even explain what was done or why it was done but that we'd have to wait a couple of days for someone to come out to check. It took these guys 5/10 minutes to screw up the service and it'll take a couple days for someone else to check/fix it?We'd been with Comcast for a very long time, even back to TW (Roadrunner days) but the lack of explanation or information about what transpired is just inexcusable and unacceptable. We were always touting how we'd never had issues with Comcast to our friends but this just plain stinks. Almost a $300 monthly bill and you get this "excellent" service. Just plain awesome. NOT!
When you get this resolved please post what happened. I would like to know.

Similar Messages

Phone not working after 8.1 download cannot unlockit

phone not working after 8.1 download, cannot get into menu

To add further info: iPhone 5s and using CDMA mobile service. I either get no sim card or no service.

Phone not working after OS update, phone not working after OS update

phone not working after OS update, phone not working after OS update

I do have a questiion. I started the most recent iOS update on my iPhone last night and before it was ever completed a message appeared on my screen. It is a pic of the docking/charging cord with an arrow pointing to an iTunes logo...HELP!!!!! I have tried holding down the home key and power button several times and the same message continues to appear.

Phone not working after update volume. Battery life resets on own

Ever since last ISO update phone not working right. Looses volume. Shuts off Battery life went out to lunch. Texting slow. Any fix yet I see lots of issues. And tec support wants to charge as phone is off warranty. Was working finè before update.
Very sad customer

Hello 2canoes and welcome to the BlackBerry Support Community Forums.
Sorry to hear you're experiencing issues with your device after updating your software.
It's recommended you contact your mobile service provider for investigation on this matter and to open a support ticket with BlackBerry technical support.
Thanks!
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Phone not working after 8.1.1 update in iPhone 5

Did 8.1.1 update (stupid 1.2 GB) and now phone not working. It give a funny number on My Number

To add further info: iPhone 5s and using CDMA mobile service. I either get no sim card or no service.

Phone not working after Infinity upgrade

I ordered Infinity back at the end of October 2013 and have finally had it installed today after several false starts. The problem has been "faults on the line" which have been discovered by engineers each time they came to set it up. The engineer came today and announced there were no faults on the line and he set about installing Infinity.
Having announced that all was well he made a phone call to an automated line testing service and then declared all was well and off he went.
Shortly afterwards I needed to make a call and discovered that there was no ring tone. When people tried to call me the phone rang and kept on ringing (in a muted kind of way) when i picked up the phone. The caller number displays and the calls go to 1571 (though we can't call that service). Meanwhile the internet appears to be fine.
I have performed all the tests possible including using an old wired phone in the lower socket. There is never a dial tone.
As we don't get a mobile signal here I spent nearly an hour in a field where I could get a signal trying to get through to BT helpdesk on a mobile without any joy. I have emailed several times and also tried the online chat function - after queuing for 40 minutes I was "requeued" by the operator whose only response was to paste some link to troubleshooting video I might want to watch.
I logged a fault on bt.com/faults but when I went to check on the status of the fault it seemed to be saying that they had checked the line and could find no fault and recommended that I phone the helpline(!). If only I could.
Looking through the boards it seems this has happened to others before.
If I can't use the phone I will have to travel 160 miles roud trip to my office as I need the phone for my work.
Has anyone any ideas about how I can get this sorted out?

The engineer came and after about an hour the phone was working again. Apparently the fault was unrelated to the Infinity installation and was an unfortunate co-incidence. It seems there is a fault with "pressurised cables from the exchange" whihc developed shortly after the infinity engineer attended yesterday.
The engineer today swapped our wires over in the street cabinet and now the phone and broadband are both working.
Thanks very much for taking the time to reply to my issue.

Phone not working after infinity installation

I have just moved my phone and broadband from Sky to Bt and the engineer called this morning to complete the installation. I have 2 phone sockets. When I had broadband originally installed it was before the days of filters so it required a BT engineer visit. As my computer was upstairs the engineer 'back wired' the sockets (apologies if I have the terminology wrong) so the adsl faceplate was fitted to the upstairs wired extension. Today, the Openreach engineer was initially puzzled but said he would be able to install the Infinity faceplate on the upstairs extension as originally fitted. He checked the line was ok, checked the broadband connection and put the faceplate back on the 2 sockets. After he left I tried to make a call via the downstairs socket without success and I assumed that the phone line had not yet been changed back to BT. This afternoon I received an email from BT advising that my phone was now active but the downstairs socket will not work. I am able to make and receive calls on the upstairs extension. I have just spent 40 minutes on the phone to BT, explaining the problem to 4 different people. Each BT employee advised that it would cost £130 for an engineer to revisit my house to correct the fault that they had somehow caused! To say I'm frustrated is an understatement. Has anyone any suggestions how I can resolve the problem. All 4 BT employees did not really understand the problem. I would appreciate any help.
Solved!
Go to Solution.

You cannot use a phone connection for broadband when on Infinity. The only connection that can be used is that which comes from the home hub 3, which is near the Openreach modem.
You have to use wireless, run an Ethernet cable, or use Powerline adapters.
You phone should work if it is plugged into the botton socket of the new Infinity master socket.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Internet does not work after Installation of Oracle10g on SuSE 10 Enterpris

Hi,
I installed SUSE 10 then configured the network services using network manager as it did not work by just putting the DNS servers and router address. The internet was working fine till I installed Oracle 10g. It somehow modified my DNS address from 203.97.33.1 to 203.97.33.14. The web interface for Oracle works fine.
If I run the Network manager again, my internet starts working but the Oracle web interface does not work.
I do not understand what's happening. Please help.
Thanks.

I have never liked using Network Manager with Oracle. If you use traditional ifup, you can use SCPM and have different profiles. The first 2 things I do during an install of Suse Linux that will have Oracle 10g is disable Network Manager and disable IPv6. Go to /etc/hosts and remove all entries that have the IPv6 addresses. The 10g OC4J applications from database and application servers have problems with IPv6 addressing. Make note of your current DNS addresses and your route before reconfiguring to ifup. Use route -n to get the router address if you do not already know it. It is the gateway with values. It is also a good idea to configure your wired ethernet device to start on boot up, then you can ping your hostname whether or not your cable becomes disconnected, i.e. still access dbconsole with the router down.

Internet does not work after kernel upgrade...

I have been reading all of the other threads and have tried everything possible to downgrade my kernel to 2.6.26 rather then 2.6.27. I have found a package for kernel 2.6.26.2-1 and nvidia 173.14.12-2 but they do not mix and wont let me start x when i downgrade both of them. Is there some way i can get past this as not having internet is frustrating
Edit:
I have tried using this
echo 0 >/proc/sys/net/ipv4/tcp_sack
echo 0 >/proc/sys/net/ipv4/tcp_dsack
and it did not work, i have also tried downgrading dhcpcd and that didn't work so i'm assumin git is infact the kernel.
Edit again:
When downgrading both the kernel and nvidia with those two packages i found, my computer boots up fine up untill i get to the command line to type "startx". The i get this error message after typing "startx" :
Error: API mismatch: the nvidia kernel module has version 173.14.12, but thus nvidia driver component has version 177.80. Please make sure that the kernel module and all NVIDIA driver components have the same version.
After i got this i went and reinstall kernel 2.6.27 and the latest nvidia to look at the nvidia package i had installed. I extracted it and all the was in it was a hierarchy of folders "/lib/modules/2.6.26-ARCH/kernel/drivers/video/nvidia.ko" and that nvidia.ko file. Is it possible that i'm not installing the driver jsut a kernel module?
Once again... Edit lol:
Also i found a package for nvidia-utils and installed it with nvidia and the kernel and i can "startx", but it freezes everytime and i have to manually restart the computer with the reset button
Last edited by opeth115 (2008-10-19 22:03:56)

I use nvidia96xx legacy drivers with no trouble, so I'm not sure I'll be of much help. I did read the announcment that nvidia no longer supports a certain card/cards, and there is a new legacy driver in the repo. Maybe you need to be using that one?
Also, I wasn't effected with any issues with the new kernel, but I did have a small issue with dhcpcd shortly after the kernel upgrade. It kept failing when trying to connect to the Internet. It was a simple fix though. I compared my /etc/conf.d/dhcpcd with /etc/conf.d/dhcpcd.pacnew and there was a significant difference.
I was using the string....
DHCPCD_ARGS="-N -t 30 -h $HOSTNAME"
I just needed to change it to the string in dhcpcd.pacnew....
DHCPCD_ARGS="-q -L -t 30 -h $HOSTNAME"
Anyway, sorry if this doesn't help.

Phone not working after line move and number change

Hi. I just removed my line on my on plan and changed my number. Now my phone will not work such as making calls.

Did you reactivate the phone?
Try restarting the phone by holding down the top/power button and the Home button at the same time until the phone restarts.
Try dialing *228 from the phone and follow the instructions to activate the phone.
Try logging on to your MyVerizon account from a computer and select "Activate Device".

Phone not working after upgrading apps

upgraded 4 apps this morning, post which the mobile is not working, a few errors which are coming up are "uncaught exception application net_rim_bb_appworld(243) is not responding. process terminated" also apperror 523 and it restars but most of the things in phone does not work such as applications, emails, sms, cant connect it to desktop software etc etc

I'm sorry but no one here can help you. The TOU of these forums does not allow discussion of fixes for hacked phones. You'll either need to contact whoever did the hack or use Google to find alternate help.

Phone not working after update crash. E72

while updating new software ...update was crased at the end due to cabel disconnection. now phone is not working. what to do?

You may try do "hard reset".
Press and Hold "*" + "3" + "call button" while you power on the phone
Regards,
Anandharaj
www.raj2u.net :: E72-1 | RM-530 | 023.007

Internet does not work after kernel upgrade (quite strange)

Hi guys
My internet (only at home) does not work anymore with kernel 2.6.27. at university it works just fine. isn't that funny
it has something to do with packet sizes interestingly enough... because i can ping "the internet" (i.e. kernel.org) just fine at home but wget kernel.org fails. ping -s 1000 fails as well, so it's probably really related to packet size.
I use DSL which has a strange value for MTU i heard, but it works just fine with lower kernel versions. I am a bit lost by now...
Btw: it's actually not arch-patch-related, so sorry for posting this here (i already mailed it to the lkml) but i thought maybe there are people here who are interested in strange problems
cheers Barde
PS: what i meant to say actually is that if you're not interested in my problem, just ignore this thread

Ok, I downgraded again, very carefully & rebooted to an internet working as it should be.
Sorry for throwing some confusion on the matter, I had, had a very long day with an Arch install that went wrong(!) the day before & must have been brain addled when downgrading yesterday.
I will now have another look at the machine that's install is stuck & see if I can understand why, with my new found knowledge.
Thanks to all for your much needed help.
[Edit:]
My 2nd machine was suffering the same problem which it caught during a fresh install of Arch!
I have edited some of my previous posts to try to remove confussion created by my failed first downgrade attempt. {embarrassment}
Last edited by handy (2008-10-18 00:14:44)

HT4623 phones not working after ios6 install

ive tried to update my phone to ios6 and it all went through then my phone displayed plug into itunes done that and its not working it comes up on screen with apple logo and the bar at the bottom processes for 2 mins then turns off and back through the whole situation again.

Try putting your iPhone in restore mode. To do so you have to connect your iPhone to your mac via usb. Then press and hold the power and the home button at the same time. Now when the apple logo appears release only the power button, but keep on holding the home button until the iTunes logo with the usb cabel appears on your display.
iTunes should now recognize your iPhone in restore mode and you can safely restore your iPhone to factory settings.

Phone not working after firmware update for nokia ...

I tried updating my nokia 5800 today when the new firmware was released. i have already updated my other phone including another 5800. But when I updated the firmware of another 5800 (my 5800 through nokia software updater from pc/laptop), after the nokia updater application said that the update was successful, my phone showed the nokia logo with the new firmware version. It's supposed to reboot automatically and continue as normal but after waiting for like 15 minutes, my phone's still not turning on and still showed on the screen that the phone was not connected. That's when I unplugged it off from the USB cable and tried to turn it on, but it will just vibrate for a few seconds and then nothing! It won't turn on or work! I've tried to search on how to fix this problem but to no avail.. please help me.. is my phone going to work again?
Solved!
Go to Solution.

There's a section in this forum called the "Pool of Knowledge". Have you followed the instructions in this post in the PoK?
/discussions/board/message?board.id=topfaq&thread.id=112
Message Edited by grschinon on 02-Nov-2009 06:05 PM
Was this post helpful? If so, please click on the white "Kudos!" star below. Thank you!

Cable service (tv, internet, phone) not working after Comcast backyard visit.

Similar Messages

Maybe you are looking for