Cable trouble

my friend has recently bought a new iPod mini and the cable doesn't work. if you connect it to the iPod and the computer it wont connect, but if i use my cable it works.
can she get a replacement under warranty?

Yes. The cable is covered under the warranty also.
http://depot.info.apple.com/ipod/
Cheers!
-Bryan

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Digitizer Cable trouble

Hello,
I received my new screen for my Ipad 1. Got everything apart having trouble plugging in the digitizer flex cable. Don't want to damage it.
Please help.
Joe

Opening and working on the internals of an iPad is an unauthorized modification. The terms of use for this forum prohibit discussion of these items. You'll have to get help elsewhere.

Optical Audio Cable Troubles

I recently purchased the the Panasonic G20 50" HDTV and the Panasonic blu-ray/reciever combo with surrond sound. I have the TV connected to the blu-ray player via the HDMI AV, I was told that I needed an optical audio cable to get surround sound from cable (Charter). When i try to connect the optical cable, I can't get a connection as in the cable can literally fall out and there is not a "snap" when I try to insert the cable. Can anyone tell me what I am doing wrong?
oh by the way its not the $10 cable, they are monster cables.

My two thoughts are:
1) You're inserting the cable in the wrong orientation and it's not going all the way in
2) The optical connector on the device in question is damaged/defective/loose. Which device is the cable falling out of? The surround receiver, the cable box, or both?
Personally, I'd recommend not wasting your money on Monster ever again by the way. I've seen $4 TOSLINK cables that do just as well as the Monsters.
*disclaimer* I am not now, nor have I ever been, an employee of Best Buy, Geek Squad, nor of any of their affiliate, parent, or subsidiary companies.

Usb vs firewire cable trouble wont load ipod

The cable I rec'd w/my 5g 30 ipod worked only if I jiggled it and occasionally updated it. I purchased a "replacement", which would only charge it. Finally, I contacted support and recently rec'd a replacemnt for the 30/6pin cable...it's a firewire usb and I'm not literate enough (!?) to install this w/o it saying its not supported. If I have the plugs, why cant this replace the other one? I need help, since I have to send the "bad" usb back to Apple asap, and possible the "new" one as well? Did I get the wrong part? I just want to update again!!! If Apple doesn't do firewire usb on the 5th gens, why did they send it to me to replace the broken cable? Soooo confused!

I purchased a "replacement", which would only charge it. Finally, I contacted support and recently rec'd a replacemnt for the 30/6pin cable...it's a firewire usb and I'm not literate enough (!?) to install this w/o it saying its not supported.
You purchased the wrong cable.
The 5th Gen iPods do not support syncing via Firewire. You can only charge the iPod via a Firewire cable.
There is no such thing as a 'firewire usb cable', as you specify. Firewire and USB are two different things.
You need a USB-to-Dock Connector Cable. You don't want anything to do with Firewire at all.
If Apple doesn't do firewire usb on the 5th gens, why did they send it to me to replace the broken cable? Soooo confused!
Apple probably sent what you asked for. Since you mentioned Firewire... they sent you a Firewire cable. You shouldn't have said anything about Firewire.
This is the cable you need:
Apple iPod Dock Connector to USB 2.0

USB cable trouble

I'm out of the country, and my iPhone USB wire that I use to connect to the wall adapter and my laptop doesn't charge my phone or even recognize that it's attached.
Is the wire busted? or is my iPhone not working-- both, to the eye, are in perfectly good shape.

Hello Ed.
So when using the AC Adapter - USB Cable - Dock you can not get a charge?
or AC Adapter - USB Cable - iPhone you can not get a charge?
Have you tried to charge it on a computer?
It is hard to say what part it is without more testing. And sadly if you needed a replacement you need to be in a country that offers iPhones. As they may carry the spare parts.

After-market charging cable troubles.

I recently purchased an after-market charging cable for an older generation ipod touch. It charges just fine, but iTunes wont seem to recognize the fact that my ipod is linked to the computer...So, my question is does anyone know why this might be happening. I recently reset my ipod touch and need to connect it to itunes to be able to use it. A quick response would be very much appreciated.

make sure the ipod service is started in

Lightning cable trouble

My ipad has suddenly shown me a message that my original lightning cable is not certified and refused to charge my device, 2 hours ago I used it to download a film on it from my computer, what's the problem?

I think restoration won't help because I tried it with my iphone and saw the same message on display, luckily I have 2 cables, the second one is operating well, but what happened to the first one ? No one had the same problem before as I understand, I found nothing about it on internet

Why does Home Sharing require an active internet connection?

I have noticed when my internet goes down I have real difficulty streaming content to my Apple TV from my iMac. I can see it but I get stuck on the spinning clock. Some audio works OK but video not. This makes no sense. I shouldn't need any internet to access content on a local device.
It seems to be by design, per Troubleshooting Home Sharing (n.4) "Home Sharing requires a home network with an active Internet connection."
But why can I play music but not TV shows? And why is there not an error message instead of spin? In any case why require it at all? I reset the home wireless, and the modem. My ISP confirmed there was cable trouble at that time. When the internet went back up, home sharing worked.

Thanks for the many many replies, Apple User Community. Apple seems to have removed this requirement with the latest software update (7.0.1) for the Apple TV .

WAE standby group and L2 redirection mask-assignment not compatible?

I have a WAE-674 connected to two 6509 switches (sup720). The two WAE ports are in a standby group. I'm also using WCCP L2 redirection from 6509 to the WAE, but I remember in older WAAS software, WAE standby group was not compatible with L2 redirection mask-assignment. Only hash could be used.
Is it still the same with the newer 4.2.1 software? I couldn't find specifics in its documentations.
Thanks
Gary

Hi Gary,
I believe you are talking about this defect: CSCso66693
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?caller=pluginredirector&method=fetchBugDetails&bugId=CSCso66693
Now, Standby interface does work with L2 Masking.
Details about virtual standby interface:
The virtual standby interface uses the MAC address of the active interface. Standby interfaces remain unused unless an active interface fails. When an active network interface fails (because of cable trouble, Layer 2 switch failure, or other failure), and that interface is part of a standby group, a standby interface can start to carry traffic and take the load off the failed interface. With standby interface configuration, only one interface is in use at a given time.
CLI command: show interface standby 1
Please note that VB interface bridging is not supported when you are using standby interface feature.
Hope this helps.
Regards.
PS: If this answers your question, please mark it as Answered.

Having trouble streaming hulu, from Ipod Touch, to my TV, using Apple A/V cable

Having trouble streaming hulu, from Ipod Touch, to my TV, using Apple A/V cable?

Safari will not display TV out and neither will the Hulu plus app.

TS1814 hello i have a trouble with my i phone... i was trying to update a new software and at the end it says that there is some error and i cannot turn my i phone bak on all it shows is itunes logo in the midlle and usb cable with an arrow pointing to t

hello i have a trouble with my i phone... i was trying to update a new software and at the end it says that there is some error and i cannot turn my i phone bak on all it shows is itunes logo in the midlle and usb cable with an arrow pointing at the logo. If anyone knows what it is and what i should do please get back to me as soon as possible many thanks.

http://support.apple.com/kb/HT1808

AV Cable Connection Troubles

I just received the ibook AV Cable (plugs into headphone port at one end and has red, yellow and white connectors at the other) for Christmas and was very excited to start using it but I am having troubles connecting it. I connected it to my vcr (my tv doesn't have the red, yellow and white ports needed), set the vcr to "line in" and then connected it to my ibooks headphone port... but... all I got was the audio. I feel as though I should be telling my ibook to change displays? but I tried going into the display setting under system preferences and I got nothing. The package of the cable is totally void of any instructions, so if anyone has any suggestions I will be forever greatful!

Good Evening:
After reading your post about your AV worries i thought i would give you a little info on how the Video Out works with your ibook G4. The ibook G4 comes with a built-in Mini-VGA port. The device that is needed to connect to this port is as follows:-
Apple Video Adapter
Use a video adapter cable to connect the mini-VGA video output port on your iBook, eMac, or iMac G5 to any S-video or Composite enabled device.
The Apple Video Adapter was specially designed to allow users to connect to S-video or composite video devices. The video adapter cable plugs into the video output port (mini-VGA) built into the back of the computers listed in the compatibility section below. The video output port supports VGA, S-Video, and Composite video out. Use the Apple Video Adapter for S-Video or Composite video output only (connect to your TV, VCR, or overhead projector's S-Video or RCA (composite) cable). Use a separate Apple VGA Adapter for VGA video out.
Compatible With:
iBook without an external reset button, eMac, iMac G5, or 17-inch iMac (1GHz) with mini-VGA port.
Part Number:- M9109G/A

I am having trouble with the initial connection. I have isolated the problem to the cable/ connection. My new hdmi cable has a resolution up to 1080p...does the resolution matter?is this the right hdmi cable for the apple tv?

I am having trouble with the initial connection of the apple tv. I have isolated the problem to the cable/connection. My new hdmi cable has a resolution up to 1080p...does the resolution matter?is this the right hdmi cable for the apple tv?

There are only two types of HDMI cables (standard and high speed - listen to all 1.2, 1.3 etc etc nonsense they will try to tell in the store) both types will work with the Apple TV.
The cable may be faulty though, have you got another to try, what exactly is happening.

I am having trouble connecting to my in-home internet via wireless router. It says it is connected, but when I try to open email, no connection is found. This also occurs for Safari and Facebook. I am connected by Charter Cable.

I am having trouble connecting to my in-home internet via my wireless router. The IPad says I'm connected to the router, but I am unable to receive email, Facebook and Safari. I run through Charter Cable. This only occurs on my IPad. My desktop works fine.

Although it may ultimately be necessary to perform a Factory Default Reset on the AirPort Extreme and start over with a new configution, we can first try to see if things will work with the existing settings on the device.
Push the reset button (if present) on the cable modem
Power off the modem by pulling the power cable
Remove the internal battery from the modem (if easily accessible)
Power off the AirPort Extreme and every other device on the network....order is not important
Wait at least 20 minutes....longer is better
Re-install the battery in the modem if it was removed previously
Make sure that the Ethernet cable from the modem is connected to the WAN port (circle of dots icon) on the AirPort Extreme
Power up the modem and let it run 4-5 minutes buy itself
Power up the AirPort Extreme and let it run 4-5 minutes
Then power up each other network device one at a time about a minute apart
Check for a good Internet connection on the network with all devices
If still no luck, you will need to perfom a Factory Default Reset on the AirPort Extreme as follows:
Pull the power plug from the back of the AirPort Extreme
Hold in the reset button and keep holding it another 8-10 seconds while you simultaneously plug the power back in to the AirPort Extreme
Release the reset button and allow 25-30 seconds for the AirPort Extreme to restart to a slow, blinking amber light
Then open AirPort Utility end reconfigure the AirPort Express again.

Having trouble with the ethernet cable

Hello-
All of the sudden the ethernet cable I have been using for my MacBook Pro seems to be causing trouble with my streaming, especially when watching live online streams like from CBS New.com, MSNBC, etc. I had not had any trouble until recently but when I push the ethernet cable in a little bit the stream seems to pick up. This also did happen the last time I installed the latest Flash update. When I do the Software Update, it goes OK, it just seems to be the live video streams.
I thought I would get a new ethernet cable since I do not know how to hook up my Airport Extreme with the odd set up where I am staying.
Is there a better kind of ethernet cable or does it matter what kind I get? any recommendations on a good ethernet cable (brand) I should try?
I would uninstall the latest Flash update, but every time I mess around with Flash it causes trouble, but not the kind of trouble I am having now.

CanaDuke wrote:
Moved the AEBS (g) downstairs
That's probably what caused your problems.
Here are my questions:
1) Would replacing the AEBS (g) with an Express (n) solve the problem?
No.
The weakness is in the connection between the main base station and the remote (in this case the AEBS (g).
If you got an Airport Express 802.11n, it would improve the connectivity if it operated in 802.11n mode. However as you have none-802.11n devices which use wireless (ie the iPhones) then you would need to operate in 802.11g mode and therefore the weakness would still be there.
2) Would ADDING an Express (n) be better?
See above.
If everything was 802.11n then yes, otherwise no.
3) Would we be better off buying the wireless adapter for the xbox, rather than plugging it in with ethernet?
If you moved the AEBS back to its original location then I expect yes it would.
iFelix

Cable trouble

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